Latest PLMA Member News | The Voice of Load Management Professionals

If you would like to submit an item to include on this News page, email it, along with a short description, to [email protected]. Items (if approved for inclusion) received by the 10th of the month will be included in the current month’s update. Items received after the 10th will be included in the following month’s update.


Skipping Stone Survey on Changing Electric Utility Business Models


Skipping Stone is doing a survey on changing electric utility business models as part of its Reinventing the Electric Utility Industry Survey Series. They would appreciate 5 minutes of your time to share your opinions on utility challenges and business model evolution. With the advent of rooftop solar, energy storage, prosumers, mergers, regulatory pressures and other challenges, utilities are at a crossroads with evolving utility business models, changing consumer expectations, and regulatory changes. We are surveying the industry to determine what professionals like you think the future holds.

Skipping Stone will not share your specific answers or contact information. The survey results will be sent to you, if you like, at no charge. Click on the link below to take you to the survey.


SkippingStone Hosts Workshop - From India to Atlanta: Smart City Solutions

NTC 40 Years

Skipping Stone and the Atlanta law firm of Thompson Hine along with Co-Sponsors, Georgia Indo American Chamber of Commerce (GIACC) and Technology Association (TAG), produced a workshop and networking reception entitled, “From India to Atlanta: Smart City Solutions.” Over the last year Skipping Stone and Thompson Hine have produced a series of networking events on technical innovation, entrepreneurship and international business. This initial Smart Cities event spotlighted the explosive growth of Smart Cities and on the business opportunities for technology and service companies. India, selected as the focus of the event, will be experiencing enormous market growth as planned by their government over the next several decades, is the largest democracy in the world, and is one of the US’ best international trade partners.

Read more about this informative workshop.


Paul Tyno Named Program Director of Incubator

Paul Tyno

Buffalo Niagara Medical Campus (BNMC) announced a partnership with Launch NY on a new Emerging Cleantech Opportunity (ECO) Incubator. Paul Tyno, BNMC’s strategic advisor for Energy Initiatives and former Chairman of PLMA, has been named Program Director for the incubator

Read more about this initiative.


Consumers Energy Seeks Demand Response Program Manager

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas.  At Consumers Energy, our customers are at the heart of everything we do.  Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us!  Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of the Michigan's 10 million residents in all 68 Lower Peninsula counties.

Program Managers are responsible for the oversight of customer programs to meet energy and demand savings goals within budget while delivering an excellent customer experience.  Expected to consistently balance the needs of the customer with the needs and goals of the Company.  Reviews all major deliverables to ensure quality standards and expectations are met.  Ensures that customer issues are dealt with in an efficient manner, informing management of any problems that may arise. Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project. Ensures that all processes and procedures are completed, quality standards are met. Aware and in pursuit of opportunities for program growth and expansion.Read more about this informative workshop.

Read more about this position and apply


Apogee Shares Xcel Energy's Video Messaging Success

Paul Tyno

Apogee Interactive’s CEO & Co-Founder, Susan Gilbert and co-presenter Suzanne McCloskey, Research Technology and Strategy Analyst, Consumers Energy, conducted a Video Messaging Master Class today at the Association of Energy Service Professionals (AESP) 2018 Spring Conference. Susan highlighted recent pilots including one for Xcel Energy (XEL). Apogee analyzed 500,000 XCEL customer billing histories to find the best candidates for various programs. Treatment and control groups were established to measure how customers valued the messaging, and how the messaging affected customers’ perception of the utility. Results showed reduced calls to the call center and that 58% reported improved perception of their utility.

Read more about this initiative.

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