PLMA Load Management Leadership Load Management Dialogue
PLMA Load Management Dialogue

Resource Materials For:

Indiana Michigan Power and Tendril for Residential Integrated DSM Approach

with Jon Walter, Indiana Michigan Power; Emilie Stone, Tendril; and Laurie Duhan, BGE

Presented on Thursday, July 11, 2019; 12:30 - 1:00 p.m. Eastern

Thank you for your interest in this PLMA Load Management Dialogue. You have access to watch the recording here.

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Gain key insights from a 16th PLMA Award-winning initiative for Program Pacesetter.

Indiana Michigan Power (I&M) worked with Tendril to implement Orchestrated Energy, a connected thermostat demand response program dramatically shifting peak load and improving the energy efficiency beyond that of smart thermostats, without sacrificing customer comfort. I&M uses this program as a customer engagement tool that also provides demand response load while keeping customers comfortable. I&M envisions this program as another way to become a trusted energy advisor to their customers on how to utilize the connected home.

IM Home ran on 2,132 thermostats in Indiana and 423 thermostats in Michigan from May 2018 to September 2018 leveraging smart thermostats from ecobee and Honeywell. The program saved 80,220 hours of cooling runtime in Indiana and 8,736 hours of cooling runtime in Michigan. This works out to more than 263 MWh saved in a little more than four months of operation, allowing the program to deliver gross realization rates of more than 100% in both states. This is in addition to the traditional savings already delivered by smart thermostats.

Jon Walte

Jon Walter

Indiana Michigan Power

Jon Walter has been with American Electric Power for over 16 years. As Regulatory Manager for the last 9 years, Jon leads efforts to develop, plan, and implement demand side management and energy efficiency programs. He also prepares and manages renewable energy portfolio regulatory compliance filings for the utility. He earned a M.B.A. in Business/Managerial Economics from Indiana University – Kelley School of Business; and a B.S. in Electrical Engineering from Purdue University.

Emilie Stone

Emilie Stone


Emilie Stone is Head of Product for Demand Management Solutions including Tendril Orchestrated Energy, a non-wires alternative platform that reduces residential energy consumption during peak demand. She leads Tendril’s efforts for deep integration with market-leading OEMs to deliver superior performance over traditional DR programs. She also works with utility partners to develop cost-effective, performative programs to meet all varieties of load management goals. Emilie is passionate about changing the way we value and consume energy with a balance of advanced technology and pragmatic customer experience. Before joining Tendril, Emilie ran lithium-ion and power electronics development for electric vehicles, data centers and the military. She offers a deep understanding of energy storage technology and the capabilities and shortcomings within this landscape. She has an MS in Mechanical Engineering from the University of Michigan and a BS in Mechanical Engineering from the Georgia Institute of Technology.

Laurie Duhan

Laurie Duhan

BGE, an Exelon Company and PLMA Award Group Co-Chair

Laurie Duhan has worked in the regulated utility industry for over 35 years. Currently she leads BGE’s Demand Side Management Programs, which include Residential Demand Response, Residential and Commercial Energy Efficiency and Behavioral Energy Efficiency programs. She is responsible for all aspects of these programs including strategic planning, program design, measurement and valuation, as well as meeting BGE’s EmPOWER Maryland energy efficiency goals. Prior to this position Laurie lead BGE’s Gas and Electric Customer Choice programs, allowing customers to purchase their gas and/or electricity from a licensed third-party energy supplier. Her experience in areas at BGE in both leadership and key contributor positions include Gas Pricing and Tariffs, Regulatory Accounting, Budget Analysis and Financial Planning. Prior to joining BGE, Laurie worked at Houston Lighting & Power Company. Laurie is currently a Co-Chair for PLMA’s Award Committee.

Who Should Attend. Practitioners from energy utilities, solution providers and trade allies looking to gain and share dynamic load management expertise, including demand response (DR) and distributed energy resources (DER).

How Dialogues Work. When you register, you may submit a comment or question in advance. After brief introductions, the featured speakers will have an informal 30-minute conversation. You're welcome to use a speaker phone so an unlimited number of people may participate. After the Dialogue, you will receive a recording web link. Unable to participate on this day and time? Register anyway and you will automatically receive the recording link.