HOT TOPIC: TOU Programs Best Practices for Design, Implementation, and Customer Engagement
Thursday, October 21, 2021, 12:30 PM - 1:30 PM EDT
Category: HOT TOPIC Conversations
TOU Programs: Best Practices for Design, Implementation, and Customer Engagement Hosted by the Retail Pricing Interest GroupAs the U.S. expands its clean energy infrastructure, regulators and grid operators are increasingly mandating that utilities implement time-of-use (TOU) rate structures that incentivize customer load shifting. While requirements and timelines can vary at the state level, the success of any TOU program hinges on targeted engagement to drive customer participation. This panel brings together representatives from utilities across the country – Consumers Energy, PG&E and SCE – to share best practices and lessons learned throughout their TOU transitions. They will also be joined by GridX, Inc., the provider of the cloud-based toolkit at the heart of each program to discuss:
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Co-Chair, Pricing Group Jordan Folks Opinion Dynamics |
Guest Speaker Scott Engstrom GridX |
Guest Speaker Miriam Fischlein So Cal Edison |
Guest Speaker Greg Stevenson Consumers Energy |
The PLMA Retail Pricing Interest Group seeks to examine a variety of demand response, energy efficiency, and other system retail pricing rates and programs, independent of any specific technology or solution. It will collect and selectively share summaries, excerpts, and/or full text from published, and not-so-public documentation, including utility pilots and program evaluations, plus reports and white papers that cover rates/program evaluations, program design concepts, market assessments, savings potential, and more.
Staff of PLMA member organizations are welcome to join in any HOT TOPIC conversation. If you are interested in a topic, please plan to join us! If you are curious about a particular Interest Group and would like to better understand its focus and work, please participate. And, if you have colleagues within your organization who you think may find a TOPIC interesting, please invite them to log in too.
If your organization is not yet a PLMA member, and you'd like to participate in the HOT TOPICs program and other member opportunities, please consider joining PLMA. For more information, please contact Rich Philip, Executive Director; or Judy Knight, Chief Development Officer.
HOT TOPICS are all about engaging PLMA member practitioners in conversations about important current issues affecting dynamic load management, including demand response, and distributed energy resources. Tune in for an online conversation and chat with the PLMA Interest Groups. Join us to participate, learn, or just listen. You’ll gather key insights and ideas from across the PLMA membership.
Contact: Rich Philip, [email protected]; 707-652-5333