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ULME 2018 Fall Agenda

Fall 2018 Meeting

November 14-15, 2018
Austin, Texas
following 38th PLMA Conference


The Utility Load Management Exchange's (ULME's) mission is to promote load control as a viable option for utility deployments in demand reduction, economic dispatch, and/or T&D reliability through a forum for utility staff members to share information on program design, marketing, vendor management, benefit-costs and technology deployments.  If you have attended before you may visit the private site at ULME Home where resources and past presentations are available.  Sign in required.  If you aren't registered with ULME as a rep, contact [email protected] to request authorization.

Draft as of February 28, 2018

Tuesday, November 13, 2018 — Pre-Meeting Activity

7:00-8:00 am

Breakfast and Introductions (limited to folks registered for the PLMA Conference)

Grab your breakfast in the PLMA Sponsor lounge ahead of the crowds and follow the signs to a nearby room to gather for brief introductions.

8:00 am

Adjourn to PLMA Conference

Wednesday, November 14, 2018

2:30 - 3:00 pm

Ice Cream Social with PLMA

3:00 - 3:15 pm

ULME Steering Committee Chair and PLMA Chair

3:15 - 5:00 pm

DR Trends Around the Country
Facilitated by Brian Doyle, Xcel Energy

Round table where all utility reps share the latest initiatives that are either mandated or the current darlings of their leadership.

6:00 - 8:30 pm

Hosted Dinner 
Join us in continuing a long standing ULME tradition of sharing a hosted dinner together. Everyone should plan to attend. Dress is casual. This is an easy walk, less than two blocks from the Hyatt Regency Austin and on the way to the bridge that leads to downtown Austin.  Spouse or companion welcome to join (registration required).

ZaxZax Restaurant & Bar Logo
312 Barton Springs Road
Austin , TX 78704

Thursday, November 15, 2018

8:00 - 8:30 am


8:30 – 10:00 am

Standardizing the Way You Communicate with Your DR and DER Customers
Rolf Bienert, Managing and Technical Director, OpenADR AllianceOpenADR Alliance Logo

Cost is one of the key hurdles to overcome when implementing a new DR program or when controlling your DER solution. Learn how a standard can help you eliminate long trial periods and significantly reduce the cost to market. ULME reps will learn the basics of the OpenADR protocol and how to tailor OpenADR to different utility business models, engagement models, and regions, and you will learn about off-the-shelf interoperability for your DR and DER program.
Learning Objectives:
• How to start a DR program
• Basics of OpenADR
• Why it is important to harmonize DR programs

10:00 – 10:15 am


10:15 - 10:45 am

Solve My Problem 1: Central Hudson Seeking Feedback on Switch vs. Thermostat Performance and Accounting for Atypical Weather Conditions
Mark Sclafani, Central Hudson Gas and Electric

Central Hudson has a combination of thermostats and direct control unit (DCU) one-way paging switches. The first performance evaluation of the switches was conducted in 2018. Although they assumed switches would perform similarly to the thermostats in the program, the evaluation revealed that they were achieving 30% lower load reduction than the thermostats. Why? Thermostats were evaluated at runtime multiplied by AC load rating. The DCU’s were evaluated on a statistical sample of 190 participants with AMI meters. Are Central Hudson's measurements off base, or could switches actually perform this much lower? The 2018 resources also performed poorly as compared to years past. Part of the reason was a milder summer and lack of strong baseline days. The Central Hudson system is very "peaky" so high load days are infrequent in these mild summers. Central Hudson would like to know how others have accounted for this sort of weather variable in their calculations.

10:45 - 11:45 pm

Hot Topics 1!

Small group breakouts of hot topics identified during Tuesday introductions.

11:45 - 1:00 pm


1:00 - 1:15 pm

ULME Organizational Check-In
Steering Committee: Brian Doyle, Xcel Energy, with Wendy Brummer, Pacific Gas & Electric Company, and Paul Wassink, National Grid

  • Introductions: Shira Horowitz, Con Ed
  • Solve My Problem Dynamics discussion
1:15 - 1:30 pm

ULME Web Tour

Learn how to get the most out of your ULME relationships using the Resource Library and Archives, Discussion Groups, Connections, and Messaging.

1:30 - 1:45 pm

Word Cloud Exercise!
Paul Wassink, National Grid

What are the big issues for all of you?  This polling exercise will help visualize what is keeping your fellow ULME Reps awake at night, and what gets them up in the morning.  Be sure to bring your cell phone or laptop so you can contribute and see what springs up.

1:45 - 2:15 pm

Solve My Problem 2: Help New Hampshire Electric Cooperative Find a Path to Expand and Modernize
David Erickson, New Hampshire Electric Cooperative

NHEC has a legacy direct load control system that uses the Comverge/Itron LMS control software and the Scientific Atlanta switches. The majority of the switches are on water heaters, but some are also used to control various types of space heat (electro-thermal storage and electric baseboard). The system is obviously ageing, although it is mostly still working. NHEC has an inventory of spare switches, and conduct an inspection program. The current version of the LMS software (management) is running and stable on a Windows server. NHEC is exploring options for leveraging the existing technology, expanding, modernizing and redesigning the program and seeks peer input.

2:15 - 2:30 pm


2:30 - 3:45 pm

Hot Topics 2!

Small group breakouts of hot topics identified during Tuesday introductions or today's earlier discussions.

3:45 - 4:00 pm  Wrap-up Discussion; Feedback; Suggestions for next meeting

Friday, November 16, 2018


Travel Day


Registration for the ULME Fall Meeting is open to utility representatives only. A hosted dinner, lunch, and breakfast will be provided. You are responsible for your own travel and hotel expense. CLICK HERE to register. For those of you who are not with PLMA member organizations, you are invited to try it out so you can join us at breakfast on Tuesday, prior to the ULME meeting.


Hyatt Regency Austin

The meeting sessions will take place at:

Hyatt Regency Austin
208 Barton Springs Rd.
Austin, TX 78704

Enjoy the quiet comfort of this downtown Austin location. Recently renovated, the Hyatt Regency Austin is perfectly nestled on the shores of Lady Bird Lake with close access to 6th Street entertainment, the Austin Convention Center and South Congress for dining and shopping. 

Book A Room!

Lodging is not included with registration. Make sure all your attendees have time to book a room. PLMA's preferential rate of $249 a night at the Hyatt Regency Austin ends as soon as we fill the room block Register online at: The PLMA rate is good for three days before and three days after the event (until sold out).  If you receive a sold out message when trying to book, try a different set of dates, as the pre- and post-days may sell out earlier than the main conference.

Taxes, fees, and optional gratuities are not included in the preferential rate. PLMA never uses an attendee or exhibitor lodging provider. We provide you the ability to book directly, and cannot be responsible for promises made or broken by unaffiliated third parties. Visit the Frequently Asked Questions page for a Warning about Hotel Reservation Predators.

Getting Around

  • Austin-Bergstrom International Airport (AUS) is the closest airport.
  • Parking: On-site self parking is available at the Hyatt Regency Austin:  Self-parking is $26/night and overnight valet parking is $32/night.

Ground Transportation

Ride sharing is encouraged. Parking will be at a premium. Download the app for either Uber or Lyft to your smart phone, set up your account, and take a ride.

  • Uber. If you are new to Uber, use promo code nq39p and get your first ride free.
  • Lyft. Get a $20 credit for your first ride with code ED720815
  • Taxi transportation to and from Hyatt Regency Austin is approximately $20 - $27 for one passenger. Taxi transport to the Amtrak station is approximately $5 (1.5 miles).  Other ground transportation from the airport is available at


A hosted dinner, breakfast and lunch will be provided.


Visit the Frequently Asked Questions page or contact [email protected]

PLMA will be holding events Nov 12-14. CLICK HERE to learn more.

Questions? Contact [email protected] or call 707.771.6429