Resources Directory | PLMA The Voice of Load Management Professionals

Welcome to PLMA's Resource Directory. This robust directory features links to numerous white papers, webinar recordings, conference presentations and reports written, presented and published by the top thought leaders and experts in the energy industry. This dynamic resource is fully accessible to all PLMA members. Although some content requires members to be logged in prior to viewing. A limited amount of content is available to non-members and PLMA allies.

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ADD A RESOURCE

If you would like to submit an item to include on the Resource Directory, email it, along with a short description, to [email protected]. Items (if approved for inclusion) received by the 10th of the month will be included in the current month’s update. Items received after the 10th will be included in the next month’s update.


PLMA Resources Directory

38th PLMA Conference, Austin, Texas, Nov. 12-14, 2018

38th PLMA Conference, Austin, Texas, Nov. 12-14, 2018

Real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 200 demand response industry professionals attended from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers. Presentation slides and photo gallery are accessible to conference attendees as well as all other PLMA member organization staff.

Source: PLMA
Type: Conference Proceedings with Photo gallery

37th PLMA Conference, Coronado, Calif., April 16-18, 2018

37th PLMA Conference, Coronado, Calif., April 16-18, 2018

Real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 200 demand response industry professionals attended from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers. Presentation slides and photo gallery are accessible to conference attendees as well as all other PLMA member organization staff.

Source: PLMA
Type: Conference Proceedings with Photo gallery


FEATURED CONTENT

PLMA's Leadership in Sharing Load Management Expertise

Today’s energy industry finds organizations adapting to new profiles PLMAof production and consumption within an evolving delivery environment. Energy utilities, solution providers and trade allies seek to better understand load management challenges to identify practical paths to implementing proven solutions.  Collectively, PLMA’s 140+ member organizations share a common goal to realize the potential of tomorrow’s energy industry for the benefit of all stakeholders. The non-profit association provides a forum for practitioners to share dynamic load management expertise, including demand response (DR) and distributed energy resources (DER).

Source: PLMA
Type: Article 

15th PLMA Award-Winning Load Management Initiatives Compendium

Awards Compendium cover

This publication is a compendium of six transcripts of webcast interviews with the 15th PLMA Award winners for best demand response and other load management programs, initiatives and achievements from calendar year. The winners are: Program Pacesetters: ComEd's Peak Time Savings Program and Gulf Power's Energy Select Program; Thought Leaders: Austin Energy's Green Building Initiative and Jennifer Potter; and Technology Pioneers: Hawaiian Electric Company's Regulation Reserves Program and Nest's Solar Eclipse Rush Hour Rewards Program.

Source: PLMA; Edited by Awards and Thought Leadership Group
Type: Compendium 

Non-Wires Alternatives: Case Studies from Leading U.S. Projects

NWA Report cover

This publication coproduced by PLMA and SEPA with funding from E4TheFuture profiles 10 industry-leading NWA projects of different sizes and types across the U.S., detailing the critical insights and lessons learned each has provided for utilities and other project developers.Non-wires alternatives, or NWAs, represent one of the most exciting opportunities for the transformation of U.S. utility business models. NWA projects can use distributed energy resources—including energy efficiency, demand response, solar, storage and microgrids—as least-cost energy solutions. By using NWAs, some utilities are delaying or deferring the need for comparably more expensive infrastructure, such as transmission and distribution projects.

Source: E4TheFuture with PLMA and SEPA
Type: Report

2018 Utility Demand Response Snapshot

While the energy industry seems focused on energy storage as a critical solution to many of the challenges of integrating renewables on the grid, a new industry report documents the growth of demand response (DR) as an increasingly valuable and flexible resource.

Based on data gathered directly from 155 utilities across the country, the 2018 Utility Demand Response Market Snapshot finds that, in 2017, an increasingly broad range of DR programs dispatched 10.7 gigawatts (GW) of energy savings to the grid. Total enrolled capacity -- that is, how much saved power was potentially available -- was 18.3 GW.

Source: SEPA with PLMA and Navigant Research
Type: Report

PLMA Practitioner Perspectives™ Compendium Considers Future of “Bring Your Own Thermostat” Programs

BYOT Compendium cover

This thought leadership publication is a compendium of eight energy utility, manufacturer, and solution provider viewpoints. “Bring Your Own Thermostat or BYOT programs are changing the face of energy utility load management and the way customers interact with their utilities,” says PLMA Chair Michael Brown of NV Energy. The compendium’s contributing authors were selected in an open call for submissions. Article drafts were reviewed by a team of mentors that included the PLMA Thermostat Interest Group co-chairs prior to publication.  The compendium details a consensus among the contributing practitioners that BYOT programs will remain a part of utility load management programs, but varying opinions on whether BYOT will replace or augment traditional direct install demand response program models; the relevance of new market segments as they relate to BYOT; and approaches to enhancing the value BYOT brings to demand response programs. 

Source: PLMA; Edited by Thermostat Interest Group
Type: Compendium 

Evolution of Demand Response in the United States Electricity Industry

DR Evolution

As PLMA refined and coordinated materials for the Demand Response Training Series, Michael Brown, NV Energy, together with the PLMA Education Committee and PLMA Training Partners realized there was not a singular, agreed upon definition of Demand Response and the stages of its evolution (DR 1.0, 2.0, and 3.0) to help new and transitioning professionals, regulators, and lawmakers understand the growth and trends of the industry, so they set out to develop a harmonized, consistent definition, followed by a public comment period.  This definition is used across the three demand response training courses produced by PLMA

Source: PLMA; Edited by Education Committee and PLMA Training Partners
Type: White Paper with Web Recording

The Hidden Battery: Opportunities in Electric Water Heating

HiddenBattery

This research examines the economic and grid benefits of controlling three different types of water heaters (80-gallon electric resistance, 50-gallon electric resistance, and heat pump water heaters) for peak shaving, thermal storage, and real-time fast response to supply fluctuations. Researchers modeled these program designs using 2014 data from the PJM and MISO markets. The researchers also modeled these programs using projected prices and energy resources in MISO in 2028 to determine the economic and environmental potential of electric water heaters to provide energy services to the grid in the future. 

Source: The Brattle Group; co-funded by PLMA, NRECA, and NRDC
Type: Report with Web Recording

January 2018

Award-Winning Demand Response Initiatives

Award Winning DR

Join us for an online repeat of last week's mega session at Distributech. Gain insight from the winners of the 14th PLMA awards, which recognized the best demand response programs, initiatives and achievements from calendar year 2016. Winners included:
– Program Pacesetters: AEP Indiana Michigan Power Company's Demand Response Service Emergency Program; Central Hudson Gas & Electric's Peak Perks Program; City of New York's Municipal Demand Response Program; Portland General Electric and AutoGrid for Pricing and Peak Time Rebate Program; and Target Corp.'s Demand Side Energy Program.
– Thought Leaders: KCP&L and Nest for KCP&L Thermostat Program; Alectra Utilities, Advantage Power Pricing; and Brett Feldman, Navigant

Source: PLMA DR Dialogue recording featuring: Richard Philip, Duke Energy; Neetika Sathe, Alectra Utilities; Brett Feldman, Navigant, and  Dain Nestel, CLEAResult 
Type: Web recording

 

2017 PLMA Member Resources Directory


November 2017

36th PLMA Conference, Cambridge, Massachusetts, November 13-15, 2017

Real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 200 demand response industry professionals attended from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers. Presentation slides and photo gallery are accessible to conference attendees as well as all other PLMA member organization staff.

Source: PLMA
Type: Conference Proceedings with Photo gallery

October 2017

Alectra Utilities’ Advantage Power Pricing

Leading Edge DR

Learn about Alectra Utilities’ Advantage Power Pricing (APP) initiative. In partnership with Energate Inc., and funding from the Independent Electricity System Operator (IESO), Alectra Utilities’ APP initiative has been a risk-free, technology-enabled dynamic pricing program designed to provide residential customers with significant savings. APP offers customers a low price of 5.9¢/kWh of electricity for off-peak periods and a variable price during the on-peak period (weekdays, 3 p.m. – 9 p.m.), while equipping them with the tools required to better manage their energy use. The program gave participants the opportunity to save up to $300 a year by paying a very low price for electricity during 82% of the week.

Source: PLMA DR Dialogue featuring Daniel Carr, Alectra Energy Solutions and Paul Miles, PECO, an Exelon Company, and PLMA Awards Co-chair
Type: Web recording

Sneak Peek of “Evolution of Demand Response” Training

Leading Edge DR

Learn how Demand Response initiatives are evolving from one-way load control switches to interact with an emerging future with distributed energy resources for peak load management and much more. This Dialogue expands on a PLMA white paper and offers a "sneek peek" at what is being presented in a series of training courses this fall in Portland, San Francisco, and Cambridge.

Topics Include:

  • Articulating a common, descriptive language for describing the evolution of demand response as seen through the eyes of industry leaders, and
  • A review of how demand response programs perform relative to energy efficiency, thermal/battery storage, and renewable energy initiatives.

Source: PLMA DR Dialogue featuring Mark Martinez, Southern California Edison and PLMA Education Planning Group Co-chair, Christine Riker, Energy Solutions and PLMA Education Planning Co-chair and Wendy Brummer, Pacific Gas and Electric Company and Utility Load Management Exchange Steering Committee Chair
Type: Web recording and white paper


September 2017

Demand Response Advanced Controls Framework and Assessment of Enabling Technology Costs

Leading Edge DR

The Demand Response Advanced Controls Framework and Assessment of Enabling Technology Costs research describes a variety of DR opportunities and the various bulk power system services they can provide. The bulk power system services are mapped to a generalized taxonomy of DR “service types”, which allows us to discuss DR opportunities and bulk power system services in fewer yet broader categories that share similar technological requirements which mainly drive DR enablement costs. The research presents a framework for the costs to automate DR and provides descriptions of the various elements that drive enablement costs. The report introduces the various DR enabling technologies and end-uses, identifies the various services that each can provide to the grid and provides the cost assessment for each enabling technology.

Source: Berkeley Lab
Type: White paper

PJM Interconnection’s Demand Response Strategy

Leading Edge DR

Learn about a paper PJM published in July 2017 at CLICK HERE that details the independent system operator's Demand Response Strategy plans for:

  • Short-Term Goals: Transition to Capacity Performance and Annual Capability through Aggregation
  • Medium-Term Focus: Ensure DR Capabilities Align with Commitments
  • Long-Term Direction: Explore Opportunities to Move DR in the Energy Market to the Demand Side

Source: PLMA DR Dialogue featuring Pete Langbein, PJM Interconnection and Richard Philip, Duke Energy and PLMA Chair
Type: Web recording

Hot Topics and Emerging Issues

Leading Edge DR

Learn why Brett Feldman was recognized as a thought leader in the 14th PLMA Award Program. This conversation will cover hot topics that are currently being discussed in the industry and are on the horizon. It will also reveal preliminary results from SEPA’s recent utility DR survey on residential and Commercial and industrial DR program participation and trends.

Source: PLMA DR Dialogue featuring Brett Feldman, Navigant Research and PLMA Planning Group Co-Chair and Paul Miles, PECO and PLMA Awards Co-Chair
Type: Web recording


August 2017

KCP&L Thermostat Program

Leading Edge DR

Learn how KPC&L is continuing its pioneering nature with a customer centric approach to revamping its 70 MW DLC Thermostat Program. Driven by the mantra of being a “Trusted Energy Partner” to its’ customers, KCP&L has partnered with Nest Labs and CLEAResult, two companies that share KCP&L’s philosophy on customer experience, to transition an initial 35,000 participants from legacy 1-way technology to 2-way verifiable Nest Learning Thermostats within its Missouri territory. The program, which is also open to new customers, kicked off in April 2016 with the objective of leveraging the intuitive design and ease of installation of the Nest Thermostat to offer customers “Do It Yourself”.

Source: PLMA DR Dialogue featuring Elena Hill, KCPL, Jamie Staples, Nest Labs, Barry Ledford, CLEAResult, and Nicholas Corsetti, National Grid and PLMA Awards Co-Chair
Type: Web recording

Target Corporation's Demand Side Energy Program

Leading Edge DR

Target Corporation’s Demand Management Program, led by David Johnson, has influenced how it operates its stores, leveraging new and existing technology and control strategies to deliver energy savings through peak demand reduction and participation in Demand Response programs. Target’s Peak Load Management program has grown from a pilot at 43 locations to a program impacting over 700 stores since 2013. In addition, Target has grown its Demand Response program to over 800 locations enrolled throughout the U.S. delivering 800,000 kWh of energy reduction in 2016 and over 70mW of capacity.

Source: PLMA DR Dialogue featuring David Johnson, Target and Dain Nestel, CLEAResult
Type: Web recording

Portland General Electric’s Pricing and Behavioral Demand Response Program

Leading Edge DR

As part of their smart grid strategy, Portland General Electric (PGE) is leveraging the AutoGrid Flex SaaS technology platform to deploy and evaluate the relative effectiveness of 12 pilot programs. These programs are engaging more than 10,000 residential customers with behavioral demand response opportunities and/or dynamic rates. Assisted by CLEAResult, PGE is using the project to determine which programs and pricing structures are most effective at engaging customers and delivering reliable load sheds. During the summer and winter of 2016, PGE deployed 14 DR events that achieved an average of 1.1 MW of load shed per event across all 12 programs.

Source: PLMA DR Dialogue featuring Josh Keeling, Portland General Electric, Jeffrey Norman, AutoGrid Systems, and Paul Miles, PECO
Type: Web recording


July 2017

PJM Interconnection's Demand Response Strategy

Leading Edge DR

This paper reviews the independent system operator's plans for:

  • Short-Term Goals: Transition to Capacity Performance and Annual Capability through Aggregation
  • Medium-Term Focus: Ensure DR Capabilities Align with Commitments
  • Long-Term Direction: Explore Opportunities to Move DR in the Energy Market to the Demand Side

Source: PJM Interconnection
Type: White paper

EPRI 2016 End-Use Energy Efficiency and Demand Response

Leading Edge DR

EPRI summary of deliverables for this program focused on the assessment, testing, demonstration, deployment, and technology transfer of energy efficient and demand-responsive end-use technologies to accelerate their adoption into utility programs, influence the progress of codes and standards, and ultimately lead to market transformation. The program also develops analytical frameworks essential to utility application of energy efficiency and demand response in order to enable the Integrated Power System, with particular focus on end-use load research and data analytics.

Source: EPRI
Type: Report

Natural Gas Demand Response at SoCalGas®

Leading Edge DR

Many in the energy sector are familiar with electric demand response (DR), but this past winter, Southern California Gas Company (SoCalGas®) introduced an innovative new type of DR program… with natural gas and ecobee smart thermostats. In this webcast, you’ll learn how SoCalGas engaged with ecobee and EnergyHub and how the utility was able to launch the program within a relatively short timeframe. This discussion will be ideal for utility professionals who are interested in learning more about the new frontier of natural gas DR and the fundamental tenets of DR direct control program design, marketing and execution.

Source: PLMA DR Dialogue featuring Nancy Carrell Lawrence SoCalGas, Michelle Cook SoCalGas, Tyler Rogers, EnergyHub, Peter Black, ecobee
Type: Web recording and white paper

Insights from Leading-Edge Demand Response Research

Leading Edge DR

Demand Response practitioners need to stay up to date on trends, markets, consumer positions, and how the industry is shifting. This roundtable discussion explores findings from the research side, including results from:

  • E Source and PLMA 2016 Direct Load Control Benchmarking Study
  • Smart Electric Power Alliance The State of Demand Response—2016
  • Smart Grid Consumer Collaborative Consumer Interest in Demand Response

This conversation is a "replay" of the opening panel presentation from the 35th PLMA Conference in Nashville. span>

Source: PLMA DR Dialogue featuring Tim Stout, E Source, Brenda Chew, Smart Electric Power Alliance, Patty Durand, Smart Grid Consumer Collaborative, Richard Philip, Duke Energy and PLMA Chair
Type: Web recording and white paper


June 2017

Demand Response (DR) Dialogue: Central Hudson Gas & Electric’s Peak Perks Program

Electric Energy T&D

Learn why Central Hudson Gas & Electric’s Peak Perks Program was recognized as a Program Pacesetter in the 14th PLMA Awards. In response to New York’s Reforming the Energy Vision (REV) initiative, Central Hudson is coordinating a demand response program into its electric transmission and distribution planning to offset anticipated peak load growth in three distinct zones. The program targets all customer classes with offerings that include residential direct load control equipment using two-way communicating Wi-Fi thermostats and load control switches, a customer engagement portal, as well as customized curtailment agreements for Commercial & Industrial customers.

Source: PLMA DR Dialogue featuring Mark Sclafani, Central Hudson Gas and Electric and Nicholas Corsetti, National Grid and PLMA Awards Co-Chair
Type: Web recording

Demand Response (DR) Dialogue: City of New York’s DR Program

Electric Energy T&D

Learn why City of New York's Municipal Demand Response Program was recognized as a Program Pacesetter in the 14th PLMA Awards. The City’s program encompasses over 340 facilities across 20 city agencies and organizations. For summer 2016 period, the program reduced over 58 MW, which was over 10% of the engaged locations' load, which comprised 40% of the City's municipal peak load. Recent achievements include consistent 100% portfolio performance and over $9.5M in summer 2016 revenue.

Source: PLMA DR Dialogue featuring Susan Cohen, Sergey Shabalin and Leonid Zolotarev, City of New York’s Department of Citywide Administrative Services and Dain Nestel, CLEAResult and PLMA Awards Co-Chair
Type: Web recording

Distributed Energy Resources (DER) Integration Discussion: Syntax and Topics

Electric Energy T&D

Features a brief exploration by Rich Barone of Hawaiian Electric of the syntax currently in use regarding DER. The conversation also includes a brief solar-plus-storage case study recently featured in a Utility Dive article about a Rocky Mountain Institute study titled "Is grid defection still a threat to the utility business model?"

Source: PLMA DER Dialogue featuring Rich Barone, Hawaiian Electric, John Powers, Extensible Energy and DER Integration Group Co-Chair, Kristina (Stina) Brock, Sunverge and Vikram Singh, Alectra Energy Solutions
Type: Web recording

Evolution of Demand Response in the United States Electricity Industry

Electric Energy T&D

Describes a harmonized and consistent definition of Demand Response and the stages of its evolution (DR 1.0, 2.0, and 3.0) in an effort to help new and transitioning professionals, regulators, and lawmakers understand the growth and trends of the industry. This topic was presented in a Demand Response Dialogue that included Michael Brown, NV Energy; Scott Coe; Ross Malme, Skipping Stone; and Stuart Schare, Navigant. The discussion continued at the 34th PLMA Conference with a panel presentation Defining the Evolution of Demand Response: From 1.0 to 3.0 and Beyond.

Source: PLMA Contributors: Michael Brown, NV Energy, Scott Coe, GridOptimize, Ross Malme, Skipping Stone, Stuart Schare, Navigant, Greg Wikler, Navigant, Ray Pustinger, AESC, Robin Maslowski, Navigant, and Dennis Quinn, Joule Smart Solutions
Type: White Paper

Demand Response Acronyms & Glossary

Electric Energy T&D

Glossary, acronyms and additional resources from PLMA’s Demand Response Training Series.

Source: PLMA
Type: Training Course Resource (Glossary)

Power Trends: New York’s Evolving Electric Grid 2017

Electric Energy T&D

Provides detailed information on the status of the power grid in New York today, the changes to our power system that we have seen and expect to see in coming years, and insights into how emerging trends affect how the grid is operated, how resources perform in the NYISO’s wholesale markets, and how we plan for the future of the power grid in New York.

Source: New York Independent System Operator (NYISO)
Type: Report

Green Ovations – The Killer App for Renewable Generation

Electric Energy T&D

At the PMLA Spring Meeting in Nashville in April 2017, several industry experts pointed out the days of DR as a standalone application are over. DR is now viewed as an integral part of “edge of the grid” distributed energy resources (DER) such as rooftop solar panels, behind the meter energy storage, electric vehicle charging stations and microgrids. In fact, DR will now complement and compete against other DERs in various wholesale markets. Read the article to learn more .

Source: EET&D Magazine
Type: Article


May 2017

AEP Indiana Michigan Power's DR Service Emergency Program

Indiana Mich Power

Learn why AEP Indiana Michigan Power’s Demand Response Service Emergency Program was recognized as a Program Pacesetter in the 14th PLMA Awards. This utility’s innovative approach sets a new bar for commercial and industrial customer peak load management programs in the Midwest. The program offers a peak load reduction program for over 110 commercial and industrial customer site that provide just over 55 MW of peak load curtailment to the utility. Customers participating in the program can earn a curtailment credit or payment. There are three reasons for the success of this program.

  • First, the customer performance obligations are fair and simple--they follow the requirements developed by PJM.
  • Second, the opportunity for aggregators to work with all customers that sign-up for the rider to create a "virtual power plant" makes the program much more accessible for many participants.
  • Finally, the utility’s ongoing efforts to work with customers and aggregators to make the program work for everyone involved is the key piece in all of this.

Source: PLMA DR Dialogue featuring Scott Shudick, Indiana Michigan Power; Michael Weinstein, American Electric Power; and Dain Nestel, CLEAResult
Type: Web recording


April 2017

DR Practitioner Implications in Utility Dive's State of the Electric Utility Report

Utility Dive

New research into the attitudes of utility professionals shows the U.S. power sector is set to continue its transition to a cleaner, more distributed energy system with greater emphasis on efficiency. That's according to Utility Dive's fourth annual State of the Electric Utility report, a survey of more than 600 electric utility professionals. Three-quarters of respondents, for instance, indicated they expect either significant or moderate growth in demand-side management at their utilities in the coming years. View the Utility Dive report at CLICK HERE and listen to this conversation for a closer look at the survey's results and implications for demand response practitioners.

Source: PLMA DR Dialogue featuring Gavin Bade, Utility Dive, and Michael Brown, Berkshire Hathaway NV Energy
Type: Web recording

35th PLMA Conference, Nashville, Tennessee

Real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 200 demand response industry professionals attended from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers. Presentation slides and photo gallery are accessible to conference attendees as well as all other PLMA member organization staff.

Source: PLMA
Type: Conference Proceedings with Photo gallery

Explicit Demand Response In Europe—Mapping the Markets 2017

SEDC Report

This report maps the progress of Member States in enabling “explicit” Demand Response, reviewing the regulatory structures of 18 countries: 16 EU Member States, plus Norway and Switzerland. The research indicates that interest in enabling Demand Response continues to increase with notable progress achieved in several Member States. However, significant barriers remain in the majority of EU countries. These concern the market opening to Demand Response, access for service providers such as independent Demand Response Aggregators, product definitions as well as verification, payments and penalties for Demand Response services.

Source: Smart Energy Demand Coalition
Type: Report


March 2017

Journey to Understanding the Customer Experience

Journey

Discussion that delves into the process of customer journey mapping to improve participation in automated demand response programs, and how behavioral demand response can be used improve program results and satisfaction. Learn how NV Energy used a two-day customer journey mapping workshop to create a more consistent experience for SMB ADR customers and hear about about how it produced a comprehensive touchpoint plan for this customer group.

Source: PLMA Women in Demand Management & Customer Engagement Joint Group Discussion featuring Michelle Lindsay, Berkshire Hathaway, NV Energy; Lenore Zeuthen, Zeuthen Management Solutions; and Sharyn Barata, Opinion Dynamics; moderated by Meridith Nierenberg, Orange and Rockland and Robin Maslowski, Navigant
Type: Web recording


February 2017

FERC Demand Response and Advanced Metering Assessment Study

FERC Study

This report is the FERC staff’s eleventh annual report on demand response and advanced metering required by the Energy Policy Act of 2005. It is based on publicly-available information and discussions with market participants and industry experts. Based on the information reviewed, it appears that:

  • Deployment of advanced meters continues to increase throughout the country, and advanced meters are the predominant metering technology installed and operational throughout the United States;
  • In the organized wholesale markets, the contribution of potential peak reduction to meeting peak demand increased to 6.6 percent in 2015 from 6.2 percent in 2014;
  • The North American Electric Reliability Corporation (NERC) has developed and approved four new metrics for assessing demand response, and intends to continue its efforts to improve demand response data collection to provide information on how demand response contributes to reliability;
  • The North American Energy Standards Board (NAESB) developed and ratified voluntary business standards that facilitate the ability of advanced meters and other utility and third-party grid devices to communicate directly with each other and exchange information; and
  • On January 25, 2016, the U.S. Supreme Court issued its decision in FERC v. Electric Power Supply Association, upholding the Commission’s authority under the Federal Power Act to adopt Order No. 7455.

Source: PLMA DR Dialogue featuring Michael Lee and David Kathan, FERC; and Richard Philip, Duke Energy
Type: Web recording


January 2017

KCPL Thermostat Program Case Study

KCPL Study

The KCP&L Thermostat Program, developed in partnership with CLEAResult, is designed to replace 23,000 legacy thermostats with Nest Learning Thermostats over a three-year program cycle. This partnership enabled KCP&L to offer state-of-the-art Nest Learning Thermostats to their customers at no cost, with an additional $25 annual incentive. Key Takeaways are:

  • Nothing Beats Customer Satisfaction. Customer testimonials on social media are the best way to market a program
  • Never Stop Innovating. By consistently providing their customers with new and innovative offerings, KCP&L remains contemporary
  • The Back-End Matters. The software employed to manage inventory and field staff needs to ensure a seamless, easy and accurate end-to-end customer journey

Source: CLEAResult
Type: Case Study

California DR Potential Study

Calif. Potential

On November 14, 2016, Draft Phase II report of the 2015 Demand Response Potential Study, provided by the Lawrence Berkeley National Laboratory, was published by the California Public Utilities Commission. The report provides draft findings for two existing DR products (shape and shed) and two products designed to meet future grid needs (shift and shimmy). The report provides levelized cost supply and demand curves for these products for 2020 and 2025. View the report at CLICK HERE .

Source: PLMA DR Dialogue featuring Mark Martinez, Southern California Edison; Neda Oreizy, Pacific Gas & Electric; and Jennifer Potter, Lawrence Berkeley National Laboratory
Type: Web recording

Demand Response Management Systems: Current Implementations, Future Trends

DR Mgmt Systems

Demand Response Management Systems (DRMS) have been in development for several years now, but there are still only a handful of deployments to date. However, there has recently been an uptick in activity from across the spectrum of utility types ranging from municipal utilities to cooperatives to investor-owned utilities. There are a number of drivers such as system reliability, renewable integration, customer engagement, and regulatory mandates that are leading to increased interest in DRMS. However, there is really no standard definition of what a DRMS should offer at this point and different vendors offer varying system capabilities. Navigant recently published the first full-scale research report focused on DRMS in Q3 2016 and will moderate a discussion on utility implementations of DRMS highlighting best practices and lessons learned.

Source: PLMA DR Dialogue featuring Diana Breziner, PECO; Sarah Chatterjee, NV Energy; and Brett Feldman, Navigant
Type: Web recording

 

36th PLMA Conference Resource Materials

Nov. 13-15, 2017 in Cambridge, Mass.

36th PLMA Conference in Cambridge, Mass.

Bookmark this page to easily return for presentation downloads, extra materials shared from the conference, links to photo archive and professional portraits, and updated information.

Presentation Archive for 36th PLMA Conference

Presentations are available below for the 36th PLMA Conference, as they appeared on the agenda. Click on the presenter name or session name in bold red. Please note some sessions were round table discussions without slides, and a few presenters did not have slides for their sessions.

PLMA Photo Library

Conference photographs were taken throughout the week and may be accessed in the PLMA Master Gallery.

  1. Go to: http://clients.dkeithpictures.com/plmaattendee
  2. Enter password: PLMAphoto (this password is case-sensitive)
  3. Select PLMA gallery Cambridge, 36th PLMA
  4. Click on the photo type you want to view
  5. To save favorites or download click "Select Photos"
    • Favorites: hover over the photo, and click the "heart" in the upper left corner to mark your favorites.
    • Download: hover over the photo and Click the "dot" in the bottom left corner (a checkmark will appear). After selecting the photos to download, scroll to the top and and click on "Download", then follow your browser directions.
    • If it is your first time accessing photos, you will be asked to enter a name and email address.
    • PLEASE BE COURTEOUS: Ask permission before downloading or using any photo other than your own.

You can use your photo to benefit the energy efficiency industry! Learn how you can participate in the Faces of EE initiative at this link and fill out the simple form at this link.

In the PLMA photo gallery, you may access and download the following types of photographs:

  • Speakers and Presenters
  • Special Interest Groups Workshops
  • Meet and Greets
  • Vendors
  • Professional Portraits (black & white and color options are both available)

Archived Presentations (click on Speaker or Session name in red)

36th PLMA Conference

Nov. 13-15, 2017
Cambridge, Mass.

Gain real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 300 demand response industry professionals attended from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers.

Wi-fi hosted by Itron
Electric Power Alley hosted by CLEAResult

Monday, November 13, 2017
Optional Concurrent Pre-Conference Events (registration required)
PLMA Demand Response Training Course
Evolution of Demand Response: Fundamentals and Path Forward
9:30 am - 4:00 pm Eastern

This one-day course explains how today’s demand response initiatives are evolving to interact with an emerging future with distributed energy resources for peak load management and much more. The course content expands on the Evolution of Demand Response whitepaper.

Chairs Mark Martinez, Southern California Edison, and Christine Riker, Energy Solutions

Learn more about the DR Training Series
See the Agenda and register CLICK HERE
PLMA Interest Group Meetings
8:00 am

Shared Interest Group Breakfast

 

Behind-the-Meter Storage Meeting

Women in Demand Management Meeting

 

The Expanding Role of BTMS and DER Integration

Chairs Gary Connett, Great River Energy, and Steve Koep, Vaughn Thermal Corp.

9:00 am

BTMS and DER Integration Interest Groups: It’s Merger Time! Beneficial Electrification Interest Group: The Right Time?

Keith Dennis, NRECA; Gary Connett, Great River Energy; Steve Koep, Vaughn Thermal Corp.; Rich Barone, Hawaiian Electric Co.; John Powers, Extensible Energy

10:00 am

The Grid-Enabled Product Category Comes to Fruition! Every Electric Water Heater Should Be Grid-Connected!

Moderator Steve Koep, Vaughn, Co-Chair PLMA Behind-the-Meter Storage (BTMS) Interest Group; Co-Chair The Community Storage Initiative

10:50 am

Morning Wrap Up! Next Steps?

 

Chairs Melissa Knous, Duke Energy, and Erika Diamond, EnergyHub
Join your Interest Group Co-Chairs and a panel of experts as we delve into the unique career paths of our members, get updates on Women in DM activities and plan for the year ahead.

9:00 am

Industry and Career Deep Dive

Sarah McAuley, Enernoc, and Ruth Kiselewich, ICF
Sarah with other seasoned professionals will discuss their career paths and how they came to their current professional positions, where they see the industry going, and the opportunities they see for both companies and employees, followed by a question and answer session. This session is not for women only, but anyone interested in advancing their career in energy management.

10:00 am

Mentorship Program Update

Learn about the progress of the Women in DM Mentoring Program, and meet some of the mentors and mentees selected for the pilot.

10:30 am

Yearly Planning Session

We want to hear from you! Come with any thoughts, feedback and/or ideas for how we can shape Women in DM for the future.

Learn more about the Women in DM interest group

11:00 am

Shared Interest Group Lunch

 

DER Integration Meeting

Customer Engagement Meeting

 

Chairs Rich Barone, Hawaiian Electric Company, and John Powers, Extensible Energy
The DER Integration Interest Group addresses key economic, engineering, and customer program design aspects of Distributed Energy Resource Integration, including:

  • Valuation of load management resources in “firming” non-dispatchable renewable resources
  • Program design and re-design issues for adapting DR programs from peak-shaving to DER integration programs
  • Technology needs assessments for DER applications

The DER Integration Interest Group intends to draw upon the experience of multiple utilities with high or increasing renewables penetration as well as from organizations moving into DR from solar and wind markets.

12 noon

Session Introduction

John Powers, Extensible Energy
This intro session will also summarize the rationale for the merger of the Behind-the-Meter Storage interest group with the DER Integration interest group.

12:05 pm

Dispatches: Stories from the Grid’s Edge

Moderator Rich Barone, Hawaiian Electric Co.
Market-leading DER luminaries discuss the real-world opportunities and challenges in aggregating fleets of distributed resources. Topics will include:

  • Fundamental capabilities of distributed storage
  • Business models
  • Technical challenges
  • Market and regulatory conditions
  • Customer engagement
  • Current Utility DER Programs/opportunities

Panelists: Dave Hebert, Demand Energy; Mark Triplett, Green Charge Networks; Audrey Lee, Sunrun; John Bellacicco, Stem

12:55 pm

Valuing Solar Plus Storage Options — Lessons from the Community Solar Value Project

John Powers, Extensible Energy
The Community Solar Value Project (CSVP), co-funded by the DOE SunShot Initiative, is a pioneering DER Integration project featuring participation by ten Western utilities. Over the past three years, the CSVP Team has worked with thought leaders in utilities, NREL, the DOE, and leading consulting firms to develop tools and techniques for advancing "solar-plus" options through the real-world laboratory of community solar projects. This presentation will summarize the key lessons for program designers learned from the CSVP in the key areas of estimating the value of combined solar-plus-DR-plus-storage options (the "solar triple play"), and translating that value into viable program pricing for customers. This presentation includes three scenarios from the Western US (Northern California, Rocky Mountain, Desert Southwest), drawing information from the multiple utilities participating in the CSVP. Pricing approaches from IOUs, Coops, and Municipal utilities will be discussed.

1:20 pm

Puget Sound Energy Case Study

Greg Wikler, Navigant
Puget Sound Energy (PSE) conducted a DR potential assessment for its service territory to estimate how much DR was available to help address forecasted winter peak capacity shortfalls. The study was part of a broader DER potential study which included energy efficiency, customer sited generation, and storage. The DR potential assessment followed a detailed bottom-up methodology for market segmentation and characterization of end-use loads to estimate DR potential. In addition to winter peak load reduction, the study also estimated summer DR potential. The study further differentiated DR potential by event duration. PSE's customers were segmented by class (following PSE's rate codes), building type and end-uses. The study considered four customer classes (residential, small C&I, medium C&I, large C&I, extra-large C&I), ten building types (grocery, hospital, hotel, office, etc.), and eight end-uses (central furnaces, heat pumps, water heating, process, etc.) for potential characterization. Four different DR program types were characterized — Direct Load Control (DLC), C&I Curtailment (with firm capacity reduction commitment), Economic DR (voluntary energy reduction only), and Dynamic Pricing. The results from the study indicate 4 percent winter peak load reduction potential from a DR program portfolio. Space heating and electric water heating DLC have highest load reduction potential, followed by C&I Curtailment and Dynamic Pricing. Among the different commercial building types, office and retail have substantial share in the total potential. Study results establish Dynamic Pricing as the least cost option with significant share in total potential. Among the non-pricing options, Economic DR has lowest cost with relatively small share in the potential, followed by DLC and C&I Curtailment. PSE is in the process of incorporating the potential results into the Company's Integrated Resource Plan (IRP).

1:45 pm

BTMS and DER Integration: Future Topics and Targets for the Merged Interest Group

Moderated by: Gary Connett, Steve Koep, Rich Barone, John Powers

Learn more about the DER Integration interest group

Five Top Trends in Utility Customer Engagement

Chairs Meridith Nierenberg, Orange and Rockland Utilities; Andrea Simmonsen, Idaho Power Company, and Sharyn Barata, Opinion Dynamics
Join your Interest Group Co-Chairs and a panel of experts as we dive into the top five customer engagement trends in our industry today.

12 noon

Customer Engagement Interest Group Welcome by Co-Chairs

Andrea Simmonsen, Idaho Power, Meridith Nierenberg, Orange & Rockland Utilities, and Sharyn Barata, Opinion Dynamics

12:05 pm

Expert Panel: Top Five Trends for Utility Customer Engagement

Moderator Krysti Shallenberger, Utility Dive
Krysti Shallenberger, of Utility Dive will moderate a panel discussing the "5 Trends to Watch in Utility Customer Engagement". This article was published earlier this year. From smart thermostats to energy marketplaces, these are the trends shaping consumer engagement in the energy industry. Expert panelists will discuss the top five trends for utility customer engagement.

• Partnerships
• Knowing the Customer
• Connected Devices
• Big Data, and the
• Energy Marketplace

The panelists will speak for 45 minutes, followed by a 15 minute open discussion with all attendees.

Panelists: Chris Ashley, Energy Hub; Judd Moritz, Simple Energy; Patty Durand, Smart Energy Consumer Collaborative; Lee Hamilton, Xcel Energy

1:05 pm

Breakout Sessions

Dive deeper into the trends you are most interested in during breakout sessions. In these interactive sessions, you will have the opportunity to participate in a small group discussion related to key trends in customer engagement. The breakout sessions will meet for 30 minutes, followed by a 15 minutes report out to share key takeaways. The following small group discussions will be facilitated:

  • Best Practices for Engaging Customers through Energy Marketplaces Judd Moritz of Simple Energy will help facilitate the discussion.
  • Enhancing the Customer Journey Patty Durand of Smart Energy Consumer Collaborative will help facilitate the discussion.
  • How to Measure the Success of your Customer Engagement Strategies an Opinion Dynamics representative will help facilitate the discussion.
1:50 pm

Wrap up and Introduction to 36th PLMA Conference

Presented by Customer Engagement Co-Chairs, Andrea, Meridith and Sharyn

Learn more about the Customer Engagement interest group

2:00 pm

Refreshment Break

 

Retail Pricing Roundtable

Thermostat Meeting

2:30 pm

Chairs Clay Engel, Consumers Energy, and Evan Pittman, Itron
Join the Retail Pricing Interest Group for an open discussion featuring practitioners from utilities, consultancies, and technology providers who are in the midst of deploying time-varying pricing programs for electric customers. In the face of growing DER proliferation and pressure to make efficient use of capital assets, many utilities are turning to innovative tariff designs to ensure adequate cost recovery and to incentivize efficient consumption and production decisions behind the meter. Don’t miss the opportunity to learn from your peers’ successes and challenges in this burgeoning area of interest.

Customer Motivators: Demonstrating the Value of Smart Meters with Peak Time Rewards

Julia Lundin, Oracle
In this session, you will learn how National Grid is: Demonstrating the value of their smart meter rollout while simultaneously increasing customer satisfaction and engagement, providing monetary incentives to customers without altering their billing system, and empowering customers with tools and information to manage their own energy usage.

Retail Pricing Reform: What’s the Hold Up and How Can We Move It Forward?

Sanem Sergici, The Brattle Group
In this session, Sanem will cover:
• A brief history of the tariff reform starting with the early TOU pilots in the late 70s, extending to pilots and programs with smart homes and transactive energy.
• Despite the long history of the innovative pricing, progress is happening at a snail’s pace. What are the barriers to the tariff reform?
• Ways to address some of these barriers and moving ahead with the tariff reform.

Learn more about the Retail Pricing interest group

Chairs Justin Chamberlain, CPS Energy, and Olivia Patterson, Opinion Dynamics

2:30 pm

Welcome and Introductions

2:35 pm

Emerging Opportunities for Communicating Thermostats: Things Are Heating Up!

Kurt Roth, Fraunhofer USA; Peter Klint, Eversource; Brenda Pike, National Grid
While communicating thermostats (CTs) have recently become mainstays of both residential demand response and energy efficiency programs, they have the potential to provide further value to utility programs. The Fraunhofer USA Center for Sustainable Energy Systems (CSE), Eversource, Holyoke Gas & Electric, and National Grid are collaborating on a DOE Building America project to develop and test algorithms that analyze CT data to remotely and accurately identify insulation, air sealing, and heating system retrofit opportunities. This can be used to generate customer-specific retrofit offers and savings estimates that are expected to significantly increase customer uptake. Furthermore, the algorithms could also enable remote performance assessment of retrofits to ensure that they perform as expected, providing rapid and home-specific assessment in contrast to typical evaluation practices. This presentation will describe lesson learned from ongoing efforts to realize these emerging value CT propositions, focusing on factors related to program integration.

3:15 pm

The Future of BYOT: Conversation with the Authors of the PLMA Whitepaper

Alan Mellovitz, Accenture; Jeff Norman, Autogrid; Dain Nestel, CLEAResult; Erika Diamond, EnergyHub; Brad Davids, Nest; Lee Hamilton, Xcel Energy

4:15 pm

Thermostat Interest Group Meeting Check-in

Learn more about the Thermostat interest group

4:30 pm

PLMA Interest Group Meetup

All are welcome to attend to network and learn how to make the most of the Conference activities.

6:00 pm

Board of Directors Meeting

Business meeting with working dinner for Board members and At-Large Representatives listed at www.peakload.org/Leadership only.
8:00 pm

Welcome Reception at The PLMA Rooftop Lounge, 14th Floor

Open to all conference registrants at no additional fee, compliments of PLMA.


Tuesday, November 14, 2017
Wi-Fi hosted by Itron; Electric Power Alley hosted by CLEAResult
7:30 am

Breakfast Buffet in Sponsor Lounge

8:30 am Morning General Session 1
Chairs Richard Philip, Duke Energy, and Sharyn Barata, Opinion Dynamics
8:30 am

Opening Remarks

Richard Philip, Duke Energy and PLMA Chair

8:40 am

Welcoming Remarks: "Vision of New England" and Welcome to Boston
Commissioner Judith Judson, Massachusetts Department of Energy Resources

Judith Judson was appointed as Commissioner of the Department of Energy Resources in April 2015. Prior to joining the DOER, Judith worked at Customized Energy Solutions as Director of Emerging Technologies for the U.S. where she advised clients on the use of innovative technologies to cost-effectively modernize the US electric grid. Judith joined Customized Energy Solutions from Massachusetts-based clean energy technology company, Beacon Power LLC, where she served as Vice President of Asset Management and Market Development. As a nationally recognized expert on energy storage, Judith has participated in numerous hearings and technical conferences at the Federal Energy Regulatory Commission and the U.S. Department of Energy.

Commissioner Judson chairs the Massachusetts Energy Efficiency Advisory Council and represents Massachusetts on the Boards of the Regional Greenhouse Gas Initiative Inc.; and Massachusetts Clean Energy Center. Previously she served as Chairman and Commissioner of the Massachusetts Public Utilities Commission during the Romney Administration. She holds an M.B.A. from Harvard Business School and a Bachelor's degree in Mechanical Engineering from Kettering University.

9:00 am

Northeast Regional Roundup of Customer-centric Programs

Paul Wassink, National Grid; Michael Goldman, Eversource; Aaron Mehta, Con Edison; Austin Brandt, Cape Light Compact
Representatives from Eversource, National Grid, ConEdison, and the Cape Light Compact will talk about the unique challenges and opportunities for demand response in the northeast. They will cover their organizations' experience with demand response from program conception to execution, and how they plan to grow their programs. Learn about:

  • Eversource's investigation into technology specific demand response, using a persona-based approach
  • National Grid's experience with a Pay-For-Performance demand response model
  • Cape Light Compact's exploration of demand response in a unique market
  • Highlights from the Con Edison BQDM demand response auction
10:00 am

Designing for Customer-centric Residential DLC DR Utility Programs

Joana M. Abreu, Fraunhofer CSE; Kurt Roth, Fraunhofer CSE; Brenda Pike, National Grid
Learn how National Grid's ConnectedSolutions residential demand response program helps reduce market price spikes and increases grid reliability. Currently enabled by connected thermostats, National Grid plans to allow customers to enroll Wi-Fi enabled clothes washers, dryers, and water heaters in 2017. Gain insight on customer-centric recommendations for designing successful residential direct load control DR utility programs based on understanding customer attitudes, concerns, motivations for, and barriers to enrollment so that connected residential DR can rapidly scale to realize its full peak demand management potential.

10:30 am

Refreshment Break in Sponsor Lounge

  Morning General Session 2
Chairs Wendy Brummer, Pacific Gas and Electric Company, and Brett Feldman, Navigant
11:00 am

Colorado Storage and Demand Response

Succeeding with Distributed Energy Resources: Optimizing the Coordination of Demand Response, Solar, and Storage Assets
Pablo Bauleo, Fort Collins Utilities, and Chris Ash, Itron
As utilities look to use a portfolio of distributed energy resources for improved grid management, more profitable energy trading and firming renewables, it's critical to understand how the resources work together to ensure a successful approach. For example, one approach may be to utilize storage to maintain ideal customer comfort during a demand response curtailment event. This session will provide a detailed look at the operating characteristics of demand response, solar and storage so attendees will understand how to develop a coordinated distributed energy resource strategy that provides maximum benefit to the utility and its customers. The session will also examine how the steps an electric utility is taking to incorporate distributed energy resources into its grid planning.

Peña Station NEXT - Integrating Renewables and Battery Storage Within a Microgrid
Andre Gouin, Xcel Energy
This session will provide a detailed look at the operating characteristics of demand response, solar and storage, and help you understand how to develop a coordinated distributed energy resource strategy that provides maximum benefit to the utility and its customers. The session will also examine the steps Xcel Energy is taking to incorporate distributed energy resources into its grid planning. Peña Station NEXT is a mixed-use, smart city development in Denver, where multiple stakeholders-- public and private with a variety of motivations--have partnered on a solar+storage microgrid. The partners are Panasonic, Xcel Energy, Denver International Airport, and LC Fulenwider, a real estate developer. The project includes carport and rooftop solar PV, anchor load at Panasonic's Technology & Business Solutions Center, and a battery energy storage system.

11:30 am

Electric Vehicles – The Blessing and The Curse

Bill Bottiggi, Braintree Electric Light Department, and Pasi Miettinen, Sagewell
Electric vehicles are the opportunity of the century for electric utilities – and the potential curse of the millennium. In Massachusetts alone, the state's goal of over 300,000 EVs on the road in the next seven years could add up to 1 GW of new load into the grid. This increase could wipe out the benefits of all load control programs to date. Come learn how about the "Braintree Drives Electric" campaign to market EVs to increase kWh sales – and how they deployed innovative hardware, behavioral and smart-meter-based strategies to minimize the peak load impacts.

12 noon

Lunch Buffet in Sponsor Lounge hosted by Franklin Energy Group

1:30 pm Afternoon General Session 1
Chairs Mark Sclafani, Central Hudson Gas and Electric, and Dave Hyland, Schneider Electric
1:30 pm

ComEd IFTTT Enablement: Leveraging "If This Then That" Technology to Increase the Ease of Customer Engagement in Utility Demand Response and Dynamic Pricing Programs

Brian Kirchman, ComEd, and Alan Mellovitz, Accenture
ComEd will become one of the first utilities to enable the "If This Then That" (IFTTT) platform for demand response and dynamic pricing programs. Effective during the summer of 2017, more than 240,000 residential participants of ComEd's Demand Response and Dynamic Pricing programs will have the ability to customize how and when their connected home devices respond during peak pricing hours and demand response events. Integrating the IFTTT service with ComEd pricing programs not only offers customers a significantly more convenient experience, but it contributes to greater savings and participation during demand response events and peak pricing hours.

2:00 pm

Non-Wires Alternatives: Lessons and Insights from the Front Lines

Moderator Erik Gilbert, Navigant; Mark Luoma, Consumers Energy; Rich Barone, Hawaiian Electric Company; Steve Fine, ICF; Michael DeAngelo, AVANGRID
NWA managers from Consumers Energy, Hawaiian Electric (HECO), and AVANGRIDwill discuss and share their experience in planning and developing Non-Wires Alternative projects. Attendees will learn the different elements of the NWA project, including: planning the project, implementation lessons, cost-effectiveness, and challenges meeting the reliability and timing requirements needed by Distribution Planning and M&V enhancements were needed for NWA. Each of these areas will bring different insights that will be valuable for practitioners who are currently working on NWA projects, or who are likely to be in the near term. These insights will be important as the industry moves from DR to the broader set of DERs, which introduces many new issues and complexities to developing and managing these programs.

3:00 pm

Refreshment Break in Sponsor Lounge

3:30 pm Afternoon General Session 2
Chairs Meridith Nierenberg, Orange and Rockland Utilities, and Brian Solsbee, Tennessee Municipal Electric Power Association
3:30 pm

Firm Load Dispatch: Keeping Customers Comfortable and Capturing Predictable Demand Response Value

Sam Sen, TXU Energy, and Ben Hertz-Shargel, EnergyHub
Traditional thermostat demand response suffers from two issues – 1) consumer perceptions of inconvenience and discomfort and 2) the inability to deliver firm, predictable load reduction. New computing technology, along with more granular data sets, has now made it possible to deliver firm reduction, elevating demand response from an emergency resource to a bankable one, like baseload generation. This new technology makes it possible to follow a population baseline, effectively targeting an arbitrary load shape in light of forecasted weather and other contextual factors. During the summer of 2016, TXU Energy tested one such technology with its iThermostat Program, which uses machine learning to develop thermal models of individual homes over time and uses those models during events to simulate energy consumption under various control and weather scenarios. The software performs fleet-wide optimization of demand response assets, calculating and dispatching the optimal reduction strategy while enabling control over the temperature impact to customers. In this session, we’ll share results from the 2016 trial as well as the 2017 DR season, including baseline-following performance and customer impact, and discuss the potential to further integrate machine learning into the control of thermostats and other Distributed Energy Resources (DERs).

4:00 pm

Target Case Study: Opening New DR Opportunities with Automation

David Johnson, Target Corporation, and Christine Riker, Energy Solutions
The demand response industry is evolving with a greater focus on automation to harness fast and flexible resources. In this transition, traditional DR customers can be left behind as the industry charges forward – unless they are proactive. Target Corporation is one of those proactive customers, including DR as a key factor in their commitment to social responsibility and sustainable operations. Target understands the importance of DR and the effect that it can have on its sustainability goals and bottom line. This case study will address the market capability for Automated Demand Response (ADR) through the lens of Target's participation in Pacific Gas and Electric Company's ADR equipment incentive program. Topics will include large retail participation best practices and lessons learned, specific project analytics such as cost, performance and load shed potential, OpenADR integration steps, and future DR opportunities enabled by ADR equipment.

4:30 pm

Sponsor Showcase Lightning Round

Chairs Paul Miles, PECO, and Ray Pustinger, AESC
In this 30 minute session you will hear from several of our sponsors about the essence of their solutions. Our Co-chairs have vetted the presentations and helped the sponsors get their key messages compressed down to 3 minutes. This is not a marketing pitch, but a statement from the sponsors on specific examples of how they provide value.

Showcase Presenters: Jeff Norman, AutoGrid; Mark Rupnik, BPL Global; Philip Ciulla, CPower; Peter Black, Ecobee; Christine Riker, Energy Solutions; Jason Cigarran, Itron; Jeff Gleeson, Nest; Olivia Patterson, Opinion Dynamics; Eric Martin, Tendril; Dave Oberholzer, Whisker Labs

5:00 pm

Networking Reception in Sponsor Lounge hosted by Franklin Energy Group

A key value to PLMA events is the opportunity to network with conference participants. Join us for a cocktails and appetizers. Come and share what you learned and get additional details about your topics of interest.

7:00 pm

"Cambridge Offpeak" Platinum Sponsor Party at Asgard Irish Pub

Asgard Irish Pub & Restaurant
350 Massachusetts Ave.
Cambridge, MA 02139
(617) 577-9100

Continue the conversation and interaction at our event party. We’ll provide food and an atmosphere where you can have more detailed conversations with your peers in the industry. Was their some topic that you wanted to explore in more depth? Did you want to contrast a topic with your experience? This is an opportunity to spend more time with your colleagues and increase your circle of friends.

Hosted by:


Wednesday, November 15, 2017
Wi-Fi hosted by Itron; Electric Power Alley hosted by CLEAResult
7:30 am

Breakfast Buffet in Sponsor Lounge

 

Concurrent Breakout Sessions

Research Track 1

Chairs Paul Wassink, National Grid, and Jason Cigarran, Itron

8:30 am

Managed Electric Vehicle Charging: New Opportunities for Demand Response

Marie Steele, NV Energy, and Erika Myers, SEPA
Managed charging is the ability to modulate electric vehicle (EV) charging events, by either turning on, reducing, or even turning off customer charging events - essentially demand response. The presentation will include the current state of the managed charging industry, examples of utility managed charging activities across the country, and how EV load could be leveraged to increase benefits to the grid and customers. It will also highlight NV Energy's efforts to incorporate managed charging into its new program offerings.

9:00 am

The Greatest Generation: The Greatest Energy Shifters. How Seniors Fare with TOU Rates

Jordan Folks, Research into Action
Learn results from the California IOUs TOU rate study. Tens of thousands of California households were randomly assigned to either a time-of-use (TOU) rate or their standard rate and this study assessed whether TOU rates caused undue economic or health burdens for vulnerable populations. The presentation will focus on senior households: did TOU rates caused them undue economic or health burdens? Learn why senior households may be particularly good targets for TOU rates and why low-income households in certain climate zones may not be suitable for TOU.

9:30 am

Utility Residential Customer Education Survey - Second National Survey of DR and EE Professionals

Ward Eames, NTC Corporate
Discover preliminary results of NTC and UtilityDive's second survey on utility residential customer education. Session participants will compete to compare what they (think they) know about typical residential consumers' energy awareness and the incentives that compel them to participate in a DSM program versus proprietary research of students and adults in these areas. Using a fun game show format, the audience is divided into competing teams as the presenter focuses attention on key insights generated by the gaps between the participant responses and survey responses. Members of the winning team will all receive a prize.

Download the survey results at: NTCCorporate.com/UDSurvey

 

Thermostat Track

Chairs Justin Chamberlain, CPS Energy, and Ruth Kiselewich, ICF

8:30 am

Smart Thermostats: Next Frontier in Demand Response and Energy Efficiency

Marissa Hummon, Tendril, and Lee Hamilton, Xcel Energy
Case study on implementation of a smart thermostat residential demand measure this summer that focused on identifying the best strategies and tools to enable the optimization of smart thermostats in energy efficiency and demand response in up to 1,000 homes this summer. Gain insight on how we recruited customers and worked with them to communicate what was happening, what tools and practices worked, our approach to increasing savings for both customers and utilities, and how we plan to apply our results in the future.

9:00 am

Demand Side Management with Line Voltage Communicating Thermostats: A Real Life Experiment

Michaël Fournier, Hydro-Quebec
Line voltage communicating thermostats (LVCT) – for baseboard heaters – have only recently come to market. Learn how 30 homes were retrofitted with 300 LVCTs to allow remote control for winter peak shaving during both morning and late afternoon demand response (DR) events. The presentation will include customers' feedbacks on comfort during DR events; reasons that could foster or hinder them participating in a DR program using similar technology; and satisfaction along with strategies where all or only certain rooms were controlled.

9:30 am

Utility-Branded Marketplaces Can Supercharge BYO DR Programs!

Brian Doyle, Xcel Energy, and Judd Moritz, Simple Energy
The emergence of the utility-branded marketplace has transformed the customer experience by bundling smart thermostats (with instant rebates at the point of sale), DR enrollment, and hourly pricing into one simple, streamlined transaction. By offering a highly curated list of products, presenting offers to customers that are simple to understand, and with a streamlined purchase and enrollment process, learn how utilities are achieving significantly higher thermostat sales and DR enrollments while yielding extremely high customer satisfaction.

10:00 am

Refreshment Break in Sponsor Lounge

 

Research Track 2

Chairs Mark Martinez, Southern California Edison, and Robin Maslowski, Navigant

10:30 am

LBNL Research Roundup

Jennifer Potter, LBNL; Peter Cappers, LBNL; Christine Riker, Energy Solutions; Craig Sherman, Sacramento Municipal Utility District
Barriers and Opportunities to Broader Adoption of Integrated Demand Side Management
Gain insight from industry analysts, experts, and program administrators on findings of an industry survey and case studies of integrated demand side management pilots and programs implemented to date. The session highlights lessons learned and insights regarding overcoming barriers (regulatory, technical, market) and identifying benefits and opportunities for increased integration of DSM and DER efforts. LBNL is conducting several utility case studies that examine the utilities' journey and hopeful transition to providing IDSM portfolios.

11:00 am

LBNL Research Roundup (cont.)

Demand Response Advanced Controls Cost Assessment: Estimating the Costs to Implement DR at Customer Premises
Demand response enabling technology is the mix of load control and communications hardware and software that make it possible to change the energy consumption patterns of end uses. This session will seek to inform industry stakeholders about the initial costs for the installation, communication platforms, telemetry, and control hardware for DR enabling technology and provide quantitative estimates. The session will discuss recent LBNL research that estimated these costs for each customer sector (i.e., residential, commercial, and industrial), by electricity consuming end-use and enabling technology for three types of bulk power system services: Shed, Shift, and Fast Response DR.

11:30 am

Demand Response Potential from the Bulk Grid Perspective

Brady Stoll, National Renewable Energy Laboratory
Gain insight from an exploration of the potential value of demand response (DR) in future power systems. Using hourly DR resource estimates by sub-sector, electrical end-use, and grid service, we incorporate virtual generator models of DR resources into large-scale production cost models, and analyze the grid-level impacts in terms of the ability of DR to reduce system costs and potentially help integrate renewables or reduce system emissions. Additionally, we examine the value of DR, its revenue, and how these change under different system conditions. In this panel session, we will describe our input data and modeling methods, provide an overview of the production cost models used, and summarize key results from analyses in Florida and the western United States. Findings include variations in DR value by end-use and geography, an ability to increase economic PV deployment potential in high penetration systems, and mixed emissions outcomes depending on system composition and fuel prices.

Pricing, Procurement, and Quality Assurance Track

Chairs Andrea Simmonsen, Idaho Power Company, and Erika Diamond, EnergyHub

10:30 am

The Flex Pilot: PGE's Findings on Residential Pricing and Behavioral Demand Response

Roch Naleway, Portland General Electric, and Nick Bengston, CLEAResult
PGE launched the Flex pilot in spring 2016 to test the effectiveness of time of use pricing (TOU), behavioral demand response (BDR), and peak time rebate (PTR) program options at reducing peak demand. This presentation will begin with an overview of the pilot research design, which includes 12 different program options and both opt-in and opt-out customer engagement approaches. The pilot's findings, in terms of recruitment efforts and customer performance, through the first 18 months of the pilot's implementation will also be discussed.

 

11:00 am

Integrating Wholesale and Retail DR Programs: National Grid's New C&I DR Offering

Brett Feldman, Navigant; Paul Wassink, National Grid; Joe Gatto, CPower
In late 2016, National Grid developed a new commercial and industrial (C&I) demand response (DR) program for the 2017 and 2018 summer seasons as part of its state-approved energy efficiency program plan. The utility wanted to ensure that it could extract the most benefit from the program without overlapping too much with the current ISO-NE DR program, and show that incremental DR participation could be gained through utility programs and incentives. National Grid will present some initial results and compare the program to other utility DR programs around the country, the program design and vendor procurement process, and cost/benefit streams relevant to those objectives.

11:30 am

PG&E’s Automated Demand Response (ADR) Program: Streamlining Demand Response Project Procurement and Quality Assurance is the Next Big Thing

Jyoti Rao, Pacific Gas & Electric Company, and Ryan Bird, Energy Solutions
Discover lessons learned from Pacific Gas & Electric’s (PG&E) Automated Demand Response (ADR) program, which is testing three new offers using streamlined procurement and integrated quality assurance: ADR’s SMB Pilot, ADR’s Manage Your Power, and ADR’s Residential Incentive. Each offer targets different customers that all struggle with the same challenge: lack of expertise and time to spend hours searching for the right technologies and qualified contractors to install and service projects. PG&E has learned that optimizing procurement is helping to solve this major hurdle for customers while increasing DR adoption and competing successfully in a growing market.

12 noon

Lunch Buffet in Sponsor Lounge

 

1:00 pm Closing General Session
Chair Michael Brown, Berkshire Hathaway, NV Energy, and Joseph Childs, Eaton
1:00 pm

Evolving Variety – Differences in Residential Price-Response by Enabling Technology

Daniel Carr, Alectra Utilities, and Peter Steele-Mosey, Navigant
In November 2016, this same team presented to PLMA the results of the first summer of the Advantage Power Pricing program. This pilot is a technology-enabled variable peak pricing program modeled closely on OG&E's SmartHours program. In the first year, all participants were equipped with an Energate Foundation to enable them to respond to price fluctuations. Since that time, Alectra has recruited additional participants, some with their own smart thermostats (bring-your-own-device, BYOD), and some with legacy A/C switches with upgraded control systems to allow for variable and automated response to price signals. The latest evaluation (to be published summer 2017) estimated winter and summer impacts for all three groups. Key findings that will be presented include reduction results based on device, behavior, type of call (variable pricing, scheduled, unscheduled, and critical peak), and season. Learn which customers delivered the most substantial DR impacts.

1:30 pm

Hawaii's Future Demand Response Portfolio in Action

Dhruv Bhatnagar, Hawaiian Electric Company
The Hawaiian Electric Companies are moving into new territory with a large expansion of their demand response (DR) portfolio to empower their customers with expanded energy options and economic opportunities, while building a more reliable and flexible electricity grid that enables the state to reach its goal of 100% renewable energy by 2045. The Companies intend to contract with third-party aggregators to deliver four grid services, including regulating reserve, fast frequency response, replacement reserve and capacity. As the first phase of this expansion, the Companies are working with five existing demand response (DR), photovoltaic (PV), and/or energy storage providers to implement demonstration projects that will deliver these key grid services to the Companies. The projects include grid service delivery from residential PV and energy storage installations, commercial energy storage installations, advanced thermostats, electric vehicle chargers, water heaters, HVAC and building controls. The purpose of these projects is to identify and mitigate potential technology, operational, customer engagement and market risks associated with the delivery of the grid services and provide these vendors an opportunity to display their offerings. This presentation will review and highlight the findings and status of the demonstration projects, including the technology, operational, and market risks faced and how they were overcome. In addition, the presentation will highlight the status of the Companies’ demand response portfolio and the efforts the Company is making to enable third-party participation in demand response on the islands. The results of these projects are not only valuable to Hawaii but to all other jurisdictions that envision an expansion of their DR offerings to provide grid services.

2:00 pm

Welcome to 37th PLMA Conference in Coronado, California

Brad Mantz, San Diego Gas and Electric, and Mark Martinez, Southern California Edison

2:20 pm

Closing Remarks and Adjourn

Michael Brown, Berkshire Hathaway, NV Energy and PLMA Vice Chair

2:30 pm

Ice Cream Social in Sponsor Lounge with Utility Load Management Exchange

 

35th PLMA Conference Resource Materials

April 3-5, 2017 in Nashville, TN

35th PLMA Conference in Nashville, TN

35th PLMA Conference

April 3-5, 2017 in Nashville, TN

Bookmark this page to easily return for presentation downloads, extra materials shared from the conference, links to photo archive and professional portraits, and updated information.

Presentation Archive for 35th PLMA Conference

Presentations are available below for the 35th PLMA Conference, as they appeared on the agenda.  Click on the presenter name or session name in bold red.  Please note some sessions were round table discussions without slides, and a few presenters did not have slides for their sessions.

PLMA Photo Library

Conference photographs were taken throughout the week and may be accessed in the PLMA Master Gallery.

  1. Go to: http://clients.dkeithpictures.com/plmaattendee
  2. Enter password:  PLMAphoto (this password is case-sensitive)
  3. Select PLMA gallery Nashville, 35th PLMA
  4. Click on the photo type you want to view
  5. To save favorites or download click "Select Photos"
    • Favorites: hover over the photo, and click the "heart" in the upper left corner to mark your favorites.
    • Download: hover over the photo and Click the "dot" in the bottom left corner (a checkmark will appear).  After selecting the photos to download, scroll to the top and and click on "Download", then follow your browser directions.
    • If it is your first time accessing photos, you will be asked to enter a name and email address.
    • PLEASE BE COURTEOUS: Ask permission before downloading or using any photo other than your own.

In the PLMA photo gallery, you may access and download the following types of photographs:

  • Speakers and Presenters
  • Special Interest Groups Workshops
  • Meet and Greets
  • Vendors
  • Professional Portraits (black & white and color options are both available)

Archived Presentations (click on Speaker or Session name in red)

35th PLMA Conference

April 3-5, 2017
Nashville, Tennessee

Gain real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 150 demand response industry professionals are expected to attend from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers.

Wi-fi hosted by Comverge
Electric Power Alley hosted by CLEAResult

PLMA 35th Conference Sponsors

Monday, April 3, 2017
8:00 am

Shared Interest Group Breakfast in Sponsor Lounge

  Interest Group Activities Track 1 Interest Group Activities Track 2
 

Community Storage in Action: Behind-the-Meter Storage and DER Integration

9:00 am BTMS and DER Integration Interest Groups: Welcome by Co-Chairs BTMS Co-Chairs Gary Connett, Great River Energy (MN) and Steven Koep, Vaughn Thermal Corp.;
DER Integration Co-Chairs Rich Barone, Hawaiian Electric Co. and John Powers, Extensible Energy

To Learn More About BTMS Interest Group, CLICK HERE

To Learn More About DER Integration Interest Group, CLICK HERE

9:05 am The Future of Electric Water Heating:
Electric Resistance and HPWH Technology!
1-Way to 2-Way Communication!
Grid-Responsive to Grid-Interactive!
Demand Response to DER Integration!
Community Storage to Beneficial Electrification!

Moderator: Steven Koep, Vaughn Thermal Corp.
Through DOE rulemaking processes and bi-partisan legislation, we have arrived at a point where the future of electric water heating will include both electric resistance and heat-pump water heating (HPWH) technologies. In light of the recent DOE Rulemaking regarding Commercial Electric Resistance Water Heaters, the increased visibility and availability of Grid-Enabled Electric Thermal Storage (ETS) water heaters, manufactured exclusively for use in electric utility Load Management and Demand Response (DR) programs, is expected to lead to expanded market acceptance. Such programs have historically relied upon 1-way communication technology and have been Grid-Responsive in nature. In recent years, real-time 2-way communication between the electric water heating appliance and the Smart Grid, Electric Utility, Balancing Authority, Independent System Operator (ISO) or aggregation entity has identified a wealth of value-added potential. When equipped with grid-interactive control functionality, a large-capacity Grid-Interactive ETS Water Heater (GIWH) has the ability to: follow locational marginal pricing, better integrate renewable energy and provide fast up/down regulation service (frequency control). At the same time, the Energy Efficiency and Demand Response potential of HPWHs is becoming better defined by researchers and utilities alike. Electric water heating as an integral part of the 'connected home' future, is an emerging reality for electric utilities across the country. Simultaneously, increasing amounts of variable renewable energy are being integrated to the grid. This changing landscape is leading to a variety of challenges and opportunities as stakeholders - ranging from policymakers, utilities, environmental advocates, and manufacturers - work to balance their interests while meeting the demands of consumers and the market. Join us for a discussion of how policies and technologies interact and continue to evolve as we move from 'Load Management' to 'Community Storage'. Join us to learn more about... The Future of Electric Water Heating!
10:00 am Community Storage - The Path Forward!
"Community Storage" is an emerging term for utility-sponsored programs that aggregate distributed energy storage resources that are located throughout a community, such as water heaters, electric vehicles, and interconnected storage batteries, to improve the operational efficiency of electric energy services to consumers. The defining characteristic of a community storage program is the coordinated dispatch and optimization of premises-based energy storage resources, often behind a consumer's electric meter, to achieve system-wide benefits. The Community Storage Initiative (CSI), established in 2016, is focused on collaborative information sharing and coordinated market development efforts in support of wide-scale implementation of energy storage technologies that are located in communities across the country. CSI is dedicated to bringing the economic, environmental and societal benefits of these energy storage technologies to end-use electric customers throughout the country.

Education Planning Group Discussion

Co-Chairs Mark Martinez, Southern California Edison and Christine Riker, Energy Solutions
Anyone is welcome to participate in this Education Planning Group Discussion to help guide the curriculum and presentation of the PLMA DR Training Series. We strongly welcome past PLMA DR Training class attendees as well as those interested in helping to guide the future of PLMA Training.

The PLMA Demand Response Training Series consists of three courses presented by industry experts and hosted at member offices. The three courses are Introduction to Demand Response, DR Program Design and Implementation, and Demand Response Markets. The PLMA DR Training Series has been taking place successfully for over three years now. As our industry continues to grow and evolve, PLMA wants to ensure the training series continues to provide the best value to our fellow PLMA members. This Education Planning Interest Group workshop will explore ways to continue the success of the existing training series and discuss potential ways for improvement.

9:00 am Welcome, Safety Moment, and Roundtable Introductions of Attendees
9:15 am Introduction from the new Co-chairs on the creation of an Education Planning Interest Group
9:30 am Orientation on current PLMA Training Series deliverables and past activities
9:45 am Review past participant's survey results and comments
10:00 am Four Breakout Groups
  • Marketing and outreach strategies to increase course enrollment in general and focused on May classes at NV Energy
  • Future delivery channel for "Intro to DR" class
  • Integration of "new" topics (such as DERs) into training curriculum
  • Strategy and recommendations for Training class volunteer mentor network
10:25 am Sharing results from breakout groups
10:50 am Next Steps

To Learn More about the Education Planning Group, CLICK HERE

     
11:00 am

Shared Interest Group Lunch

Women in Demand Management Lunch Meeting

Grab a plate and join the Women in Demand Management for a short business meeting. Anyone registered for the Interest Group Activities is welcome to join in the meeting.

Agenda:

  • Welcome and Introductions Robin Maslowski with Erika Diamond
  • A look back at 2016
  • Looking ahead to 2017/2018

To Learn More, CLICK HERE

 

BTMS and DER Integration Interest Group (cont.)

The DER Integration Interest Group addresses key economic, engineering, and customer program design aspects of Distributed Energy Resource Integration, including:
  • Valuation of load management resources in "firming" non-dispatchable renewable resources
  • Program design and re-design issues for adapting DR programs from peak-shaving to DER integration programs
  • Technology needs assessments for DER applications
The DER Integration Interest Group intends to draw upon the experience of multiple utilities with high or increasing renewables penetration as well as from organizations moving into DR from solar and wind markets.
12 noon Introduction
John Powers, Extensible Energy
12:05 pm DR & DER — It's All About Syntax
Rich Barone, Hawaiian Electric Co.
12:40 pm Storage Options for Solar Integration — Lessons from the Community Solar Value Project
John Powers, Extensible Energy and Jill Cliburn, Cliburn & Associates
1:15 pm Intelligent Water Heater Control Case Study — BTES and Carina
Mike Browder, CEO Bristol Tennessee Essential Services (BTES)
1:45 pm BTMS and DER Integration Session Overview & Discussion
Moderator: Gary Connett, Steve Koep, Rich Barone, John Powers

Customer Engagement Overview and Round Table: Best Practices and Strategies for Success

12 noon Welcome by Co-Chairs
Co-Chairs Andrea Simmonsen, Idaho Power, Meridith Nierenberg, Orange and Rockland Utilities and Sharyn Barata, Opinion Dynamics

To Learn More about the Customer Engagement Group, CLICK HERE

12:05 pm Customer Engagement Overview - The Essential Components for Demand Response
Linda Dethman, Research Into Action
We will kick-off the customer engagement interest group discussion with an overview of the essential components of customer engagement for demand response (DR) programs. Our speaker will present a set of guidelines, best practices, and exercises that will step attendees through the planning/ design, implementation, and evaluation requirements for a modern, integrated, and efficient customer engagement platform. Key topics include:
  • Building a consumer insight approach based on research, data, and analytics
  • Mapping the customer journey and touch points
  • Identifying interventions that engage customers and influence behavior
  • Planning and executing effective, engaging and personalized communications and messaging
  • Selecting key performance indicators to measure performance
1:00 pm Debrief of Customer Engagement Overview
Moderator: Meridith Nierenberg, Orange and Rockland Utilities
Open discussion for questions, comments, and summarizing key takeaways from the Customer Engagement Overview.
1:15 pm Bring Your Own Success Stores/Best Practices/Lessons Learned
Moderator: Andrea Simmonsen, Idaho Power and Sharyn Barata, Opinion Dynamics
Bring a success story, best practice or lesson learned to share with the group in a round table discussion (up to 5 minutes per participant) as time allows.
1:50 pm Wrap-up and Introduction to 35th PLMA Conference
Customer Engagement Co-Chairs, Andrea, Meridith and Sharyn
Discussion of future customer engagement group activities and a preview of the PLMA Conference agenda items related to customer engagement.
2:00 pm

Shared Interest Group Refreshment Break

 

Retail Pricing Interest Group

2:30 pm Opening Remarks: Group Goals and Future Activities
Co-Chairs Clayton Engel, Consumers Energy Company and Evan Pittman, Comverge

To Learn More about the
Retail Pricing Interest Group, CLICK HERE

2:35 pm Panel and group discussion: Perspectives on Time-Varying Pricing Implementation from Rural Co-ops to Large IOUs
Allison Hamilton,  National Rural Electric Cooperative Association, Heather Manypenny, New Hampshire Electric Cooperative, Sahar Mishriki, Hydro One and Alan Mellovitz, Accenture
Hear from the front lines about New Hampshire Electric Cooperative's, Hydro One's, and ComEd's time-varying pricing program rollouts, then join in a group discussion on how to unlock expansion of these programs to the mass market.

Thermostat Interest Group

Welcome by Co-Chairs
Co-Chairs Justin Chamberlain, CPS Energy and Olivia Patterson, Opinion Dynamics

To Learn More about the
Thermostat Interest Group, CLICK HERE

2:30 pm Smart Thermostats—Show Me the EE Savings
Demand response Smart Thermostat impacts are widely acknowledged in our industry, but can they contribute to energy efficiency savings? If you can't afford the time or money to do your own pilot (or just tired of pilots!) then this session is for you. Our presenters will provide an overview of what utilities and evaluators have learned from a series of smart thermostat programs and pilots designed to capture both EE and DR impacts.

What are the results?
Ben Clarin, EPRI
We will begin with a summary of known EE impacts smart thermostat savings from programs across the country. This overview will include results from EPRI's national study smart thermostat savings potential. The presentation will also discuss key factors that may contribute to EE savings, and program design choices that facilitate EE measurement.

What are the implications for programs?
Lee Hamilton, Xcel Energy
Following this overview, we will provide a compelling case study from Xcel Energy. In addition to presenting results, the speakers will also share insights as to whether Xcel will seek to scale the program, discuss design characteristics needed to support capturing future EE impacts, and any regulatory uncertainties associated with these results.
3:30 pm Wrap-up and Discussion of PLMA Fall Conference Focus
Thermostat Co-Chairs, Justin Chamberlain and Olivia Patterson
Discussion of future smart thermostat interest group activities including Fall Conference focus.
   BREAK
 
4:00 pm Two for One – Retail Pricing AND Smart Thermostats Interest Group Discussion
In this joint Interest Group session, we will hear from three technology companies actively working to enable price response in smart thermostats. Representatives will discuss strategies for balancing customer comfort with bill savings in the face of time-varying electricity pricing (e.g., Time of Use, Real Time Pricing and Critical Peak Pricing or others). Presenters include: Will Greene, Nest Labs, Dave Oberholzer, Whisker Labs and Dr. Marissa Hummon, Tendril
4:30 pm

PLMA Women in Demand Management Meetup

Co-Chair Robin Maslowski, Navigant

All are welcome to attend to network and learn how to make the most of the Conference activities.

To Learn More, CLICK HERE

6:00 pm

Board of Directors Meeting

Closed business meeting with dinner for Board members and At-Large Representatives listed at www.peakload.org/Leadership only.


Tuesday, April 4, 2017
Wi-Fi hosted by Comverge; Electric Power Alley hosted by CLEAResult
7:30 am

Breakfast Buffet in Sponsor Lounge

  Morning Session Co-Chair Rich Philip, Duke Energy and Sandy Humenik, Whisker Labs
8:30 am

Opening Remarks

Rich Philip, Duke Energy and PLMA Chair
8:45 am

Welcoming Remarks

Dan Pratt, Tennessee Valley Authority

As Vice President of Pricing and Contracts, in TVA's External Relations, Distributed Energy Resources Group, Dan is responsible for the development and implementation of TVA's wholesale rates, long-term pricing strategies, pricing of related products and other electric services, as well as retail rates applied by local power companies.  He is also responsible for establishing all customer power supply contracts and other contracts required to implement pricing and energy related products.

Previously, Dan served as General Manager, Enterprise Relations, in TVA's Customer Relations organization. In that role, he led TVA's strategic alignment and partnership initiatives with local power companies and directly served customers.  Dan has 21 years experience in the energy industry focusing primarily on nuclear and transmission and distribution (T&D).

Dan joined TVA in 2008 and was the General Manager for TVA's Bellefonte Nuclear site.  Before joining TVA, Dan was the Vice President, Southern Region, for AREVA T&D and was formerly the Vice President of North American Marketing and Strategy.  In addition, Dan was Key Account Manager for TVA while at AREVA.  Prior to AREVA, Dan spent 11 years with Arizona Public Service and Westinghouse primarily focused on management of large nuclear projects.

9:00 am

Insight from Leading-Edge Demand Response Research

Moderator: Rich Philip, Duke Energy
Katie Ryder, E Source, Brenda Chew, Smart Electric Power Alliance (SEPA), Patty Durand, Smart Grid Consumer Collaborative (SGCC) and Elta Kolo, GreenTech Media Research (GTM)

Demand Response practitioners need to stay up to date on trends, markets, consumer positions, and how the industry is shifting. This roundtable discussion will explore findings from the research side including:
• Results from the E Source and PLMA 2016 Direct Load Control Benchmarking Study (E Source)
• The State of Demand Response—2016 (SEPA)
• Consumer Interest in Demand Response (SGCC)
• Demand Response at the Grid Edge: An Update on Wholesale Market Prospects (GTM)

10:30 am

Refreshment Break in Sponsor Lounge

11:00 am

Cost and Value Analysis of Distribution System Modernization

Moderator: Joseph E. Childs, Eaton
Michael Brown, Berkshire Hathaway, NV Energy and PLMA Vice-Chair, Wayne Callender, CPS Energy, Allison Hamilton, National Rural Electric Cooperative Association and Heather Manypenny, New Hampshire Electric Cooperative

The modern distribution system includes both load using and generating resources that are broadly defined as DERs. The DOE and private sector are doing research to design and build solutions to address these changes to the distribution system. A key first step needs to be a determination of the costs to standard operations and the value of potential solutions. This panel will address how utilities and researchers are determining the financial impacts associated with these changes to the distribution system.

12 noon

Lunch Buffet in Sponsor Lounge hosted by Whisker Labs

  Early Afternoon Session Co-Chairs Brian Solsbee, Tennessee Valley Authority and Dave Hyland, Schneider Electric
1:30 pm

14th PLMA Awards Presentations

Co-Chairs Paul Miles, PECO, Nicholas Corsetti, National Grid and Dain Nestel, CLEAResult

The 14th PLMA Awards Program will recognize energy industry leaders for the best peak load and demand response management programs, initiatives, and achievements offered from calendar year 2016. The awards acknowledge those leaders who create innovative methods to meet peak load needs, mitigate price risks and manage variable generation. Over the past 13 years, PLMA has presented over 60 awards to recipients who have included utilities, product and service providers, consumers, and individuals responsible for demand response efforts targeted to the residential, commercial, industrial, and agricultural customer markets. PLMA 14th Award Winner Media Release.

2:00 pm

Non-Wires Alternatives: Straight Outta Nashville

Emerging Technologies for Demand Response (DR) - Shape, Shift, Shed, and Shimmy
Mark Martinez, Southern California Edison (SCE)
SCE's Emerging Markets and Technologies (EM&T) Program is designed to facilitate the examination and market deployment of innovative new enabling technologies, software, and services that can enhance the customer enrollment and performance of DR rates, programs, and market resources. SCE has focused on four areas: DR enabling end-use technologies; DR codes and standards; DR market expansion and customer acceptance; and wholesale ISO market integration. The EM&T program's core mission: identify innovative "plug and play" enabling technologies that function as grid resources through interoperability standards to "Shape, Shift, Shed, and Shimmy". These categories of DR are essential for developing pathways for future utility program designs. Mark will present new DR enabling technologies that go beyond the traditional consumer end uses, and include smart solar inverters, residential electric storage, ramping services, and vehicle-to-grid.

When Targeting Is the Right Approach: Early Success in A Non-Wires Alternative DR Program
Mark Sclafani, Central Hudson Gas & Electric
The Central Hudson system has a declining peak load, minimizing the need for system-wide demand management. However, a few pockets of load growth are driving locational infrastructure needs, making a targeted Non-Wires Alternative program an ideal solution. In April 2016, Central Hudson launched its first NWA, a targeted demand response program called "Peak Perks." The program includes both residential DLC equipment and C&I curtailment. In less than a year, the program has already achieved over 30% participation (of eligible customers) in one of the three targeted areas. Learn about the strategies which resulted in this early success, and the challenges ahead. The presentation will also illustrate the program's origins within the REV proceeding in New York State, and the earnings mechanism that makes the program financially beneficial to Central Hudson.

Piloting Wireless Alternatives—Forging a Successful Program in Difficult Circumstances
Courtney Lane, National Grid Rhode Island and Antje Flanders, Opinion Dynamics
Gain insight into how wireless alternatives can succeed even under challenging conditions. National Grid Rhode Island piloted a controllable thermostat program in a small, capacity-constrained community in the northeastern United States to learn what DR program implementers can do to optimize program performance. Challenged by relatively cool summers and vacation homes that are not consistently occupied, and operating in conjunction with energy efficiency programs that reduce the total load available to be dropped during events, the program improved efficacy by working with evaluators over several years to optimize technology choices, develop targeted marketing strategies to increase overall participation, troubleshoot data problems, and improve event design by learning how customers interact with both their thermostats and AC units.

3:00 pm

Refreshment Break in Sponsor Lounge

  Late Afternoon Session Co-Chairs Andrea Simmonsen, Idaho Power and Steve Koep, Vaughn Thermal Corporation
3:30 pm

Evaluation of PG&E's Two-year Behavioral Demand Response Study

Wendy Brummer, Demand Response Pacific Gas & Electric Co. (PG&E) and Josh Schellenberg, Nexant

PG&E conducted a two-year Behavioral Demand Response (BDR) study to assess the impact of BDR on residential peak electricity usage on designated "Summer Saving Days." The BDR study was part of PG&E's Demand Response Transmission and Distribution pilot. The study targeted residential customers served by 31 substations identified as high priority areas for reducing peak loads. BDR does not offer financial incentives for customers to reduce their usage, nor does it require the installation of technology at a customer's premise. Instead, it provides customers with pre/post-event communications and social comparisons specifically aimed at reducing usage on event days. The evaluation found that impacts are persistent across years and customer groups. It also assessed impacts on non-event days and investigated the types of customers that provide larger impacts. This presentation will address some key recommendations that came out of the two-year BDR study.

4:00 pm

Power of Marketing: One Size Doesn't Fit All

Stephanie Johnson, AEP Public Service of Oklahoma (PSO)

Utilities across North America share the goal of trying to launch successful demand response and energy efficiency programs in the face of low awareness and complex messaging. PSO overcame these obstacles and launched PowerHours®, a demand response and bring-your-own-thermostat (BYOT) program, in May 2014, with a goal of 2000 enrollments. The program utilized mass and targeted marketing efforts and a self-service web portal resulting in exceeding enrollment goals for both years of the program. Innovative marketing tactics include: easy-to-understand messaging; self-service website; guided enrollment process which included eligibility validation; program selection; and an instant thermostat purchase. The session will describe our approach and success with enrollment, participation, and customer feedback which provided valuable data to improve marketing efforts for the full-scale rollout. In January 2016, PSO launched the broader scale program. Marketing efforts extended to a more comprehensive, integrated plan which included: television, radio, digital advertising, email, social media, community outreach, retail signage, outreach through HVAC contractors and more. PSO has met the goal of 10,000 participants this year using data analytics combined with the marketing tactics.

4:30 pm

Sponsor Showcase Lightning Round

Co-Chairs Derek Kirchner, DTE Energy and Dennis Quinn, Joule Assets
Jeff Norman, AutoGrid, Craig Celgin, Bidgely, Jason Cigarran, Comverge, Peter Black, ecobee, Jim Richardson, Landis+Gyr, Barry Haaser, OpenADR Alliance and Jaden Crawford, Whisker Labs

Lightning-fast round of introductions to companies that offer leading-edge technology and service innovations. Emphasis will be on field applications and utility case studies. Listen closely to capture the quiz question answers to enter to win a valuable prize.

5:00 pm

Networking Reception in Sponsor Lounge


Wednesday, April 5, 2017
Wi-Fi hosted by Comverge; Electric Power Alley hosted by CLEAResult
7:30 am

Breakfast Buffet in Sponsor Lounge

 

Concurrent Breakout Sessions

Track A
Session Co-Chairs Heather Manypenny, New Hampshire Electric Cooperative and Stuart Schare, Navigant
8:30 am

BYOT at APS: Building a Combined Energy Efficiency (EE) and Demand Response (DR) Smart Thermostat Offering

Bruce Brazis, Arizona Public Service (APS) and Tyler Rogers, EnergyHub

Many utilities are leveraging the Bring Your Own Thermostat (BYOT) deployment model to unlock demand response potential in thermostats, but APS is going one step further by using a BYOT approach to also achieve its residential energy efficiency goals. In this session, APS will provide an overview and results from APS' EE BYOT program, discuss how APS is using EE thermostat rebates to seed the market for its DR BYOT program, and share how BYOT is just the start of APS' longer-term vision for managing distributed energy resources.

9:00 am

Integrating Demand Response with Proven Energy Efficiency

Michelle Lindsay, Berkshire Hathaway, NV Energy and Steve Hofer, HDR Consulting

Learn from this cases analysis of pilot projects, how Berkshire Hathaway, NV Energy integrated demand response into two energy efficiency technologies that historically have been efficiency only opportunities. The technologies are advanced refrigeration controls and HVAC energy valves. Berkshire Hathaway, NV Energy created pilot programs that leverage the value proposition of these technologies to reduce electric consumption into installations. Michelle and Steve will discuss technology and how it is typically deployed in facilities for only efficiency purposes, as well as address how the demand response component was integrated into the implementation of each technology and how each technology improves the ability of the customer to participate in demand response events.

9:30 am

Balancing Load Curtailment and Customer Value: DR from a REP's Perspective

John Smith, Crius Energy and Dave Oberholzer, Whisker Labs

The growth of DER in many jurisdictions is changing the value that the distribution grid needs to provide. While reliable delivery of electric service remains paramount to the distribution utility, distribution utilities need to fundamentally rethink the long-term implications of a high-DER future - and the increasing value of flexibility and contingency that non-wire alternatives can provide. While regulator-driven changes in a few jurisdictions are preparing the path toward maintaining long-term grid value, other jurisdictions lag behind. This presentation will explore methods employed by a leading retail energy provider to transform a traditional energy efficiency and demand response program into an automated price-following program. The approach leverages the flexibility afforded by the use of connected thermostats for emergency DR to control load, and economic dispatch to maintain rate structures and control costs, all while creating additional value to attract and retain customers. These are examples of capabilities that are currently being used by retailers and that utilities will need, to deliver the flexible future grid.

Track B
Session Co-Chairs Linda King, Northwest REC and Jason Cigarran, Comverge
8:30 am

Harvesting Load from Irrigation Pumps

Gabe Munoz, Entergy Arkansas

Gabe will speak to first-hand experience in designing, marketing and implementing an irrigation load control program in Arkansas. He will discuss the geographical obstacles, the challenging market conditions and general agricultural industry barriers which were encountered and successfully navigated to develop a successful, reliable, integrated demand side resource which is now registered as a MISO Resource.

9:00 am

Switches vs. Thermostats - How Much Does Customer Behavior Play a Role?

Cole Willis, Indianapolis Power & Light Co. (IPL) and Olivia Patterson, Opinion Dynamics

For the last handful of years, utilities have been debating the merits of load control switches compared to smart thermostats to provide reliable residential demand reduction. This presentation provides a side-by-side comparison of IPL's residential demand response program, which offers both one-way and two-way load control switches as well as smart thermostats. We will focus on key attributes to inform decision-making regarding technology selection, including load reduction, failure rates, and customer opt-out rates and behaviors. Further, we will examine customer opt-outs, including when and how they occur during the event period by providing results from an examination of vendor data and customer interviews.

9:30 am

Strategies for Migrating from One-Way to Two-Way Communicating Devices

Melissa Knous, Duke Energy Florida, Tom Artau, Duke Energy Florida and Derek Kirchner, DTE Energy

Duke Energy Florida's EnergyWise® residential demand response program has more than 420,000 participants, representing approximately 25% of its residential customer base and provides 653 MW winter and 358 MW summer peak capacity. Duke Energy Florida utilizes the system more than 140 times per year, on average. In 2015, Duke Energy Florida began transitioning the program from one-way paging communications to two-way Wi-Fi and cellular load control switches. This session describes the installation approach and deployment schedule including lessons learned about program transition.

DTE Electric's CoolCurrents program was one of the first direct load control programs for A/C usage in the country, utilizing one-way paging technology to control A/C compressors. Currently, there are over 285,000 customers on the program and DTE had been experiencing a decline in the responsiveness of the interruption signal. DTE Electric made a commitment in 2015 to replace all of the existing units with 2-way zigbee enabled units that interact with the companies Itron OpenWay network. This session will focus on the challenges DTE is facing both in the field and in the office in delivering a successful program.

10:00 am

Refreshment Break in Sponsor Lounge

 
Track A
Session Co-Chairs Olivia Patterson, Opinion Dynamics and Joseph E. Childs, Eaton
10:30 am

CTA-2045 Opportunities and Challenges from the Field

Field Test Results of the Consumer Technology Association's CTA-2045 Demand Response Standard
Chuck Thomas, EPRI
The Consumer Technology Association's CTA-2045 standard defines a modular interface for the communication-connectivity to demand responsive devices. Since 2013, EPRI and more than 20 utilities have been field testing appliances and communication systems based on this standard. This session will provide a summary of the findings from these field tests and a discussion of the opportunities and challenges of this modular standard going forward.

The Battle to Save Grid Enabled Water Heaters
Amy Bryan, Jackson EMC and Jim Stovall, Skipping Stone
Jackson EMC, as well as many other electric utilities, in conjunction with water heater manufacturers and demand response technology providers, are conducting pilot projects with the new grid-enabled water heaters utilizing a new standard, the CTA 2045 standard, to study the following:
• Effects of the water heater demand response program on customer lifestyles
• KW reduction capability of the system
• Projected cost of system-wide implementation
• Best practices for a water heater demand response program

CTA-2045: The Path Forward for Chattanooga
Hunter Ellis, Electric Power Board of Chattanooga
An exanimation of the EPB CTA-2045 pilot and how it fits into our long term strategy to provide energy services to our customers. The session will describe the market forces that are affecting EPB and the architecture we are using to evaluate solutions and strategies.

11:30 am

Increasing Engagement with Small to Mid-Sized Business through an Integrated Demand-Side Management Program

Moderator: Brett Feldman, Navigant
Jeremy Morrison, Duke Energy and Shane Fay, Comverge

The small- to mid-sized business (SMB) customer has typically been underrepresented when it comes to participation in demand-side management programs. However, this customer segment makes up a large percentage of a utility customer base and has specific characteristics that make them great candidates for these programs. Across multiple service territories, Duke Energy has started pursuing the SMB with an integrated demand response and energy efficiency product offering to better leverage this untapped load resource and engage them to help improve customer satisfaction scores.

Track B
Session Co-Chairs Clayton Engel, Consumers Energy Company and Ruth Kiselewich, ICF
10:30 am

Arizona DEReaming: APS' Early Efforts and Lessons Around Distributed Energy Resources

Tom Hines, Arizona Public Service

Arizona Public Service (APS) is on the front lines in dealing with many of the issues arising from the proliferation of Distributed Energy Resources (DERs) in its service territory. APS is using innovative efforts to manage the growth of rooftop solar in its service territory. APS has several efforts underway to help it integrate DERs more fully into its operations, from BYOT EE and DR, demand rate studies, storage pilots, and rooftop solar studies. This session provides an overview of the issues APS faces and a summary of the DER efforts underway.

11:00 am

On Demand Savings: Introducing Demand Management in an Efficiency World

Robert Connor, Madison Gas and Electric Company and Matthew Matenaer, Focus on Energy / Franklin Energy Group

The power (kW) and delivery (distribution) component of customers' electricity bills continue to rise due to market and regulatory changes while energy (kWh) costs remain relatively stable. Shifting customers' attention from managing energy to managing power requires education, tools, and motivation. We will present the results and lessons learned from an 18-month pilot program that provides C&I customers with a real-time energy dashboard and financial incentives to help control summertime on-peak demand. Roughly 40 Program participants experienced average monthly demand savings of 9% while Madison Gas and Electric saw average monthly coincident demand savings of 1.3 Megawatts. We will provide final program results and describe program components, including: program design elements, qualitative and quantitative discussions of load shedding strategies, and the customer energy dashboard.

11:30 am

Delivering DR in the Tennessee Valley: Lessons Learned from an LPC

Jeff Brockette, Middle Tennessee Electric Membership Corporation (MTEMC) and Dale Merritt, EnerNOC

Local Power Companies (LPCs) are the core of Tennessee Valley Authority's (TVA's) demand response (DR) program. While the DR program is managed and dispatched centrally by TVA, LPCs work directly with their customers or members to deliver DR MW to TVA. MTEMC has been particularly successful in engaging customers around this DR program opportunity. The MTEMC has been able to deliver the following positive outcomes: 1) increased customer satisfaction; 2) reliable resource to TVA; and 3) leveraging new technology. We will highlight MTEMC as a case study for how DR can be successfully implemented within the unique program environment of DR in the Tennessee Valley and provide concrete examples of how to approach relationships with DR vendors that reinforce specific utility goals, such as customer engagement and asset utilization.

12 noon

Lunch Buffet in Sponsor Lounge hosted by EnergyHub

  Afternoon Session Co-Chairs Michael Brown, Berkshire Hathaway, NV Energy and PLMA Vice-Chair and Chris Ashley, EnergyHub
1:00 pm

A Cost-Effective, Goal-Oriented Approach to Demand Response (DR) Program Design

Craig Sherman, Sacramento Municipal Utility District (SMUD) and Alana Lemarchand, Nexant

DR program managers face a rapidly expanding array of program design options including bring-your-own-thermostat (BYOT) models, two-way switches, and other control devices for a wide variety of end uses, integration with customer engagement campaigns, and varied capacity market landscapes. It is a challenging to take stock of the options, collect and assess information about program costs and benefits, and design a program that is aligned with and that balances program, department, utility, and regulatory goals. SMUD is taking a strategic, quantitative, cost-effective approach to program design that combines insights from a field pilot and an adaptive conjoint study providing key learnings about customer preferences and new program models. SMUD will share how it is leveraging market and field research, program design tools, targeted marketing, and rate-based compensation to design future offerings that meet companywide goals to grow customer satisfaction and engagement in a cost-efficient manner. Utilities of varying sizes can use this cost-effective program design approach to evolve demand response pilots into programs and to redesign or reimagine programs in a strategic, streamlined manner.

1:30 pm

How to Achieve High DR Goals When You've Already Tapped Out Large Industrial

Josh Keeling, Portland General Electric and Robin Maslowski, Navigant

Large industrial customers have historically provided the backbone for many DR portfolios across the country. However, several drivers are pushing utilities to look beyond large industrials, such as the desire to push DR goals even higher, the loss of large industrial customers as viable DR candidates, expansion of DR into regions without significant industrial loads, and interest in establishing a more robust relationship with other customer segments through DR program engagement. This presentation will look at strategies for tapping into those additional customer segments, including program design characteristics that appeal to a broader customer base, program delivery options (e.g., aggregator versus in-house), and customer outreach opportunities.

2:00 pm

Closing Remarks

Michael Brown, Berkshire Hathaway, NV Energy and PLMA Vice-Chair
2:30 pm

Adjourn

2:30 pm

Ice Cream Social with Utility Load Management Exchange

Join us for a fozen dessert and final networking opportunity in the Sponsor Lounge.

 

34th PLMA Conference

Nov. 7-9, 2016 in Delray Beach, Fla.

34th PLMA Conference Resource Materials

Bookmark this page to easily return for presentation downloads, extra materials shared from the conference, links to photo archive and professional portraits, and updated information.

Presentation Archive for 34th PLMA Conference

Presentations are available below for the 34th PLMA Conference, as they appeared on the agenda.  Click on the presenter name or session name in bold red.  Please note some sessions were round table discussions without slides, and a few presenters did not have slides for their sessions.

PLMA Photo Library

Conference photographs were taken throughout the week and may be accessed in the PLMA Master Gallery.

  1. Go to: http://clients.dkeithpictures.com/plmaattendee
  2. Enter password:  PLMAphoto (this password is case-sensitive)
  3. Select Delray Beach, 34th PLMA gallery
  4. Click on the photo type you want to view
  5. To save favorites or download click "Select Photos"
    • Favorites: hover over the photo, and click the "heart" in the upper left corner to mark your favorites.
    • Download: hover over the photo and Click the "dot" in the bottom left corner (a checkmark will appear).  After selecting the photos to download, scroll to the top and and click on "Download", then follow your browser directions.
    • If it is your first time accessing photos, you will be asked to enter a name and email address.

In the PLMA photo gallery, you may access and download the following types of photographs:

  • Speakers and Presenters
  • Special Interest Groups Workshops
  • Meet and Greets
  • Vendors
  • Professional Portraits (black & white and color options are both available)

Archived Presentations (click on Speaker or Session name)

View 34TH Conference highlights from Delray Beach below.

34th PLMA Conference

November 7-9, 2016
Delray Beach, Florida

Gain real-world insight from practitioners and energy utilities active in the demand response marketplace. Over 150 demand response industry professionals are expected to attend from energy utilities and government agencies as well as industry allies, including consultants, manufacturers, and service providers.

Wi-fi hosted by Comverge
Electric Power Alley hosted by CLEAResult


PLMA Spring Conference Sponsors
Monday, November 7, 2016 — Optional Pre-Conference Activities (separate registration required)
 

Interest Group Meetings Track 1

Interest Group Meetings Track 2

8:30 - 10:00 am

Community Storage Meeting

co-produced by Grid-Interactive Behind-the-Meter Storage Interest Group and Distributed Energy Resource Integration Interest Group

Introduction and Overview to Behind-the-Meter Storage and DER Integration Interest Groups, with BTMS Co-Chair Steve Koep, Vaughn Thermal and DER Co-Chair John Powers, Extensible Energy

Behind-the-Meter Storage and the Community Storage Initiative Update with Steve Koep, Vaughn Thermal, Rick Tempchin, Edison Electric Institute, and Robin Roy, NRDC

GIWH Equipment Providers Roundtable
As the foundation of Community Storage, Grid-Interactive Water Heating (GIWH) is emerging as the low-hanging fruit of energy storage technologies. Hear from equipment providers – tanks & controls – about the technologies and program models that they are bringing to the Community Storage market. Manufacturers represented include:

 

Retail Pricing Interest Group Kickoff Meeting

Co-Chairs Clayton Engel, Consumers Energy and Evan Pittman, Comverge

Join the Retail Pricing interest group for its first meeting to help determine the charter, future activities, needs/requirements of the group, and join in dynamic presentations and discussions on relevant topics.

Possible topics:

  • Demand charges for residential customers: whether and when they make sense, how they should be structured, and how best to empower customers to manage them
  • Rate design considerations for customers with rooftop solar
  • The trend toward default time-of-use pricing
  • Variable pricing structures for residential customers (e.g., real-time pricing)

To Learn More, CLICK HERE

10:00 - 10:15 am

Break

10:15 - 12 noon

Community Storage Meeting cont.

Is There a Policy Gap for Community Storage Technologies? Robin Roy, NextEnergy for NRDC
Energy legislation is sure to be actively pursued in the next Congress. What might be done to help deliver the potential benefits of community energy storage, and ensure it is not overlooked, or even set back? Join us for a discussion of the Federal ‘policy gap’ for community storage, as seen in appliance energy standards, building technology R&D, and ENERGY STAR definitions. This session will also explore a legislative ‘straw man’ proposal, followed by a roundtable discussion.

Integration of Battery Storage as Community Storage Assets Mike Taylor, SEPA
SEPA’s recent Beyond The Meter resource guide describes the transition from a traditional, centralized power grid to a more distributed one as having significant impacts on the grid of the future. As utilities begin to explore the capabilities of distributed energy resources (DERs), new tools will be called upon to optimize grid infrastructure and operations, such as increased flexibility to incorporate solar’s more intermittent generation. This guide explores the potential value of various DERs to provide power, capacity and ancillary services to the grid.

Grid-Responsive Becomes Grid-Interactive & Load Management Becomes ‘Community Storage’!
Survey Results & Next Steps

Customer Engagement Interest Group Kickoff Meeting

Co-Facilitators Andrea Simmonsen, Idaho Power and Sharyn Barata, Opinion Dynamics

Join with others to explore the creation of a new PLMA interest group to explore customer engagement issues. Topics will include round-the-table discussion of relevant topics and brainstorming of future activities.

12 noon - 1:00 pm

Shared Interest Group Lunch

1:00 - 2:30 pm

Community Storage Meeting cont.

Solar, Storage, and DR — Modeling the Solar Triple Play on Distribution Circuits, John Powers, Extensible Energy
As solar penetrations rise on any given distribution circuit, both utility-scale storage and targeted demand response programs offer a promise in managing variable generation and hence net circuit load. The Community Solar Value Project (CSVP), a DOE SunShot project, provides an ideal opportunity to study how best to combine distribution-sited solar facilities with energy storage and DR program components. In this presentation, we show a realistic modeling approach to combining battery storage in front of the meter with DR behind the meter. Using an existing solar-plus-storage facility at PNM (the Prosperity Project, jointly funded under a prior DOE award in 2011-12), we demonstrate the value of adding DR program scenarios to (a) increase the capacity of the circuit to handle higher solar penetration, or (b) reduce the size and expense of the battery required. We present scenarios with different assumptions regarding DR technologies and strategies, and show how to map these assumptions onto DR program designs.

Minimizing Distributed Energy Resources (DER) Acquisition Cost through Descending Clock Auctions, Dan Bradley, Navigant

As part of the Brooklyn Queens Demand Management initiative, Con Edison of New York (CEONY) has committed to procure DER to defer investment in distribution system upgrades. CEONY is using an innovative descending clock auction approach to acquire DER to meet the required load reductions. We will discuss the:

  • Applicability of the descending clock auction to acquisition of DER to achieve specific load shape objectives
  • Structuring of contracts to minimize performance risk
  • Design of the auction
  • Results from the auction
  • Lessons of experience

Thermostat Interest Group Meeting

Co-Chairs Lee Hamilton, Xcel Energy and Jenny Roehm, Schneider Electric

Welcome and Introductions

 

Achieving the reality of IDSM — how far have we really come? Jenny Roehm, Schneider Electric
The strategic concept of an Integrated Demand Side Management (IDSM) program has existed for some time in various states, and in California it has been a policy initiative for over a decade. But how far has this concept really come in practice, what have been the efforts to overcome barriers, success stories, or even the fast failures? Jenny Roehm will lead a discussion on how the communicating thermostat provides an opportunity for a true IDSM program that combines energy efficiency and demand response, and examine the clear and present opportunity to move from the traditional independent program silos to an integrated solutions delivery.

2:30 - 2:45 pm

Break

2:45 - 4:30 pm

Community Storage Meeting cont.

Electric Vehicle Demand Response: Results of Real-World EV Load Management Pilot Programs, Eric Mallia, FleetCarma
This presentation will discuss the first residential smart charging project in Canada conducted in partnership with Toronto Hydro and the Ontario Ministry of Energy. In this project, thirty electric vehicle (EV) owners in Toronto participated in the 15-month ChargeTO program that enabled the local utility to actively curtail their EVs during charging. The project demonstrated the technical feasibility of the automated smart charging system, evaluated its limitations and quantified the real-world curtailment availability of the EVs, all while capturing participants' feedback and response to various incentive structures.

Memo From The Future: Hawaiian Electric Programs that leverage Behind-the-Meter Storage with Richard Barone, Hawaiian Electric Company
Rich will describe the process undertaken by Hawaiian Electric to deploy a portfolio of customer programs designed to mitigate variability introduced by rising solar penetrations. We'll describe the proposed framework and the current implementation plan that is evolving from technical demonstration phase to larger scale deployment with residential and commercial customers. We will cover issues in both technology choice and program design.

Closing Remarks & Wrap-up

To Learn More About Distributed Energy Resources Integration Interest Group, CLICK HERE or about Grid-Interactive Behind-the-Meter Storage Interest Group, CLICK HERE

Thermostat Interest Group Meeting cont.

BYOT Thermostat program free-ridership evaluation, Olivia Patterson, Opinion Dynamics
Increasingly, smart thermostat programs are being offered to customers to not only reduce peak demand, but also achieve energy savings. Of course, once energy savings enter the picture, so does the dreaded potential for free ridership. In this presentation, Olivia Patterson will discuss key considerations for designing smart thermostat programs that reduce free ridership, increase energy savings, and optimize demand response impacts as well.

The Dating Game – Utility Style, with Mystery Utility and Mystery Vendor Participants
What does it take to make a lasting relationship when implementing a program? Four utility participants and four vendor participants are going to find out in the Thermostat Interest Group final session of the day. In this “Dating Game” inspired panel, one of our utility guests will interview three potential vendors to find out who is the best match for a long term relationship. But relationships are two way streets, so we will also have one of our vendor participants look for a lasting bond by interviewing three of our utility participants. Will anyone find a relationship that lasts?

To Learn More, CLICK HERE

4:30 pm Adjourn
4:30 - 5:30 pm

PLMA Women in Demand Management Meetup

Co-Chairs Gwen Resendes, Bonneville Power Administration and Robin Maslowski, Navigant

Group members will meet at the lobby bar for a hosted reception. No RSVP is necessary. Women play an important role in demand response leadership and delivery. This interest group helps to promote that role by encouraging greater visibility, support, and recognition of women in the industry.

To Learn More, CLICK HERE

Tuesday, November 8, 2016
Wi-fi hosted by Comverge
7:30 - 8:30 am

Breakfast Buffet in Sponsor Lounge

Morning Session Co-chairs: Brad Davids, Nest Labs and Heather Manypenny, New Hampshire Electric Cooperative

8:30 - 8:50 am

Opening Remarks

Rich Philip, Duke Energy and PLMA Chair

8:50 - 9:00 am

Welcoming Remarks

9:00 - 9:30 am

Getting Rates Right: How DR and DER is Impacting Rate Making... or Vice Versa

Moderator: Rick Tempchin, Edison Electric Institute, with Doug Sansom, NRG Curtailment Solutions; Jeff Smith, Georgia Power; Stephen Wemple, Consolidated Edison; and Eric Winkler, ISO New England
Candid roundtable discussion among representatives from utilities and service providers. Referenced will be white papers published by EEI (click here) and EPRI (click here).  Topics will include:

  • How demand response and DER initiatives are impacting rate making and wholesale market pricing
  • Tactics for better integrating (or at least coordinating) the efforts of utility rate making and demand response staff
  • Lessons learned for DR professionals from leading-edge (and bleeding edge) rate making efforts nationwide
9:30 - 10:00 am

Beyond the Pilot: Using Smart Energy Solutions to Shape Future Customer Engagement and Demand Response

Nick Corsetti, National Grid
Take this opportunity to learn how National Grid is not piloting a program for the sake of piloting a program. Nick will share initial Year 2 results of National Grid's Smart Energy Solutions smart grid program (the largest smart grid deployment in the Northeast), with a specific reference to how they compare with Year 1 results. Learn how National Grid has leveraged all of the results from the pilot (TOU pricing, demand response, customer engagement, solar in a TOU environment, in-home technologies, and smart grid infrastructure) into the design of its new and innovative programs, initiatives, and regulatory frameworks across its operating territories of NY, MA, and RI - specifically on the topics of peak demand management and customer energy insights.
10:00 - 10:30 am

Beat the Peak: Expanding DR Beyond Hardware with Communication and Behavior

Catherine Powers, Old Dominion Electric Cooperative
Distribution Cooperatives and their serving G&Ts have always been strong advocates of Demand Response. ODEC, a G&T Cooperative, operates in the PJM market and DR can have high explicit value at times, but capturing the value can be elusive. Hardware based programs have always seemed to be the best answer, but there is now a growing interest in expanding these resources using behavioral models. ODEC and its member cooperatives have experimented with several models and will present the results.
10:30 - 11:00 am

Refreshment Break in Sponsor Lounge

11:00 - 12 noon

Demand Response Management Systems: Current Implementations and Future Trends

Brett Feldman, Navigant; with Diana Breziner, PECO; Sarah Chatterjee, Berkshire Hathaway, NV Energy; and Clay Engel, Consumers Energy
Demand Response Management Systems (DRMS) have been in development for several years now, but there are still only a handful of deployments to date. However, there has recently been an uptick in activity from across the spectrum of utility types ranging from municipal utilities to cooperatives to investor-owned utilities. There are a number of drivers such as system reliability, renewable integration, customer engagement, and regulatory mandates that are leading to increased interest in DRMS. However, there is really no standard definition of what a DRMS should offer at this point and different vendors offer varying system capabilities. Navigant is publishing the first full-scale research report focused on DRMS in Q3 2016 and will present on the technical basics, market drivers and barriers, competitive landscape, and 10-year forecasts for the DRMS market.
12 noon - 1:30 pm

Lunch Buffet in Sponsor Lounge Hosted by Comverge

Afternoon Session Co-Chairs: Robin Maslowski, Navigant and Michael Brown, Berkshire Hathaway, NV Energy

1:30 - 3:00 pm

Exploring Different Approaches to Winter DR

Beyond the Heatwave: Winter Demand Response for Residential HVAC
Jim Musilek, North Carolina Electric Membership Corporation; David Urquhart, New Brunswick Power; Ram Narayanamurthy, Electric Power Research Institute with Peter Black, ecobee
ERCOT, PJM, NYISO and ISO-NE issued their first winter DR events a couple of years ago, since then winter grid reliability continues to be of interest, and in some cases a need, in many regions. Strategies for managing the residential HVAC component of winter peaks are not as developed and established as those that are used for managing summer air conditioning load, and less straight forward. This panel of presenters will provide a comprehensive overview of winter demand management and response as well as two related utility case studies. The case studies highlight results and lessons learned from the winter 2015 season using control of auxiliary heating equipment for demand response. They will also highlight what insights can be drawn from smart thermostat data to establish effective winter demand response strategies.

Winter Demand Response — A Market That's Heating Up!
Roch Naleway, Portland General Electric with Brad Davids, Nest Labs
When most utilities hear the phrase "residential demand response," they think of programs that reduce peak demand on hot summer days — either through load control switches, connected thermostats, or behavioral approaches. However, for many utilities with high penetration of electric heating, especially in the Southeast and Northwest U.S., winter peaks are an even bigger issue than summer peaks, and implementing DR in the winter comes with a unique set of challenges. This session will discuss trends related to "Winter DR" and provide a case study of the approach that one utility, Portland General Electric, has taken to recruit and engage customers in a year-round demand response program utilizing smart thermostats.

3:00 - 3:30 pm

Refreshment Break in Sponsor Lounge

3:30 - 4:00 pm

Strategies for Implementing a Successful Price-Based Demand Response Program for Residential Customers

Caroline Stickel, Gulf Power with Steve Hambric, Comverge
The industry has been talking about time-varying and non-volumetric residential rate structures for years, but to date they've been brought to market mostly in the form of pilot deployments that reach a limited subset of customers. As a variety of catalysts have us poised to see significantly greater adoption of innovative mass-market rate structures: - Distributed energy resources are raising questions about how costs can be allocated most efficiently and fairly across all customers - Advanced metering infrastructure (AMI) penetration "the enabler of innovative rate design" continue to grow - Regulators in California, Massachusetts, New York, and other states are considering defaulting residential customers to time-of-use pricing, moving millions of ratepayers to this model. As utilities look to deploy new rate structures across large portions of their customer base, this presentation will explore the pros and cons of different programs and how customers can be empowered to respond to these rate structures to lower their bill and lower cost for their utility. In addition to sharing the details behind its innovative Energy Select TOU/CPP program, Gulf Power will also present strategies for incorporating a bring your own device (BYOD) approach to a price-based demand response program. Created in 2000, Energy Select was the first fully-automated critical-peak pricing program in the country and has consistently demonstrated innovation and customer focus. The program has received significant industry recognition, including the POWERGRID International Demand Response/Energy Efficiency Project of the Year and the Smart and the Smart Grid Customer Education Symposium Smart Grid Customer Education Award.
4:00 - 4:30 pm

Interest Group Report Out

Interest Group Representatives
In case you missed them, PLMA Interest Groups will provide a quick roundup of information shared during the half-day pre-conference workshops.
4:30 - 5:00 pm

Sponsor Showcase Lightning Round

Co-chairs Derek Kirchner, DTE Energy and Sandy Humenik, WeatherBug
Lightning-fast round of introductions to companies that offer leading-edge technology and service innovations. Emphasis will be on field applications and utility case studies. Listen closely to capture the quiz question answers to enter to win a valuable prize.

Sponsors: Jeffrey Norman, AutoGrid; Glenn Bogarde, CPower; Jason Cigarran, Comverge; Peter Black, ecobee; Jim Richardson, Landis+Gyr; Barry Haaser, Open ADR Alliance; Daniel Flohr, Sequentric; Marissa Hummon, Tendril; Joey Barr, WeatherBug Home; James McPhail, Zen Ecosystems

5:00 - 7:00 pm

Networking Reception in Sponsor Lounge

Wednesday, November 9, 2016
Wi-fi hosted by Comverge
7:30 - 8:30 am

Breakfast Buffet in Sponsor Lounge

8:30 am - 12 noon

Concurrent Breakout Sessions

Track A — Residential Behavior and Technology Solutions

Co-chairs Katie Panek, Westar Energy and Sharyn Barata, Opinion Dynamics

8:30 - 9:00 am

"Peak" at Big Savings Resulting from Tiny Emails

James Palmer, Belmont Light and Pasi Miettinen, Sagewell
When your capacity costs increase 300% in one year and you have lots of residential customers contributing to the peak, what do you do? You set a Big Goal to reduce your peak" and you set out to get a small reduction from each customer via emails. Did it work? Yes! Was it easy? No! Belmont Light and Sagewell used hourly smart meter tracking data and figured out how to get a 1 MW peak load reduction for every 10,000 residential email addresses.

9:00 - 9:30 am

Smart Thermostats, Peak Demand and the Law of Unintended Consequences

Rich Philip, Duke Energy and Stuart Schare, Navigant
Deploying web-connected "smart thermostats" to customers gives them more control over their A/C use through convenience, connectivity and education. Utilities deliver these programs because they want peak demand reductions. That's not necessarily why customers enroll, however. This presentation presents the findings of an evaluation of Duke Energy's HoM program, and the effect on peak demand impacts when participants' motivation for adjusting their behavior isn't aligned with the utility's peak demand reduction goals.

9:30 - 10:00 am

BYOT Demand Response: Lessons from Texas

Seth Frader-Thompson, EnergyHub
Early BYOT programs are reaching maturity, new programs are coming online every month, and thermostats and other connected devices are proliferating across North America. Seth will provide a brief history of BYOT DR, and share lessons learned across early BYOT activities and how those have informed current best practices. Topics covered will include everything from marketing and recruiting insights that maximize enrollment, to the use of data science to inform reliable dispatch strategies. Seth will present these learnings through the lens of BYOT DR in the Texas market (ERCOT’s ERS and utility load management programs). Seth will conclude with a snapshot into the future, with perspective on the market’s movement from BYOT to BYOD (bring-your-own-device), including stationary batteries, EV chargers, pool pumps, hot water heaters, load control switches and other internet connected devices.

10:00 - 10:30 am

Refreshment Break in Sponsor Lounge

10:30 - 11:00 am

Missouri River Energy Services "Get the Load Down" DR Program

Brad Lingen, Missouri River Energy Services and Joseph Childs, Eaton
MRES takes a comprehensive approach of supporting direct load control Demand Response for member utilities. The program is designed for air conditioners, water heaters, and space heating. MRES supports the program by providing the common infrastructure required for a DR program including Program Branding, Marketing Materials, IT Support and DR Platform Hosting. Member Utilities are responsible for marketing communication, enrollment, and installation. The DR benefits to the members help both member utilities and MRES manage energy supply costs and meet state mandates. The presentation will describe the program and achieved benefits.

11:00 - 11:30 am

Flipping the Switch — Customer Behavior Matters when Optimizing DR Programs

Olivia Patterson, Opinion Dynamics
The industry is moving towards installing technologies that engage customers during demand response events. As a result, it is essential to have a clear understanding of customer behavior, particularly regarding barriers and drivers for engagement. This presentation draws upon case studies gleaned from customer research that address customer purchase and program enrollment decision making, customer engagement during events, and customer engagement with demand response over time. These studies will present a compelling case that customer behavior, choices and engagement are paramount when designing and delivering demand response programs to achieve impact goals.

 

11:30 - 12 noon

Empowering Voluntary DR with Rates and Technology

Peter Steele-Mosey, Navigant
Navigant will discuss aspects of PowerStream's Advantage Power Pricing pilot, a technology-enabled variable peak pricing program deployed in the summer of 2015 and still in the field. PowerStream and Navigant will present some of the major findings of the summer 2015 evaluation, the preliminary findings of the 2016 cycle evaluation, the ongoing evolution of the program, and how the program overall design could fit into a larger strategy of offering "best fit" optional rates to customers.

 

Track B — Emerging Markets and New DR Models

Co-chairs Brian Solsbee, Tennessee Valley Authority and Dave Hyland, Schneider Electric

8:30 - 9:00 am

The Emerging Market of Energy Storage and Automated Demand Response

David Holmberg, NIST Engineering Laboratory and Rich Barone, Hawaiian Electric Power Company
Energy storage is expected to play an increasingly important role in the evolution of the power grid. Coupling energy storage technologies with Automated Demand Response can achieve peak load reductions as well as enhanced system response at a lower system cost while maintaining the same performance levels.

9:00 - 9:30 am

Customer Perspective: How Demand Response Became the Cornerstone of City Furniture’s Energy Efficiency Program

Ian Peshel, City Furniture
What is it that draws business customers to participate in DR? Is it only the monthly savings on the electric bill or is there a bigger picture? City Furniture is a major furniture retailer in the Florida market. They recently worked with Florida Power & Light (FPL) to explore various cost and energy-saving programs and ultimately began participating in multiple FPL programs; including the Commercial/Industrial Demand Reduction program. Ian Peshel, Director of Facilities for City Furniture, will provide real-world insights into the primary factors that influenced their participation in FPL’s demand response / energy efficiency programs. He will discuss key factors that other business customers would likely consider in evaluating the benefits of DR as well as how participation in the program led to a complete demand reduction program.

 

9:30 - 10:00 am

Aggregator Perspective: Learnings from Integrating New Demand Response Mechanisms in Energy Markets

Jennifer Chamberlin, CPower
This session will present key learnings from the ongoing implementation of new Demand Response programs that are currently being rolled out by utilities. The Demand Response market in California is undergoing a massive transformation to make it more aligned with wholesale markets. The CAISO DRAM pilot was launched on June 1, 2016 across all three major California investor-owned utilities. As one of the DR aggregators offering DRAM resources for C&I customers in the Pacific Gas and Electric Company and Southern California Edison service areas, CPower will share updates and lessons learned.

 

10:00 - 10:30 am

Refreshment Break in Sponsor Lounge

10:30 am - 12 noon

Perspectives on Internet of Things

Engaging the Customer with an IoT Approach to Energy Savings: National Grid’s ConnectedSolutions Consumer Energy Platform, Mona Chandra, National Grid
The convergence of the Internet of Things (IoT) and Grid of Things (GoT) creates opportunities for utilities to take advantage of the technology features and data output that connected devices have to offer. Learn how National Grid, a leading utility provider in the Northeast, worked with WeatherBug Home to create a new consumer energy platform, ConnectedSolutions (launched in June of 2016) that enables customers to easily connect and manage smart devices and appliances for their home or small business, helping them conveniently reduce energy use in the summer, when energy demand during periods of peak demand (reducing regional energy costs), protect the environment by lowering emissions, and support state and local energy initiatives.

Leveraging an IoT Partner Ecosystem to Drive GoT (Grid of Things) Value, Amena Ali, WeatherBug Home
The smart home is becoming a reality, bringing increased consumer expectations for choices related to automation, comfort, and savings. Utilities have both a challenge and an opportunity to integrate a multitude of connected devices for DER specific to intelligent management of demand response (DR) and energy efficiency (EE) programs - with a side order of increased regulatory pressures just for fun! The Internet of Things (IoT) has ushered utilities and electricity providers into a world of connected devices that holds promise in transforming the Smart Grid into the Grid of Things (GoT). An IoT approach can provide a valuable platform to integrate and optimize connected devices and appliances. To win consumer acceptance and drive satisfaction, and meet DR and EE goals, the creation of a new partnership ecosystem between utilities, technology providers and service providers is necessary to remove market friction and to boost engagement by the consumer. This general session will provide insight into growth of the IoT and connected devices, the acceptance and adoption of the connected devices by the consumer, and how the challenge of this new environment can be turned into opportunity through partner data aggregation platforms that take the promise of IoT and deliver GoT value for utility and electricity providers.

Internet of Things and Bring Your Own Device Programs, Bob Donaldson, Duke Energy; Mark Kerbel, Encycle and Albert Chiu, Pacific Gas and Electric Company
Millions of homes have load-consuming resources that could be controlled via external signaling thanks to the Internet of Things (IoT) revolution. One early incarnation of IoT involves utility programs based on "Bring Your Own Device (BYOD)". BYOD enables customers to purchase a compatible product (thermostat, pool pump, load controller) from a retailer, third-party or service provider that can be used to participate in a utility program. The device offers utilities a way to engage consumers, help them manage their energy and to get more customers to participate in their programs.

12 noon - 1:00 pm

Lunch Buffet in Sponsor Lounge Hosted by EnergyHub

Afternoon Session Co-Chair: Brian Doyle, Xcel Energy

1:00 - 2:00 pm

Defining The Evolution of Demand Response: From 1.0 to 3.0 and Beyond

Moderator: Michael Brown, Berkshire Hathaway, NV Energy; with Ross Malme, Skipping Stone; Robin Maslowski, Navigant; Ray Pustinger, Alternative Energy Systems Consulting; Dennis Quinn, Joule Assets

Join this discussion among the architects of PLMA's Demand Response Training Series as they articulate a definition for the evolution of demand response. Their definition is now being used across the three training courses produced by PLMA, but you are invited to add editorial comments to help define an ideal industry vision for the fully-evolved state of demand response and identify the 10 most significant initiatives in the evolution of demand response. Download the draft paper provide comments at www.peakload.org/blogpost/1502825/Defining-the-Evolution-of-Demand-Response

2:00 - 2:15 pm

Welcome to Nashville for 35th PLMA Conference

Brian Solsbee, Tennessee Valley Authority

2:15 - 2:30 pm

Closing Remarks

Michael Brown, Berkshire Hathaway, NV Energy and PLMA Vice-Chair

2:30 pm

Adjourn

2:30 - 3:00 pm

Ice Cream Social in Sponsor Lounge with Utility Load Management Exchange
Hosted by CPower

 
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