40th PLMA Conference in St. Pete, Florida

40TH PLMA Conference Agenda

PLMA 40th Conference Sponsors

Melissa Knous, Duke Energy Conference Co-Chair Melissa Knous
Duke Energy
Michael Ohlsen, City of Tallahassee Utilities Michael Ohlsen
City of Tallahassee Utilities
SaLisa Berrien, COI Energy Services SaLisa Berrien
COI Energy Services

Monday, November 4, 2019
Optional Concurrent Pre-Conference Events
8:00 – 9:00 am | Shared Interest Group Breakfast
9:00 am – 4:30 pm | Evolution of Demand Response to Distributed Energy Resources: Fundamentals and Path Forward (registration required)
This one-day course explains how today’s demand response initiatives are evolving to interact with an emerging future with distributed energy resources for peak load management and much more. The course content expands on the Evolution of Demand Response whitepaper and discussion. See agenda and details at www.peakload.org/dr-evolution-training-st-petersburg. Learn more about PLMA Training at www.peakload.org/demand-response-training.
Mark Martinez, Southern California Edison Co-Chair Mark Martinez
Southern California Edison
Christine Riker, Energy Solutions Co-Chair Christine Riker
Energy Solutions
Interest Group Activities (included in conference registration)
Join the PLMA Interest Groups for candid, interactive roundtables among practitioners from utilities, consultancies, and technology providers who are actively engaged in the load management industry. Don’t miss the opportunity to learn from and share with your peers successes and challenges in these key areas of interest.

Track A

9:00 – 11:00 am

Women in DM

Join us for a networking session. We'll start with informal breakout tables and share new DSM projects, jobs, responsibilities - come ready to talk about what you're working on, or working towards! During the second half we'll discuss mentoring: what it entails, what we've experienced, plus effective strategies for career development in the DSM industry. This session is ideal for those wanting to hone their mentoring skills as senior managers leading diverse teams, as well as for DSM professionals seeking to advance their careers.

Melissa Knous, Duke Energy Co-Chair Melissa Knous
Duke Energy
Isabel Sepulveda, EnergyHub Co-Chair Isabel Sepulveda
EnergyHub
Lenore Zeuthen, Zeuthen Management Solutions Co-Chair Lenore Zeuthen
Zeuthen Management Solutions
Learn More About This Interest Group

Track B

9:00 – 11:00 am

Beneficial Electrification & Building Decarbonization – You Can't Have One Without The Other!

Troy Eichenberger, Tennessee Valley Authority Co-Chair Troy Eichenberger
Tennessee Valley Authority
Steven Koep, Beneficial Electrification Ambassador Co-Chair Steven Koep
Beneficial Electrification Ambassador

All across the country, co-op, public power and investor-owned electric utilities are moving forward with Beneficial Electrification (BE) and Building Decarbonization efforts intended to reduce overall GHG emissions from the residential built environment. The recently released E3 study projects emissions reductions of 80-90% by 2050, primarily attributed to the ‘greening of the grid’ and the advancement of heat-pump technology for heating, cooling and water heating. Looking at both new construction and retrofit, electrification can not only cut emissions, but also “can lead to consumer capital cost savings, bill savings and life-cycle cost savings, in many circumstances.” Hear from electric utilities large and small (SMUD, GA Power, AL Power, TVA, Arkansas Electric Cooperative, Holy Cross Energy, etc.) about the BE and Bldg DeCarb efforts currently underway and gain a better understanding of this important opportunity.

11:00 am – 12:00 pm | Shared Evolution Training & Interest Group Lunch

Track A

12:00 – 2:00 pm

Connected Devices

Justin Chamberlain, CPS Energy Co-Chair Justin Chamberlain
CPS Energy
Poornima Eber, National Grid Co-Chair Poornima Eber
National Grid
Olivia Patterson, Opinion Dynamics Co-Chair Olivia Patterson
Opinion Dynamics
Tamer Rousan, Ameren Co-Chair Tamer Rousan
Ameren

The Connected Devices interest group will have a range of interesting topics including a session on performance tracking for direct load control devices, connected Devices and a Future DSO, and Solve Our EV questions interactive session. In the first session, we’ll have BGE share how they manage over 400,000 devices and ensure they are operating as expected, to ensure sound business decisions are made. Following this session, Ameren Illinois and Arizona Public Service, will discuss connected devices and a future DSO. As grid support technologies continue to evolve, connected devices can emerge as one potential NWA tool that utilities could use in lieu of traditional grid support solutions. This presentation will discuss how connected devices can provide grid support function, what frameworks exist today for utilities to value it compared to other traditional grid solutions, and what type of market or future system operator is required to realize the full potential of NWA and connected devices. Finally, we’ll set up an interactive session to Address Your EV Questions. This interactive session will focus on questions to address to EV vendors, including how to develop a program, how to select a device, dispatching, and grid impacts.

Judson Tillinghast, Arizona Public Service Judson Tillinghast
Arizona Public Service
Demand Reduction Through Technology & Customer Behavior

Performance Measures for DLC Devices

Dana DeRemigis, Baltimore Gas and Electric Dana DeRemigis
Baltimore Gas and Electric
Carley Czyzewski, Baltimore Gas and Electric Carley Czyzewski
Baltimore Gas and Electric
Learn More About This Interest Group

Track B

12:00 – 2:00 pm

Global Load Management

Scott Coe, GridOptimize Co-Chair Scott Coe
GridOptimize
Jon Hilowitz, Orange and Rockland UtilitiesJon Hilowitz
Orange and Rockland Utilities
Ross Malme, EnergyHub Co-Chair Ross Malme
Skipping Stone

Please join the Global Load Management interest group to explore several innovative technologies coming from companies based in countries from around the world. Mark Bailey of the UK-based Connected Energy will discuss the reuse of EV batteries for dynamic frequency response and power quality support. Tobais Weghorn of Germany-based Next Kraftwerke will discuss the aggregation of wind farms into a Virtual Power Plant to enhance performance in electricity trading. And Andrew Tanner of Australia-based Greensync will explore the global shift from utilities to aggregators of DERs, focusing on Australia, New Zealand, and the UK. The session concludes with an interactive discussion with the panelists and interest group members, exploring where the United States is leading the way and where we may be lagging either other countries and or other markets.

Mark Bailey, Connected Energy Limited Mark Bailey
Connected Energy Limited
Second Life EV Batteries: Their Role in Energy Storage

Tobias Weghorn, Next Kraftwerke Tobias Weghorn
Next Kraftwerke
Flexible Wind Power: How a European Generator Earns More by Producing Less

Andrew Tanner, GreenSync Andrew Tanner
GreenSync
The Global Shift Towards Flexibility Marketplaces: Realizing DER Value-Stacking
Learn More About This Interest Group
2:00 – 2:30 pm | Refreshment Break

Track A

2:30 – 4:30 pm

DER Integration

Rich Barone, Hawaiian Electric Company Co-Chair Rich Barone
Hawaiian Electric Company
John Powers, Extensible Energy Co-Chair John Powers
Extensible Energy
Jamie Coffel, Honeywell Smart Energy Co-Chair Jamie Coffel
Honeywell Smart Energy

Load Flexibility as a Grid Resource Workshop
In this two-hour workshop, we will address the growing need for innovation in delivering grid services from behind-the-meter DERs. Attendees will participate in a structured exercise of providing a price-responsive DER portfolio that delivers specific grid services in wholesale and retail markets. Each team will suggest behind-the-meter technology, communication protocols, customer engagement / automation approaches, and all other design parameters required.

Learn More About This Interest Group

Track B

2:30 – 4:30 pm

Customer Engagement

Andrea Simmonsen, Idaho Power Co-Chair Andrea Simmonsen
Idaho Power Company
Sharyn Barata, Opinion Dynamics Co-Chair Sharyn Barata
Opinion Dynamics
Scott Jarman, Austin Energy Co-Chair Scott Jarman
Austin Energy
Tracy Schmidt, Tennessee Valley AuthorityTracy Schmidt
Tennessee Valley Authority

Back to the Future – Engaging EVs with DR
While EVs are currently a very small portion of vehicles on the road, you’ve seen all the headlines – they have the potential to add significant load and be very disruptive. Managing this up-and-coming load is one of the newest topics in demand response. But EVs are different than technology affixed to a home such as an AC unit or water heater, and there are many different market players in this space. There are also a wide variety of approaches to manage or influence charging behavior and location which creates new dynamics for utilities to consider: pricing programs, charging controls through the auto manufacturer, charging equipment. Some of the approaches can work together while others may not synergize well. For the customer, they must shift how they think about fueling their vehicle and maintaining awareness so they have enough fuel to go when and where they desire.
How does an energy supplier navigate this landscape while encouraging this great opportunity to grow revenue and further environmental goals from this flexible resource? How does a utility engage its customers in an environment where there is competition from a variety of well-funded, savvy market participants who all compete for a consumer’s attention? With all that noise, how do you attract customer attention and confidence to join your EV DR program? And how do you plan your engagement techniques so they can accurately be evaluated?

Join this Customer Engagement session and hear from a panel of experts to learn the best ways to engage with your EV customers to make your program a success. Find out who and how to target, what does and doesn’t work, and how to assess the results. Then we’ll break into smaller groups, roll up our sleeves and dig in for some hands-on activities to take the learnings to the next level.

Learn More About This Interest Group
4:30 – 5:30 pm | PLMA Meetup
All workshop, interest group, and training registrants are welcome to attend to network and learn how to make the most of the Conference activities.
6:00 – 8:00 pm | Board of Directors Meeting
Business meeting with working dinner only for Board members and At-Large Representatives listed at www.peakload.org/Leadership.
8:00 – 10:00 pm | PLMA Member Welcome Reception on the Esplanade, Vinoy Rennaissance

Wi-Fi Host: EnergyHub

Tuesday, November 5, 2019
7:30 – 8:30 am | Breakfast Buffet in Sponsor Lounge
Morning General Session 1
Melissa Knous, Duke Energy Co-Chair Melissa Knous
Duke Energy
Andrea Simmonsen, Idaho Power Co-Chair Andrea Simmonsen
Idaho Power Company
8:30 – 8:40 am | Opening Remarks
Michael Brown, Berkshire Hathaway, NV EnergyMichael Brown
Berkshire Hathaway, NV Energy and PLMA Chair
8:40 – 9:00 am | Welcoming Remarks
Duke Energy Rep.

9:00 – 9:45 am | A Panel Discussion on the Move to a Transactive Energy Market: Engaging Prosumers while Optimizing the Electricity System with Location- and Time-Specific Price Signals
DERs are fundamentally changing energy supply and demand wherever they are located, opening up opportunities for new business models based on a platform approach to the grid-DER relationship. A Distributed System Platform (DSP) facilitates a transactive energy market by exchanging system data such as prices, DER availability, DER schedules, and load forecasts between the utility, its customers and the broader grid. In doing so, a DSP allows for the creation of new markets and interactions that ensure that the right DER is paid the right amount of money for the right energy service.

Panelists from Ameren, Buffalo-Niagara Medical Campus (BNMC), National Grid and Opus One as solution provider, will share their perspectives and experience in trialing a transactive energy market to optimize grid investments and increase customer engagement. A closer look at National Grid’s project with Opus One Solutions and BNMC will reveal how the DSP allowed the utility to send location- and time-specific price signals to participating DERs, optimizing asset dispatch to support real-time operations while giving those customers an opportunity to earn market-rate compensation for their services.

This facilitated discussion will offer utility, customer and solution provider perspectives on how price signals generated in a transactive energy market reveal valuable opportunities for system optimization, including energy efficiency, demand response, load displacement, load reduction and conservation behavior. Panelists will discuss the customer perspective, major lessons learned, challenges that still need to be addressed, and impacts to utility business models in future DSP models.

Rich Barone, Hawaiian Electric Company Moderator Rich Barone
Hawaiian Electric Company

Panelists:

Dave MacRae, Opus One Solutions Dave MacRae
Opus One Solutions
Alex Rojas, Ameren Alex Rojas
Ameren
Arun Vedhathiri, National Grid Arun Vedhathiri
National Grid
Paul Tyno, Buffalo Niagra Medical CampusPaul Tyno
Buffalo Niagara Medical Campus
9:45 – 10:15 am | Flexible Buildings DR Preference Tool
Flexible commercial building operations are an important option to help support grid stability in a future with greater renewables penetration. Commercial building participation in demand response (DR) programs, however, is not as widespread as many had predicted or hoped; one explanation has been uncertainty about acceptable service level adjustments. Our project focuses on reducing this uncertainty by providing potential participants with tailored recommendations on potential DR actions. These recommendations are provided via an open-source decision tool that can dynamically rank flexible load control options. Our presentation will focus on the preference elicitation research we are conducting with actual building energy managers regarding the risk-benefit tradeoffs they consider acceptable, as well as how this research is being incorporated into the tool. Note that this research is the result of implementing a survey instrument that was informed by an interview study; the interviews are interesting regarding the current state of DR decision-making.
Margaret Taylor, Lawrence Berkeley National Laboratory Margaret Taylor
Lawrence Berkeley National Laboratory
Jeffrey Deason, Lawrence Berkeley National Laboratory Jeffrey Deason
Lawrence Berkeley National Laboratory
Jingjing Zhang, Lawrence Berkeley National Laboratory Jingjing Zhang
Lawrence Berkeley National Laboratory
Hung-Chia Yang, Lawrence Berkeley National Laboratory Hung-Chia Yang
Lawrence Berkeley National Laboratory
Samuel Fernandes, Lawrence Berkeley National Laboratory Samuel Fernandes
Lawrence Berkeley National Laboratory
10:15 – 10:45 am | Refreshment Break in Sponsor Lounge
Morning General Session 2
Michael Ohlsen, City of Tallahassee Utilities Co-Chair Michael Ohlsen
City of Tallahassee Utilities
Joseph Childs, Eaton Co-Chair Joseph Childs
Eaton
10:45 – 11:15 am | Cutting Edge Data Providing Insight into the Future of Residential DR Aggregation
TVA has supported the multi-year technology demonstration of WH, Batteries, and Thermostats having collected data that characterized the resource performance. This gives TVA access to unique interval load and detailed operations data on more than 250 households with grid enabled, whole house battery systems, programmable thermostats, and water heaters. This unique cluster of load control devices presents an opportunity for TVA to engage in experimental research to advance their understanding of what might be capable in a future aggregated demand response world. The project team analyzed aggregate load reductions during system peak conditions and developed a distributed energy resource (DER) aggregation modelling platform capable of simulating technical impact and economic cost-effectiveness based on different circuits, locations and customer demographics. This enables future calibrated modelling of LPC Aggregator strategies to understand ways they could potentially perform for future bulk power market developments. The presentation will highlight the work to date.
Sam Delay, Tennessee Valley Authority Sam Delay
Tennessee Valley Authority
Curt Puckett, DNV GL Curt Puckett
DNV GL
11:15 am – 12:00 pm | Quick-Ramp, Low Cost: Price-Motivated Residential DR with 15 Minutes Notice
London Hydro launched a regulator-sponsored technology-enabled fast-ramp (15 min notice) critical peak pricing pilot in 2018. London Hydro's commitment to proactive participant engagement delivered. In addition to reducing On-Peak TOU energy consumption by 5% (on days with no critical price!), participants delivered as much as 1 kW of DR during hot events. Most importantly, a rotating random selection of 15% of participants whose enabling technology was disabled for events succeeded in delivering as much as 0.4 kW of DR through behavior alone - and that with only 15 minutes' notice. Navigant will present details of the impacts estimated and London Hydro will explain how they succeeded in educating and empowering their customers to deliver such substantial DR and behavioural energy savings.
Carlos Lopez, London Hydro Carlos Lopez
London Hydro
Peter Steele-Mosey, Navigant Peter Steele-Mosey
Navigant
12:00 – 1:30 pm | Lunch Buffet in Sponsor Lounge
Afternoon General Session 1
Paul Miles, PECO, an Exelon CompanyCo-Chair Paul Miles
PECO, an Exelon Company
Ruth Kiselewich, ICF Co-Chair Ruth Kiselewich
ICF
1:30 – 2:30 pm | Get Smart: Con Edison and Eversource Manages Peak Load and Meets Customer Needs Through Pilots
Customer awareness, enrollment, and engagement are critical to innovating peak load management. Through the lens of pilots and demonstration projects, Con Edison and Eversource will discuss their approaches to customer-centered rate and technology initiatives for peak load management – from conception, to design, execution, and evaluation. Panelists will cover key topics relevant to load management practitioners, including customer engagement around demand rates, gas DR, varied technologies (storage, solar), and traditional DR. The projects offer various solutions to meet specific customer needs and increase customer participation and retention. Panelists will share lessons learned for utilities to consider at each phase, including: pilot design (Con Edison’s Smart Energy Plan), implementation (Con Edison’s Smart Home Rate), approaches to partnerships/trade allies (Con Edison’s Smart Gas Water Heating) and balancing program scale and customization for customers’ technology solutions (Eversource’s C&I Demonstration Project).
Annie Ramkissoon, Con Edison Annie Ramkissoon
Con Edison
Zach Sussman, Con Edison Zach Sussman
Con Edison
Candice Tsay, Con Edison Candice Tsay
Con Edison
Leigh Winterbottom, ICF Leigh Winterbottom
ICF
Michael Goldman, Eversource Michael Goldman
Eversoure
2:30 – 3:00 pm | Gas Non-Pipe Alternatives – Assessing the Value and Potential of Deferring Gas System Capital Expenditures
Much like electricity distribution, gas infrastructure investments are driven by peak demand. When demand is high, gas pressure drops and can lead to an inability to transport gas to end-use customers. The work implemented at Central Hudson is one of the first comprehensive assessments of a utility’s gas systems for non-pipe alternatives and the ability to use distributed energy resources (gas) to defer or avoid capital costs associated with upgrading gas pipelines. As part of the analysis, Central Hudson:
  • Analyzed peaking demand patterns for all of its gas systems
  • Quantified the relationship between gas use and peak pressure drops
  • Estimated location-specific growth rates and the impact of the gas pressure
  • Identified locations where reductions in local peak demand are beneficial
  • Calculated the avoided cost or deferral value for each gas system
  • Assessed the potential to defer capital investments by using load management
Josh Bode, Demand Side Analytics Josh Bode
Demand Side Analytics
Marc Sclafani, Central Hudson Gas & Electric Mark Sclafani
Central Hudson Gas & Electric
3:00 – 3:30 pm | Refreshment Break in Sponsor Lounge
Afternoon General Session 2
Christine Riker, Energy Solutions Co-Chair Christine Riker
Energy Solutions
SaLisa Berrien, COI Energy ServicesCo-Chair SaLisa Berrien
COI Energy Services
3:30 – 4:00 pm | Demand on Demand - The Latest Residential Customer Engagement Challenge
Utilities are being forced to take a fresh new look at rate structures and how to best communicate and educate customers about them. This is due in part to the flat or declining load forecast coupled with a declining load shape caused by solar adoption. Utilities are moving away from flat or tiered rates to Time of Use and now Demand rates. In answer to the customer education challenge, JEA and Lakeland Electric each took a unique approach to proactively explain rates, putting the power of customer choice in their customer’s hands. JEA established a strategy around customer engagement to communicate complex rates with enabling hardware. Lakeland provided an online rate comparison calculator which produced a quick, concise comparison to make smart decisions. The presentations will illustrate lessons learned and the impacts of customer education and enabling hardware on peak load management, and how these energy providers plan to move forward.
Ann Fracas, Apogee Interactive Moderator Ann Fracas
Apogee Interactive
Brian Pippin, JEA Brian Pippin
JEA
David Kus, Lakeland Electric David Kus
Lakeland Electric
4:00 – 4:30 pm | Smart Analytics for C&I DR: Understanding Existing Customers to Enhance Program Performance
This presentation will examine how Austin Energy has intelligently applied analytics to deepen their understanding of their C&I DR participants and enhance their DR program performance. At the portfolio level, analysis of event data can highlight issues such as participation fatigue that often follows sequential events, low occupancy that often occurs at educational facilities, event communication failure and much more. At the participant level, event data can be used to create score cards that rank their performance against industry standards, show additional incentives they could have earned, and offer recommendations for improvement. These score cards offer a starting point for a dialogue with customers that can lead to coaching and resolution of underperformance issues.
Scott Jarman, Austin Energy Scott Jarman
Austin Energy
Leigh Holmes, CLEAResult Leigh Holmes
CLEAResult
4:30 – 5:00 pm | Sponsor Showcase Lightning Round
In this 30 minute session you will hear from several of our sponsors about the essence of their solutions. Our Co-chairs have vetted the presentations and helped the sponsors get their key messages compressed down to 3 minutes. This is not a marketing pitch, but a statement from the sponsors on specific examples of how they provide value.
Showcase Presenters:
Landis+Gyr Steve Kenny
Landis+Gyr
RF Demand SolutionsLowell Todd
RF Demand Solutions
5:00 – 7:00 pm | Networking Reception in Sponsor Lounge
A key value to PLMA events is the opportunity to network with conference participants. Join us for a cocktails and appetizers. Come and share what you learned and get additional details about your topics of interest.

Wi-Fi Host: EnergyHub

Wednesday, November 6, 2019
7:30 – 8:30 am | Breakfast Buffet in Sponsor Lounge

Track A

Laurie Duhan, Baltimore Gas and Electric Co-Chair Laurie Duhan
Baltimore Gas and Electric
Debyani Ghosh, Navigant Co-Chair Debyani Ghosh
Navigant

8:30 – 9:00 am

State of the Market: Utility Demand Response Insights
The demand response market is continuing to evolve as legacy programs retire and new technologies and pilots are adopted. This presentation will provide high-level insights into the results of SEPA’s 2019 utility demand response surveying effort, and will discuss the state of AC switch, thermostat and water heater programs, as well as commercial and industrial (C&I) automated and customer initiated programs across the U.S. Beyond the numbers, this presentation will discuss the latest trends, detailing how DR is playing a role in transactive energy and EV managed charging, and how the role of DR may continue to expand in the coming years.

Brenda Chew, Smart Electric Power Alliance Brenda Chew
Smart Electric Power Alliance

Track B

Justin Chamberlain, CPS Energy Co-Chair Justin Chamberlain
CPS Energy
Meridith Nierenberg, West Monroe Partners Co-Chair Meridith Nierenberg
West Monroe Partners

8:30 – 9:00 am

Gas DR Pilots at Con Edison Company of NY
Con Edison launched two innovative Gas DR pilots for the winter of 2018/2019. There is a BYOT gas pilot for residential customers, and a performance-based gas DR pilot for commercial and industrial customers. Fresh off the pilot, Rachel Charow/Charles Umberger/Michael Sanchick (1-2 panel members, TBD), CECONY DR Program Managers, and Michael Siemann Ph.D., Resideo Engineering and Data Science Manager , will provide a general overview of the pilots, goals and initial findings on gas DR. This presentation will be compelling to the audience members who are considering adding gas/winter DR programs to their suite of DR/EE programs.

Rachel Charow, Con Edison Rachel Charow
Con Edison
Michael Sanchick, Con Edison Michael Sanchick
Con Edison
Michael Siemann, Resideo Michael Siemann
Resideo

Track C

Kitty Wang, Energy Solutions Co-Chair Kitty Wang
Energy Solutions
J.T. Thompson, Enbala Co-Chair J.T. Thompson
Enbala

8:30 – 9:00 am

Profiling and Managing EV Charging Load – TVA and FleetCarma
Tennessee Valley Authority (TVA), in conjunction with FleetCarma, has launched an electric vehicle load profiling program called SmartCharge Nashville to better understand the current and future impact electric vehicle charging has in their service territory. Using real-world EV charging and driving data, Drew and Eric will evaluate and discuss interim results from the SmartCharge Nashville program. They will also share insights into how utilities can leverage real-world charging data to make data-driven decisions for system planning, demand-side management strategies, and customer engagement. The SmartCharge Nashville program collects EV driving and charging from 200 participants. This data is utilized to compare weekday/weekend charging, energy consumed during on/off-peak, % of charging conducted with L1/L2/DCFC stations, and home vs. away charging. TVA is also utilizing this data to address questions such as how TOU rates affect EV load, and determining the amount of manageable EV load now and into the future.

Drew Fry, Tennessee Valley Authority Drew Frye
Tennessee Valley Authority
Eric Mallia
FleetCarma

Track A

9:00 – 9:30 am

Highways, By-ways and Road Construction – Starting a DERMS Journey
The Evergy Energy Solutions team officially began planning this DERMS journey more than two years ago and has now successfully completed the first leg of this trip. From the original "someday" vision, to vendor selection, to our Phase 1 launch for Summer 2019; we will share successes, challenges and lessons learned in developing and integrating this complex new system – so far it's already been quite a ride! So, pack your bag, grab your shades and join us as we speed into the future of our new Distributed Energy Resource Management System.

Angie Boone, Evergy Angie Boone
Evergy
Andrea Carrillo, Evergy Andrea Carrillo
Evergy

Track B

9:00 – 9:30 am

Tug of War or a Tag Team? Interplay of DERs and DR
With the cost of distributed energy resources (DER) like photovoltaics and energy storage on a rapid decline, an increasing number of small and medium-sized businesses (SMB) and large commercial customers are opting to jump on the bandwagon of adopting cost-effective renewable technologies to diversify their energy mix. The increased penetration of DERs on the utility grid has its own set of challenges and opportunities with its value proposition often compared with demand response (DR) and its incentive structure. This session will present load research case studies on commercial customers in CPS Energy’s service territory using their end use AMI data to better understand this value proposition and the impact of DERs not only on distribution and integrated resource planning but also on optimizing a utility’s DR portfolio in this changing landscape.

Touseef Mohammed, CPS Energy Touseef Mohammed
CPS Energy
Keith Kaysing, CPS Energy Keith Kaysing
CPS Energy

Track C

9:00 – 9:30 am

Vehicle Electrification Programs at JEA – Past, Present, Future
JEA's Non-Road Electrification programs and passenger car EV charging programs have evolved substantially over the past few years, incorporating lessons learned from around the country as well as from its own evaluations. By engaging community involvement and keeping a close relationship with its customers, these programs are now some of the best examples of progressive thinking in the southeast and are still growing. From well-designed incentive offerings to a forward thinking strategic team, JEA will highlight some of the key lessons learned along the way and provide a glimpse into the future of the electric transportation efforts to serve its over 460,000 electric customers.

Payson Tilden, JEA Payson Tilden
JEA
Josh Duckwall, GDS Associates Josh Duckwall
GDS Associates

Track A

9:30 – 10:00 am

Evaluating Future Peak Loads with DER Adoption Forecasting
This presentation will address an emerging challenge: how to forecast the adoption of Distributed Energy Resources (DERs) and the resulting load impact on the distribution system. Load management practitioners are increasingly evaluating opportunities to control and optimize DERs. They understand the value of DERs as alternatives to conventional asset investments. But to get the full picture, they need a detailed understanding of future DER technology adoption, an accurate representation of associated grid impacts, and the ability to model rate design and cost trajectory scenarios. The Sacramento Municipal Utility District (SMUD) and Clean Power Research (CPR) partnered to build a customer-level DER adoption forecast software tool. This is the first time that smart meter data, building data, customer behavior data, and machine learning have been combined in a tool to provide on-demand DER adoption forecasts for analysts, strategists, and planners across the utility.

Patrick McCoy, Sacramento Municipal Utility District Patrick McCoy
Sacramento Municipal Utility District
Andy Whitaker, Clean Power Research Andy Whitaker
Clean Power Research

Track B

9:30 – 10:00 am

Is Client and Implementer Anxiety About Regression-Based DR Evaluation Warranted?
In Pennsylvania, Act 129 mandates DR load reductions on peak summer days. For PECO, a C&I DR aggregation program is key to meeting this mandate. The Pennsylvania PUC has now established the customer baseline (CBL), the most commonly used method for calculating settlement payments, as the least preferred among a hierarchy of EM&V methods. The preferred approach, customer-specific regression, caused anxiety among implementers and utilities who see it as a risk. Navigant, in coordination with the Pennsylvania Statewide Evaluator and PECO, developed an innovative approach, using a variety of individual customer regressions and CBLs. We applied a per-customer testing protocol to determine the method that best predicts the actual demand on event-like days. This presentation will share the results of this evaluation and will discuss whether the observed differences between methods merit concern from utilities and implementers.

Nicholas Dedominicis, PECO Nicholas Dedominicis
PECO
Jesse Smith, PA Statewide Evaluator Jesse Smith
PA Statewide Evaluator
Jason Lai, NavigantJason Lai
Navigant

Track C

9:30 – 10:00 am

Ahead of the Curve – EVSE Billing & Control
Seven States Power Corporation is working with a group of Electric Vehicle Network Providers and OATI to help promote adoption of Electric Vehicles. Specifically, their focus is on managing Electric Vehicle Supply Equipment (EVSE) in the public and fleet charging spaces to ensure easy planning, integration, and control of these demand profiles. The OATI EVolution system is one of the EVSE Network Management Services offered by 7SP. Each EVSE managed in EVolution supports dynamic billing and pricing strategies and is enrolled as a controllable DR asset to 7SP member cooperative demand response system. This new program model of extending the home rates members are familiar with to their public charging needs and allowing easy direct to utility billing charges will push greater EV adoption.

Brad Rains, Seven States Power Brad Rains
Seven States Power
Matt Kiesow, OATI Matt Kiesow
OATI
10:00 – 10:30 am | Refreshment Break in Sponsor Lounge

Track D

Chris Ashley, EnergyHub Co-Chair Chris Ashley
EnergyHub
Rich Hasselman, GDS AssociatesRich Hasselman
GDS Associates

10:30 – 11:00 am

Grid Interactive Water Heating: A Gateway For Engaging Hard-To-Reach Ratepayers
Stakeholders from across the power sector have recently and urgently increased attention on barriers and opportunities to engage renters, multi-family housing dwellers, low and moderate income ratepayers, and disadvantaged communities. Such ratepayers are usually stuck with the most inefficient form of water heating, electric resistance, as landlords have little incentive to install solar or heat pump solutions. This presentation will review the outcomes from a recently completed 19-unit grid interactive water heating (GIWH) pilot project at Manoa Gardens, an elderly low-income rental housing complex on Oahu. A collaboration between Hawaiian Electric, Hawaii Energy (Hawaii’s energy efficiency public benefits fee administrator), and Shifted Energy, the pilot delivered notable insights into the following topic areas: Benefits of electric water heater DER for low-income communities and renters Lessons learned on hard-to-reach ratepayer recruitment, education, and enrollment DR potential from ultra-low usage electric water heaters Stacked grid services potential of GIWH in Hawaii.

Rich Barone, Hawaiian Electric Company Rich Barone
Hawaiian Electric Company
Forest Frizzell, Shifted Energy Forest Frizzell
Shifted Energy

Track E

Jeff Perkins, ERSJeff Perkins
ERS
Mike Smith, National GridMichael Smith
National Grid

10:30 – 11:00 am

Logistics of the Country’s First Utility-operated Microgrid Cluster
Getting to groundbreaking: this case study of ComEd’s recently-installed microgrid on Chicago’s South Side will focus on lessons learned from the successful launch of a public-private partnership to fund, develop, and approve a utility-scale clustered urban microgrid. Background: In February 2018, the Illinois Commerce Commission approved ComEd’s plan to construct the first utility-operated microgrid cluster in the nation in Chicago’s Bronzeville neighborhood. A key component of the microgrid is battery storage, tied to onsite solar power generation. ComEd's microgrid is expected to serve more than 1,000 customers, including critical service providers such as the Chicago Police Department, and will connect with an existing microgrid on the campus of the Illinois Institute of Technology. This connection will create one of the most advanced clustered urban microgrids in the United States. This discussion will include the project’s history, stakeholders, goals, and expected results for the community.

Juan Rodriguez, ComEd Juan Rodriguez
ComEd

Track F

Allison Hamilton, NRECA Co-Chair Allison Hamilton
NRECA
Richard Philip, Duke Energy Co-Chair Richard Philip
Duke Energy

10:30 – 11:00 am

Connected Devices and the Future of Rate Design
As utility rates become more complex (TOU, demand charges, etc.) utilities must design new ways to help customers save money without sacrificing comfort. This presentation will discuss value streams that utilities can provide both customers that are enrolled in new rates as well as solving the operational challenges that come with new energy sources. Examples of this will include time-of-use optimization or residential devices, energy arbitrage (physical hedging), and customer engagement around cost savings. This will be built around the learnings from the powerminder program with SMUD.

Deepak Aswani, Sacramento Municipal Utility District Deepak Aswani
Sacramento Municipal Utility District
William J. Burke, Virtual Peaker William J. Burke
Virtual Peaker

Track D

11:00 – 11:30 am

Water Heaters as a Peak Pricing Tool – Multi-family, Multiple-vendors, Multi-Events
Portland General Electric’s Connected Water Heater Program uses a fleet of more than 4,500 electric water heaters at 30 different multifamily properties to ease pressure on peak pricing days. As of the program’s creation, PGE estimated each water heater delivers an average of 0.5 kw in capacity – without a risk of cold showers to the end user. Leveraging the local logic of the DR module installed on the water heater, the DRMS knows when to release a water heater that’s at risk of running out of hot water, so tenants aren’t impacted. This presentation discusses why we started in multifamily, the key successes and challenges we faced creating this capacity resource, the evaluation process, and how we plan to scale it to achieve significant curtailment. Plus, we’ll run an event in real-time to demonstrate our control strategy. Come learn about one of the programs in PGE’s PLMA pace-setter award winning demand response portfolio.

Rebecca Brisson, Portland General Electric Rebecca Brisson
Portland General Electric
Jessica Atwater, CLEAResult Jessica Atwater
CLEAResult
Gavin Hume, Enbala Gavin Hume
Enbala

Track E

11:00 – 11:30 am

DER Integration in Florida
Distributed energy resources, including solar, energy storage, and demand response, are taking on an increasingly significant role in Florida that is expected to continue to grow. Florida stakeholders have recently been working together to understand the value proposition, opportunities, challenges, and solutions to integrating these resources more extensively into utility operations in a way that benefits customers and maintains and improves system reliability and resilience. This presentation will discuss activities and results of the Florida Alliance for Accelerating Solar and Storage Technology Readiness (FAASSTeR), a Dept. of Energy funded project that includes all of Florida's municipal electric utilities, along with a number of other partners and stakeholders, along with City of Tallahassee initiatives in the area of solar, DER integration, and demand response. Nhu Energy, the FAASSTeR project lead organization, will provide highlights of some of the project research results..

Michael Ohlsen, City of Tallahassee Utilities Michael Ohlsen
City of Tallahassee Utilities
Rick Meeker, Nhu Energy Rick Meeker
Nhu Energy

Track F

11:00 – 11:30 am

Advantage Power Pricing: Lessons from Comparative Study of 3 Alternative Rate Plans
Rate treatments can be a cost-effective tool to influence customers' consumption behavior by providing a clear and predictable price signal. At the same time, customers are not homogenous and perceive different benefits from such programs. Providing and then delivering on the promise of a worthwhile program while managing the complexity of a pilot program with nearly 10,000 customers in three rate plans with a control group of equal size comes with challenges. Thanks to the support of its partners and funding through the provincial regulator, Alectra Utilities has reaped valuable lessons in deploying rate programs for residential customers. These include the merits of various rate designs, customer acquisition strategies, behavioural nudges, and enabling technology.

Daniel Carr, Alectra UtilitiesDaniel Carr
Alectra Utilities
Dave Thomson, BEworks Dave Thomson
BEworks

Track D

11:30 am – 12:00 pm

Heating Up Water Heater DR: Results and Lessons Learned from a Winter Pilot
Georgia Power’s Water Heater Demand Response Pilot provided 100 residential SF customers a new grid connected water heater with the goal of assessing impacts from demand response events called across electric resistance (n=30) and heat pump water heaters (n=70), as well as to test the effect of pre-heating on energy savings and customer experience. Through the process of installing new water heaters and connecting them to the DR platform, the team documented several lessons learned, ranging from the feasibility and cost of installation to the provisioning of each unit’s control system to the DR platform. In this presentation, we will provide the lessons learned and key considerations for pilot design, implementation, and evaluation. Additionally, we will share the energy and demand impacts from 5 winter DR events and findings from post-installation and post-DR event customer experience surveys designed to assess customer satisfaction with their water heater, the demand response events, and Georgia Power. Lastly we will touch on survey results from our customers where we asked how they would prefer to have a full scale water heater program implemented.

Justin Hill, Georgia Power Justin Hill
Georgia Power
Shannon Kahl, Illume Advising Shannon Kahl
Illume Advising

Track E

11:30 am – 12:00 pm

Getting Your Residential Customers Amped on Battery Storage for Load Management
Customers love batteries...but not necessarily for load management. Residential customers increasingly purchase batteries for backup power, in an effort to rely less on their utility. So how can utilities strengthen customer relationships and get grid benefits by enrolling customers with batteries in load management programs? E Source surveyed over 7,000 residential utility customers in North America on their perceptions and understanding of batteries. In this session, we’ll share customer insights that will help you engage with residential customers on battery storage, support the business case for your initiatives, and boost enrollment in these programs. We’ll answer questions like: How well do customers understand battery-related jargon? Why are customers interested in batteries? How much are they willing to pay for batteries, and what prevents them from purchasing storage systems? What resources do customers need to make decisions about batteries? How do battery initiatives influence customer perceptions of your utility?

Clare Valentine, E Source Clare Valentine
E Source

Track F

11:30 am – 12:00 pm

Introducing New Rates with Help from Dr Seuss
This panel opens with a tongue-in-cheek reading of an abbreviated adaptation of Dr Seuss' classic Green Eggs and Ham. ( e.g., “I DO NOT Like your new rate plan, I do not like it, Sam I am.”), which includes phrases raising the usual utility and customer concerns. As in the story, turns out customers can be taught to appreciate new rate plans. This panel is designed to get the participants laughing and learning. With that short introduction, this distinguished panel includes Ahmad Faruqui’s experience over decades of rate transformation consulting in the US and abroad, the detailed experience with a TOU/CPP rate at Tampa Electric, and a demonstration of the tools Tampa Electric and other utilities are using to help customers embrace, or at least not distain, new rate structures. 

Susan Gilbert, Apogee Interactive Susan Gilbert
Apogee Interactive
Ahmad Faruqui, The Brattle Group Ahmad Faruqui
The Brattle Group
  Joel Gilbert, Apogee Interactive Joel Gilbert
Apogee Interactive
12:00 – 1:30 pm | Lunch
Closing General Session
Olivia Patterson, Opinion Dynamics Co-Chair Olivia Patterson
Opinion Dynamics
Jenny Roehm, Schneider Electric Co-Chair Jenny Roehm
Schneider Electric
1:30 – 2:30 pm | Knocking Down Silos: iDSM to iDER
How can we put the 'I' in IDSM? Whether we call it iDSM or iDER, the most striking challenge to developing these programs is integration. In this session, we will discuss opportunities to overcome the silos associated with integration, and offer use cases that highlight best practices and lessons learned for integrated programs. Historically, utilities offered customer energy programs in silos such as energy efficiency, demand response, and solar photovoltaic. In recent years, there have been efforts to combine EE and DR programs, termed Integrated Demand Side Management, in order to increase cost-effectiveness, streamline program delivery, and simplify customer participation. The need for Integration has grown more pressing with the anticipated proliferation of new resources like energy storage and electric vehicles, increasingly coined Integrated Distributed Energy Resources. In this session, we will ask panelists to address how program practitioners can develop integrated approaches that take advantage of natural synergies using advances in technology and customer engagement, and mull over whether true integration is really possible. This practitioner’s perspective panel of industry experts will discuss the policy, program administration, vendor, and customer needs that reflect an integrated DSM / DER delivery system. Through this joint PLMA/AESP interactive session, we will highlight use cases, best practices, and lessons learned to meet grid and customer needs using Integrated approaches.
Brett Feldman Moderator Brett Feldman
2:30 – 2:40 pm | Welcome to Scottsdale
Bruce Brazis, Arizona Public Service Bruce Brazis
Arizona Public Service
Mark Gagen, Salt River Project Mark Gagen
Salt River Project
Tom Hines, Tierra Resource Consultants Tom Hines
Tierra Resource Consultants
2:40 – 2:45 pm | Closing Remarks
Paul Miles
PECO, an Exelon Company
2:45 – 3:15 pm | Ice Cream Social in Sponsor Lounge with Utility Load Management Exchange

Utility Load Management Exchange Fall 2019 Meeting

The Utility Load Management Exchange (formerly the Advanced Load Control Alliance) mission is to promote load control as a viable option for utility deployments in demand reduction, economic dispatch, and/or T&D reliability through a forum for utility staff members to share information on program design, marketing, vendor management, benefit-costs and technology deployments. Learn more at www.ulme.org

View the full Agenda for the ULME Fall 2019 Meeting
Tuesday, November 5, 2019
7:30 – 8:30 am ULME Pre-Meeting Breakfast at PLMA
Join us for a quick meet and greet before the conference gets underway.

Wednesday, November 6, 2019, 3:00 – 5:00 pm and
Thursday, November 7, 2019, 8:00 am – 4:00 pm
(Open to Utility Representatives Only, Registration Required)

Wednesday, November 6

3:00 – 5:00 pm

Utility Load Management Exchange Spring 2019 Meeting

6:00 – 8:00 pm

Utility Load Management Exchange Spring 2019 Meeting Networking Dinner

Thursday, November 7

8:00 am – 4:00 pm

Utility Load Management Exchange Spring 2019 Meeting (includes breakfast and lunch)