Virtual Meetup

Join Us for:

A Customer Engagement Interest Group Discussion:
"Key Challenges in Customer Retention"
Thursday, February 8, 2024 | 12:30 pm to 1:30 pm ET

PLMA's Customer Engagement Interest Group invites PLMA members involved in the challenges of customer retention to join us for an informal conversation and brainstorming session. 

We welcome your input around your own organization's customer retention experiences, both the positive and the challenging ones, as well as your initiatives in this area, your learnings to date, and the questions you have for industry peers. The Customer Engagement Interest Group Co-Chairs also welcome suggestions for future webinar and conference topics. This session will be a facilitated and interactive conversation among all participants.

Register Here!

Leigh Winterbottom Customer Engagement Co-Chair, ICF LinkedIn	Lenore Zeuthen Customer Engagement Co-Chair, Independent Consultant LinkedIn	Vanessa Richter Customer Engagement Co-Chair, Oracle Energy & Water LinkedIn
Rebekah Grant Customer Engagement Co-Chair, Baltimore Gas and Electric LinkedIn	Ana Villareal Customer Engagement Co-Chair, Commonwealth Edison LinkedIn