The Threshold Group and EFI partner to provide professional turnkey installations of Smart ThermostatsThreshold

BOSTON, Sept. 21, 2021 /PRNewswire/ -- The Threshold Group and EFI have partnered to create an opportunity for utilities and energy providers to effortlessly provide low-cost, professional installation of smart thermostats and other IOT devices to their customers. 

Utilizing the EFI energy marketplace and Threshold's nationwide network of well-trained technicians, utilities and energy providers can incentivize customers to choose energy-efficient products such as smart thermostats and ensure they get installed quickly and professionally.

A key component of this program is its ability to efficiently support demand response programs. When it is critical to get a device operational as soon as possible – EFI and Threshold can provide a seamless ordering, scheduling and installation process. Threshold technicians also focus on customer service and education to ensure consumers become comfortable with the features of the thermostat or other smart device as well as the benefits of a Demand Response or Time Of Use program.

EFI recently conducted a survey that indicated one of the main reasons customers hesitate to purchase a smart home or thermostat product is because of concerns regarding installation. Although smart thermostats are discounted by EFI and are often instantly rebated by the utility or energy provider, the cost of installation discourages customers from the purchase of these products. Or even worse, the customer acquires the thermostat and never installs it.

With this partnership, EFI and Threshold can work with its partners to earmark existing budget, rebates and incentives to provide a value proposition that motivates customers to purchase a smart thermostat or other device while mitigating the installation concern with a free or significantly reduced professional installation.

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