E Source Acquires Utilligent to Help Utilities Accelerate Their Transition to a Sustainable FutureE Source

Posted September 18, 2023

E Source has acquired Utilligent, a leading management consulting firm guiding clients—including the largest investor-owned and three of the top five municipal utilities in the US—to deliver energy safely to millions of customers.

“As the 10th company acquired since 2020, Utilligent represents an important step in our commitment to helping every utility do the hard work it takes to become the Sustainable Utility—one that is environmentally responsible, equitably delivers safe and reliable energy, and is financially stable,” says E Source CEO Dave Perotti. “The integration of Utilligent’s capabilities, talent, and expertise along with the value they bring to utilities aligns with the client focus E Source has in our engagements. Together, we are an even stronger partner and adviser as we help accelerate utilities’ transition to a sustainable future.”

Utilligent brings deep utility expertise and a data-driven approach that furthers E Source’s capabilities in areas such as smart infrastructure (advanced metering infrastructure [AMI], distributed energy resources [DERs], and transportation electrification) and customer engagement, while adding new areas of expertise, including strategy and data transformation, utility operations, program execution, business process optimization, and organizational change management.

Utilligent actualizes high-impact, high-visibility, and frequently high-risk technology transformation programs to achieve clients’ business goals and operational efficiency.

Accomplishments include:

  • Holding key leadership roles on two of the largest AMI efforts in North America, deploying over 14 million meters
  • Leading the largest pipeline integrity project in the US
  • Delivering a strategy and overall roadmap, then moving into program management and implementation on a customer omnichannel digital transformation, receiving the highest J.D. Power customer satisfaction score in four years and earning Best Utility Website
  • Recovering $50 million in direct revenue following a failed customer information system implementation by a previous system integrator to manage the client’s rapidly evolving customer, infrastructure, and business needs

CLICK HERE to read the full press release.