Tantalus and PayGo Partner to Help Utilities Implement Flexible Payment Solutions to Manage Their Consumption and Budgeting


Posted March 23, 2023

BURNABY, BC – March 23, 2023 – Tantalus Systems (TSX: GRID) (“Tantalus” or the “Company”), a smart grid technology company focused on helping build sustainable utilities for the future, is pleased to announce it has executed a partnership agreement with PayGo®, a payments technology company offering a fully integrated utility billing and payments system (“PayGo Cloud CIS”) as well as a comprehensive prepay solution (“PayGo Prepay”). The combined offering will enable utilities to offer improved customer service and flexible payment solutions to the communities they serve.

PayGo Cloud CIS is a single solution for prepay, post‐pay, and payment processing. PayGo Prepay is a standalone complement to a utility’s existing CIS that helps customers reduce consumption, pay off debt, and budget for their utility bills. Utilities contemplating a future CIS replacement can deploy PayGo Prepay initially and evolve to PayGo Cloud CIS over time.

“The digital transformation of customer experience drives behavioral change and sustainability outcomes through more mindful and efficient use of electricity, water and gas,” said Jeff Weiser, CEO at PayGo. “Leveraging our integration and partnership with Tantalus will enable utilities to support their customers by providing a number of options to pay for vital services. We are excited to join Tantalus and present our solutions at their Users Conference from April 3rd to 6th in Louisville as a Gold Sponsor.”

Through the partnership between Tantalus and PayGo, utilities will be empowered to leverage the granular interval data captured and analyzed through their TUNet® smart grid platform to improve their customer service by enabling consumers to budget for their usage of electricity, water and gas. By deploying the joint solution, utilities will also be able to mitigate risks associated with collecting fees from their consumers and reconnecting vital services for those customers in arrears.

“The data captured and analyzed through Tantalus’ smart grid platform provides utilities with visibility into the evolving consumption patterns of consumers, which helps improve system planning efforts as the reliability of their distribution grid comes under increasing pressure due to extreme weather patterns and supply chain constraints impacting the availability of critical infrastructure,” said Peter Londa, President & CEO of Tantalus. “By integrating TUNet with PayGo’s offerings, utilities will be able to proactively educate their consumers on usage and improve the return on the investment being made to upgrade metering infrastructure.”

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