PSEG Job Opportunity: Energy Efficiency Program Support Manager

Posted January 14, 2025

Job Summary
This role is a first level leader, as a working supervisor,  that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties

• Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services
• Manage employee performance
• Ensure vendor and employee compliance with safety protocols and practices
• Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services
• Enhance program delivery/customer experience and resolve business/customer issues
• Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
• Provide oversight for business controls, process improvement and compliance
• Ensure accurate invoice processing
• Identify and implement process improvements and automate where possible
• Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
• Prepare and present program and project status reports to senior management
• Assist with special projects as necessary
• This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
• During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations

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