PLMA Resources Directory | The Voice of Load Management Professionals

Welcome to PLMA's Resource Directory. This robust directory features links to numerous white papers, webinar recordings, conference presentations and reports written, presented and published by the top thought leaders and experts in the energy industry. This dynamic resource is fully accessible to all PLMA members. Although some content requires members to be logged in prior to viewing. A limited amount of content is available to non-members and PLMA allies.


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If you would like to submit an item to include on the Resource Directory, email it, along with a short description, to [email protected]. Items (if approved for inclusion) received by the 10th of the month will be included in the current month’s update. Items received after the 10th will be included in the next month’s update.

PLMA Resources Directory

38th PLMA Conference, Austin, Texas, Nov. 12-14, 2018

38th PLMA Conference, Austin, Texas, Nov. 12-14, 2018

Real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 200 demand response industry professionals attended from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers. Presentation slides and photo gallery are accessible to conference attendees as well as all other PLMA member organization staff.

Source: PLMA
Type: Conference Proceedings with Photo gallery

37th PLMA Conference, Coronado, Calif., April 16-18, 2018

37th PLMA Conference, Coronado, Calif., April 16-18, 2018

Real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 200 demand response industry professionals attended from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers. Presentation slides and photo gallery are accessible to conference attendees as well as all other PLMA member organization staff.

Source: PLMA
Type: Conference Proceedings with Photo gallery


PLMA's Leadership in Sharing Load Management Expertise

Today’s energy industry finds organizations adapting to new profiles PLMAof production and consumption within an evolving delivery environment. Energy utilities, solution providers and trade allies seek to better understand load management challenges to identify practical paths to implementing proven solutions.  Collectively, PLMA’s 140+ member organizations share a common goal to realize the potential of tomorrow’s energy industry for the benefit of all stakeholders. The non-profit association provides a forum for practitioners to share dynamic load management expertise, including demand response (DR) and distributed energy resources (DER).

Source: PLMA
Type: Article 

2018 PLMA Annual Activity Report to Members

Annual Report cover

This publication details the 2018 achievements of PLMA as "The Voice of Load Management Professionals."  PLMA grew to 154 electric utility and allied organization members in 2018, an increase of over 300% in 6 years.  


Source: PLMA; Edited by Thought Leadership Group
Type: Report

Thought Leadership 2018 Compendium

Awards Compendium cover

This publication is a compendium of transcripts from 8 selected webcasts, 37th PLMA Conference in Coronado, Calif., and 38th PLMA Conference in Austin, Texas produced in 2018.  

Source: PLMA; Edited by Thought Leadership Group
Type: Compendium



15th PLMA Award-Winning Load Management Initiatives Compendium

Awards Compendium cover

This publication is a compendium of six transcripts of webcast interviews with the 15th PLMA Award winners for best demand response and other load management programs, initiatives and achievements from calendar year. The winners are: Program Pacesetters: ComEd's Peak Time Savings Program and Gulf Power's Energy Select Program; Thought Leaders: Austin Energy's Green Building Initiative and Jennifer Potter; and Technology Pioneers: Hawaiian Electric Company's Regulation Reserves Program and Nest's Solar Eclipse Rush Hour Rewards Program.

Source: PLMA; Edited by Awards and Thought Leadership Group
Type: Compendium 

Non-Wires Alternatives: Case Studies from Leading U.S. Projects

NWA Report cover

This publication coproduced by PLMA and SEPA with funding from E4TheFuture profiles 10 industry-leading NWA projects of different sizes and types across the U.S., detailing the critical insights and lessons learned each has provided for utilities and other project developers.Non-wires alternatives, or NWAs, represent one of the most exciting opportunities for the transformation of U.S. utility business models. NWA projects can use distributed energy resources—including energy efficiency, demand response, solar, storage and microgrids—as least-cost energy solutions. By using NWAs, some utilities are delaying or deferring the need for comparably more expensive infrastructure, such as transmission and distribution projects.

Source: E4TheFuture with PLMA and SEPA
Type: Report

2018 Utility Demand Response Snapshot

While the energy industry seems focused on energy storage as a critical solution to many of the challenges of integrating renewables on the grid, a new industry report documents the growth of demand response (DR) as an increasingly valuable and flexible resource.

Based on data gathered directly from 155 utilities across the country, the 2018 Utility Demand Response Market Snapshot finds that, in 2017, an increasingly broad range of DR programs dispatched 10.7 gigawatts (GW) of energy savings to the grid. Total enrolled capacity -- that is, how much saved power was potentially available -- was 18.3 GW.

Source: SEPA with PLMA and Navigant Research
Type: Report

PLMA Practitioner Perspectives™ Compendium Considers Future of “Bring Your Own Thermostat” Programs

BYOT Compendium cover

This thought leadership publication is a compendium of eight energy utility, manufacturer, and solution provider viewpoints. “Bring Your Own Thermostat or BYOT programs are changing the face of energy utility load management and the way customers interact with their utilities,” says PLMA Chair Michael Brown of NV Energy. The compendium’s contributing authors were selected in an open call for submissions. Article drafts were reviewed by a team of mentors that included the PLMA Thermostat Interest Group co-chairs prior to publication.  The compendium details a consensus among the contributing practitioners that BYOT programs will remain a part of utility load management programs, but varying opinions on whether BYOT will replace or augment traditional direct install demand response program models; the relevance of new market segments as they relate to BYOT; and approaches to enhancing the value BYOT brings to demand response programs. 

Source: PLMA; Edited by Thermostat Interest Group
Type: Compendium 

Evolution of Demand Response in the United States Electricity Industry

DR Evolution

As PLMA refined and coordinated materials for the Demand Response Training Series, Michael Brown, NV Energy, together with the PLMA Education Committee and PLMA Training Partners realized there was not a singular, agreed upon definition of Demand Response and the stages of its evolution (DR 1.0, 2.0, and 3.0) to help new and transitioning professionals, regulators, and lawmakers understand the growth and trends of the industry, so they set out to develop a harmonized, consistent definition, followed by a public comment period.  This definition is used across the three demand response training courses produced by PLMA

Source: PLMA; Edited by Education Committee and PLMA Training Partners
Type: White Paper with Web Recording

The Hidden Battery: Opportunities in Electric Water Heating


This research examines the economic and grid benefits of controlling three different types of water heaters (80-gallon electric resistance, 50-gallon electric resistance, and heat pump water heaters) for peak shaving, thermal storage, and real-time fast response to supply fluctuations. Researchers modeled these program designs using 2014 data from the PJM and MISO markets. The researchers also modeled these programs using projected prices and energy resources in MISO in 2028 to determine the economic and environmental potential of electric water heaters to provide energy services to the grid in the future. 

Source: The Brattle Group; co-funded by PLMA, NRECA, and NRDC
Type: Report with Web Recording

August 2018

Reinventing Demand Response with DERsSEPA

Over the past few decades, the term “demand response” has typically represented older, more traditional forms of load reduction programs. As more renewable and distributed energy resources continue to come online, there is a growing need to balance supply and demand on the grid to support grid stability and reliability. Key players in the industry are exploring the ability of demand response to respond to fluctuations and over-generation along the grid. This webinar will highlight key insights from the 2018 Demand Response Market Snapshot, dive deeper into Arizona Public Services’ reverse demand response efforts, highlight research on DR renewable integration from Navigant, and explore the potential expanding role of DR in the ISO/RTO markets.

Source: Smart Electric Power Alliance (SEPA)
Type: Webinar Recording

ComEd's Peak Time Savings ProgramComEd LM Dialogue Cover

ComEd's Peak Time Savings (PTS) is an opt-in behavioral DR program offered to residential customers with smart meters. PTS, which has been operational for three summers since 2015, is a first-of-its-kind program to be offered in the Midwest, paying participants for voluntarily reducing consumption during summer Peak Time Savings Hours when electricity demand is typically high. PTS enrollment began in the fall of 2014 with approximately 20,000 customers enrolling in the first 90 days, resulting in one of the most successful program launches in ComEd's history. Since then, enrollment has risen to upwards of 230,000 customers, with more than 250,000 expected to participate in the summer of 2018. Not only is the program cost-effective, but market research has also confirmed significant customer satisfaction.

Source: PLMA Load Management Dialogue with Brian Kirchman, ComEd; Alan Mellovitz, Accenture; and Dain Nestel, ecobee
Type: Webinar Recording


July 2018

Practitioner Perspectives on Key AMI IssuesAMI Cover - Michael Brown Presentation

PLMA Chair, Michael Brown, represented PLMA at an AMI Roundtable in June in Colombia. This presentation highlights AMI policy goals from various stakeholder perspectives. The Colombia Energy Regulatory Commission (CREG) was tasked in January of 2018 to develop AMI regulations for release in January of 2019.

Source: AMI Roundtable - Bogotá, Colombia - Ministerio de Minas y Energiá, GOC Working Group for Integration of Variable Renewable Energy, USAID, USEA, NREL
Type: PowerPoint Presentation

Nest's Solar Eclipse Rush Hour Rewards ProgramNests LM Dialogue Cover

Nest achieved unprecedented consumer engagement in its Rush Hour Rewards program during the solar eclipse on August 21, 2017 by recruiting 750,000 Nest devices to shift 700 MW of cumulative demand. During the eclipse, many grid operators predicted that solar energy production would be reduced by as much as 9,000 MW. Nest launched a wide-reaching marketing campaign to recruit customers to reduce their cooling energy use during the eclipse by opting into a special Rush Hour Rewards event with just one click on their Nest Learning Thermostat. The number of customers who participated is unparalleled in any other demand response program to date. The success of this campaign demonstrates that consumer-friendly, multi-channel marketing campaigns coupled with a simplified one-click opt-in experience can drive consumer engagement significantly to manage energy load.

Source: PLMA Load Management Dialogue with Aaron Berndt, Google and Nicholas Corsetti, National Grid and PLMA Award Planning Group Chair
Type: Webinar Recording

The Grid-Connected HomePLMA logo

This webinar examines how connected devices with two-way communications enable a resident's home to no longer be viewed as a passive load, but as a collection of grid-interactive assets that can be orchestrated to improve grid operations and customer engagement. Beyond home appliances, the webinar also delves into the drivers behind the rapidly growing residential solar-plus-storage market. Q1 2018 sees almost as much residential storage deployed as in all of 2017

Source: Joint webinar with Green Tech Media and PLMA featuring Fei Wang, Grid Edge; Brett Simon, Energy Storage; Olivia Patterson, Opinion Dynamics and Connected Devices Group Co-chair; and Justin Chamberlain, CPS Energy and Connected Devices Group Co-chair
Type: Webinar Recording


June 2018

Gulf Power's Energy Select ProgramAustin Energy DR Dialogue

Learn why Gulf Power’s Energy Select Program was a 15th PLMA Award Winner as a Program Pacesetter. As the first fully-automated price-based demand response program, Energy Select was designed to reduce generation needs, better use existing capacity, and enhance customer satisfaction. The Energy Select rate features four tiers that better reflect the cost of producing electricity during those periods, and customers pre-program central cooling and heating systems, electric water heaters and pool pumps to respond automatically to the different prices. As many utilities have struggled to successfully implement price-based DR programs, this “set it and forget it” approach enables easy customer participation. Over the years, the program's enabling technology has evolved to meet the changing needs of Gulf Power and its customers. The program initially used one-way paging for communication into the home and customers had to program the devices through the thermostat. Gulf Power deserves recognition for being a pioneer in price-based demand response as well as for its commitment to innovation that has significantly increased the value of the Energy Select program for the utility and its customers.

Source: PLMA DR Dialogue featuring David Eggart and Tommy Gardner, Gulf Power and Jason Cigarran, Itron and PLMA's Thought Leadership Co-Chair
Type: Webinar Recording

The Future of DER: Energizing the Smart HomePLMA logo

This webcast co-hosted by PLMA and Parks Associates analyzes consumer adoption of DER (distributed energy resources), including solar, EVs, and smart home solutions, as well as strategies to integrate these solutions into energy services in order to provide cost savings and better shape the household load. Currently 26% of U.S. broadband households own a DER product or an electric vehicle, with adoption at 41% among heads of household ages 18-24. The popularity of these solutions among younger households indicate their adoption and usage will continue to increase as these consumers age and as younger generations move into their own households. Utilities see multiple challenges associated with the increased adoption of DER solutions, including capacity constraints and grid and power reliability. Utility executives have signaled the need to invest in grid intelligence to manage DER solutions to secure the grid from cyberattacks

Source: Joint webinar with Parks Associates and PLMA featuring Rich Barone, Hawaiian Electric Company; Michael Brown, Berkshire Hathaway NV Energy and PLMA Board Chair; Tony Koch, Bonneville Power Administration; John Powers, Extensible Energy; Tom Kerber, Parks Associates
Type: Webinar Recording

Jennifer Potter's Award-Winning InitiativesJennifer Potter DR Dialogue

Learn why Jennifer Potter was a 15th PLMA Award Winner for Thought Leader. Jennifer's utility and research experience cover transmission and distribution grid operations, conventional and renewable sources, distributed energy resources (DER), integration of demand-side resources, time-based pricing and demand response (DR). Her economic research includes cutting-edge work on market potential and economic analysis research on demand response, time-based pricing, DERs, and energy efficiency. She has provided technical assistance to state policymakers, on the behalf of the Department of Energy, to Hawaii, California, Michigan, New York, Massachusetts, and Oregon. She has published a number of reports, including as a lead author of the California Demand Response Potential Study for the CPUC, over the last year that has been recognized as significant contributions to the industry. Her published work and reputation have been leveraged for a number of webinars and conference appearances, as well as presentations to state policymakers around frameworks and considerations for demand response and integrated demand-side management.

Source: PLMA DR Dialogue featuring Jennifer Potter, Hawaii Natural Energy Institute, and Danielle Sass Byrnett, NARUC
Type: Webinar Recording


May 2018

Evolution of the Distribution System and the Potential for Distribution-Level Markets: A Primer for State Utility Regulators NARUC

As distributed energy resource (DER) adoption grows, the electric industry is shifting from a centralized model towards two-way power flow. Consequently, state and federal regulatory frameworks, utility business models, reliability and operating standards, planning and investment approaches, and wholesale markets will all need to evolve. NARUC explores issues for regulators to consider during this transition.

Source: NARUC
Type: Report

Austin Energy's Green Building InitiativeAustin Energy DR Dialogue

Austin Energy influences city of Austin codes through partnership with Green Building (GB) initiatives managed by its Customer Energy Solutions activity. In order to build energy efficient homes and businesses, local code amendments were added to facilitate DR program participation. Energy codes require new buildings with automation systems controlling HVAC and/or lighting systems to have OpenADR capabilities and smart/WIFI thermostats to be installed in new single and multifamily construction. GB and DR programs work together to promote DR participation through the rating process. Ensuring commercial design teams follow a set of DR implementations, buildings can earn additional points on the rating when enrolled in the utility's commercial and industrial program Load Cooperative. The utility further encourages installation of smart/Wi-Fi thermostats with $25 rebate for single and multifamily customers. The utility partners with an implementer to operate a retail program with national home improvement stores to offer instant discounts for products such as LED lighting and ENERGY STAR appliances. Thermostats are advertised with signage to promote PPT thermostats and rebates to influence customer choice.

Source: PLMA DR Dialogue featuring Beth Crouchet and Sarah Talkington, Austin Energy and Nicholas Corsetti, National Grid and PLMA Award Planning Group Co-Chair
Type: Webinar Recording



April 2018

Beyond the Meter: Addressing the Locational Valuation Challenge for Distributed Energy ResourcesBeneficial electrification

Written in partnership with Nexant and part of SEPA’s Beyond the Meter series, this report addresses the growing need to define a common metric for assessing the distribution capacity deferral value provided by DERs so their individual values can be stacked and combined.

Source: Smart Electric Power Alliance (SEPA) and Nexant
Type: Report



Non-Wires Alternatives: Emerging, Maturing, or Stalled?PLMA logo

This webinar, co-produced by GTM Research and Peak Load Management Alliance, looked at current approaches to NWA solutions to explore:

  • How to enable NWA growth with regulatory mechanisms and integrated planning practices;
  • The evolution of sourcing mechanisms and what future mechanisms could look like;
  • What barriers and incentives are affecting the deployment of NWAs for IOUs and publicly-owned utilities.

Source: Green Tech Media and PLMA co-produced webcast featuring ConEd, Itron, Green Tech Media and Extensibel Energy presenters
Type: Webinar Recording


Hawaiian Electric’s Regulation Reserves ProgramHECO DR Dialogue

Hawaiian Electric Company (HECO) has successfully utilized customer assets to provide utility grade Grid Services. Faced with the 100% Renewable Portfolio Standard target, HECO will use demand response and other demand-side resources to provide various grid services needed to maintain the grid reliability of the islands, including capacity, regulation reserves, and frequency response services. Regulation reserves is the most complex service requiring continuous real-time operation with variable controls every four seconds. HECO's Demand Response team, led by Richard Barone and supported by OATI technology, has defined and managed this highly innovative demand response initiative, truly moving demand response and distributed energy resource management to a higher level, to enhance and strengthen grid reliability while allowing greater levels of renewable generation.

Source: PLMA DR Dialogue featuring Richard Barone, Hawaiian Electric and Dain Nestel, ecobee
Type: Webinar Recording


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