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36th Conference Agenda
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36th PLMA Conference

Nov. 13-15, 2017 in Cambridge, Mass.

Conference Agenda

Download the 36th Conference Program HERE
Instructions On How to Download Our Conference App HERE

Monday, November 13, 2017
Optional Concurrent Pre-Conference Events (registration required)

 PLMA Demand Response Training Course
Evolution of Demand Response: Fundamentals and Path Forward
9:30 am - 4:00 pm Eastern

Mark Martinez, Southern California Edison
Co-Chair Mark Martinez, Southern California Edison
Christine Riker, Energy Solutions
Co-Chair Christine Riker, Energy Solutions

This one-day course explains how today’s demand response initiatives are evolving to interact with an emerging future with distributed energy resources for peak load management and much more. The course content expands on a white paper at www.peakload.org/?page=DefiningEvolutionDR.

Learn more about the DR Training Series

See the Agenda and register CLICK HERE

PLMA Interest Group Meetings
8:00 am

Shared Interest Group Breakfast

9:00 - 11:00 am

Behind-the-Meter Storage Meeting

Women in Demand Management Meeting

Gary Connett, Great River Energy
Co-Chair Gary Connett, Great River Energy
Steve Koep
Co-Chair Steve Koep, Vaughn Thermal Corp.

The Expanding Role of BTMS and DER Integration

9:00 - 10:00 am

BTMS and DER Integration Interest Groups: It’s Merger Time! Beneficial Electrification Interest Group: The Right Time?

Gary Connett, Great River Energy; Steve Koep, Vaughn Thermal Corp.; Rich Barone, Hawaiian Electric Co.; John Powers, Extensible Energy

10:00 – 10:50 am

The Grid-Enabled Product Category Comes to Fruition! Every Electric Water Heater Should Be Grid-Connected!

Moderator Steve Koep, Vaughn, Co-Chair PLMA Behind-the-Meter Storage (BTMS) Interest Group; Co-Chair The Community Storage Initiative

Keith Dennis, National Rural Electric Cooperative Association
Keith Dennis, NRECA
The Formalization of the Grid-Enabled Product Category
Paul Steffes, Steffes
Paul Steffes, Steffes Corp.
The Path to Grid-Interactive Water Heating (GIWH), Opportunities & Challenges
Rich Barone, Hawaiian Electric Company
Rich Barone, Hawaiian Electric Co.
A GIWH Postcard From Hawaii
10:50 – 11:00 am

Morning Wrap Up! Next Steps?

See expanded agenda details at www.peakload.org/group/GIWH

Melissa Knous, Duke Energy
Co-Chair Melissa Knous, Duke Energy
Erika Diamond, EnergyHub
Co-Chair Erika Diamond, EnergyHub

Join your Interest Group Co-Chairs and a panel of experts as we delve into the unique career paths of our members, get updates on Women in DM activities and plan for the year ahead.

9:00 - 10:00 am
Sarah McAuley, Enernoc
Sarah McAuley, Enernoc
Ruth Kiselewich, ICF
Ruth Kiselewich, ICF

Industry and Career Deep Dive

Sarah with other seasoned professionals will discuss their career paths and how they came to their current professional positions, where they see the industry going, and the opportunities they see for both companies and employees, followed by a question and answer session. This session is not for women only, but anyone interested in advancing their career in energy management.

10:00 - 10:30 am

Mentorship Program Update

Learn about the progress of the Women in DM Mentoring Program, and meet some of the mentors and mentees selected for the pilot.

10:30-11:00 am

Yearly Planning Session

We want to hear from you! Come with any thoughts, feedback and/or ideas for how we can shape Women in DM for the future.

Learn more about the Women in DM interest group

11:00 - 12 noon

Shared Interest Group Lunch

12 noon - 2:00 pm

DER Integration Meeting

Customer Engagement Meeting

Rich Barone, Hawaiian Electric Company
Co-Chair Rich Barone, Hawaiian Electric Company
John Powers, Extensible Energy
Co-Chair John Powers, Extensible Energy

The DER Integration Interest Group addresses key economic, engineering, and customer program design aspects of Distributed Energy Resource Integration, including:

  • Valuation of load management resources in “firming” non-dispatchable renewable resources
  • Program design and re-design issues for adapting DR programs from peak-shaving to DER integration programs
  • Technology needs assessments for DER applications

The DER Integration Interest Group intends to draw upon the experience of multiple utilities with high or increasing renewables penetration as well as from organizations moving into DR from solar and wind markets.

12 noon – 12:05 pm

Session Introduction

John Powers, Extensible Energy
This intro session will also summarize the rationale for the merger of the Behind-the-Meter Storage interest group with the DER Integration interest group.

12:05 – 12:55 pm

Dispatches: Stories from the Grid’s Edge

Moderator Rich Barone, Hawaiian Electric Co.
Market-leading DER luminaries discuss the real-world opportunities and challenges in aggregating fleets of distributed resources. Topics will include:

  • Fundamental capabilities of distributed storage
  • Business models
  • Technical challenges
  • Market and regulatory conditions
  • Customer engagement
  • Current Utility DER Programs/opportunities

Panelists:

Dave Hebert, Demand Energy
Dave Hebert, Demand Energy
Mark Triplett, Green Charge Networks
Mark Triplett, Green Charge Networks
Audrey Lee, Sunrun
Audrey Lee, Sunrun
John Bellacicco, Stem
John Bellacicco, Stem
12:55 - 1:20 pm

Valuing Solar Plus Storage Options — Lessons from the Community Solar Value Project

John Powers, Extensible Energy
The Community Solar Value Project (CSVP), co-funded by the DOE SunShot Initiative, is a pioneering DER Integration project featuring participation by ten Western utilities. Over the past three years, the CSVP Team has worked with thought leaders in utilities, NREL, the DOE, and leading consulting firms to develop tools and techniques for advancing "solar-plus" options through the real-world laboratory of community solar projects. This presentation will summarize the key lessons for program designers learned from the CSVP in the key areas of estimating the value of combined solar-plus-DR-plus-storage options (the "solar triple play"), and translating that value into viable program pricing for customers. This presentation includes three scenarios from the Western US (Northern California, Rocky Mountain, Desert Southwest), drawing information from the multiple utilities participating in the CSVP. Pricing approaches from IOUs, Coops, and Municipal utilities will be discussed.

1:20 – 1:45 pm
Greg Wikler, Navigant
Greg Wikler, Navigant

Puget Sound Energy Case Study

Puget Sound Energy (PSE) conducted a DR potential assessment for its service territory to estimate how much DR was available to help address forecasted winter peak capacity shortfalls. The study was part of a broader DER potential study which included energy efficiency, customer sited generation, and storage. The DR potential assessment followed a detailed bottom-up methodology for market segmentation and characterization of end-use loads to estimate DR potential. In addition to winter peak load reduction, the study also estimated summer DR potential. The study further differentiated DR potential by event duration. PSE's customers were segmented by class (following PSE's rate codes), building type and end-uses. The study considered four customer classes (residential, small C&I, medium C&I, large C&I, extra-large C&I), ten building types (grocery, hospital, hotel, office, etc.), and eight end-uses (central furnaces, heat pumps, water heating, process, etc.) for potential characterization. Four different DR program types were characterized — Direct Load Control (DLC), C&I Curtailment (with firm capacity reduction commitment), Economic DR (voluntary energy reduction only), and Dynamic Pricing. The results from the study indicate 4 percent winter peak load reduction potential from a DR program portfolio. Space heating and electric water heating DLC have highest load reduction potential, followed by C&I Curtailment and Dynamic Pricing. Among the different commercial building types, office and retail have substantial share in the total potential. Study results establish Dynamic Pricing as the least cost option with significant share in total potential. Among the non-pricing options, Economic DR has lowest cost with relatively small share in the potential, followed by DLC and C&I Curtailment. PSE is in the process of incorporating the potential results into the Company's Integrated Resource Plan (IRP).

1:45 – 2:00 pm

BTMS and DER Integration: Future Topics and Targets for the Merged Interest Group

Moderated by: Gary Connett, Steve Koep, Rich Barone, John Powers

Learn more about the DER Integration interest group

Meridith Nierenberg, Orange and Rockland
Co-Chair Meridith Nierenberg, Orange and Rockland Utilities
Andrea Simmonsen, Idaho Power
Co-Chair Andrea Simmonsen, Idaho Power Company
Sharyn Barata, Opinion Dynamics
Co-Chair Sharyn Barata, Opinion Dynamics

Five Top Trends in Utility Customer Engagement

Join your Interest Group Co-Chairs and a panel of experts as we dive into the top five customer engagement trends in our industry today.

12 noon – 12:05 pm

Customer Engagement Interest Group Welcome by Co-Chairs

Andrea Simmonsen, Idaho Power, Meridith Nierenberg, Orange & Rockland Utilities, and Sharyn Barata, Opinion Dynamics

12:05 – 1:05 pm
Moderator Krysti Shallenberger, Utility Dive
Moderator Krysti Shallenberger, Utility Dive

Expert Panel: Top Five Trends for Utility Customer Engagement

Krysti Shallenberger, of Utility Dive will moderate a panel discussing the "5 Trends to Watch in Utility Customer Engagement". This article was published earlier this year. From smart thermostats to energy marketplaces, these are the trends shaping consumer engagement in the energy industry. Expert panelists will discuss the top five trends for utility customer engagement.

• Partnerships
• Knowing the Customer
• Connected Devices
• Big Data, and the
• Energy Marketplace

The panelists will speak for 45 minutes, followed by a 15 minute open discussion with all attendees.

Panelists:

Chris Ashely, Energy Hub
Chris Ashley, Energy Hub
Judd Moritz, Simple Energy
Judd Moritz, Simple Energy
Patty Durand, Smart Energy Consumer Collaborative
Patty Durand, Smart Energy Consumer Collaborative
Lee Hamilton, Xcel Energy
Lee Hamilton, Xcel Energy
1:05 – 1:50 pm

Breakout Sessions

Dive deeper into the trends you are most interested in during breakout sessions. In these interactive sessions, you will have the opportunity to participate in a small group discussion related to key trends in customer engagement. The breakout sessions will meet for 30 minutes, followed by a 15 minutes report out to share key takeaways. The following small group discussions will be facilitated:

  • Best Practices for Engaging Customers through Energy Marketplaces Judd Moritz of Simple Energy will help facilitate the discussion.
  • Enhancing the Customer Journey Patty Durand of Smart Energy Consumer Collaborative will help facilitate the discussion.
  • How to Measure the Success of your Customer Engagement Strategies an Opinion Dynamics representative will help facilitate the discussion.
1:50 – 2:00 pm

Wrap up and Introduction to 36th PLMA Conference

Presented by Customer Engagement Co-Chairs, Andrea, Meridith and Sharyn

Learn more about the Customer Engagement interest group

2:00 - 2:30 pm

Refreshment Break

2:30 - 4:30 pm

Retail Pricing Roundtable

Thermostat Meeting

Clayton Engel, Consumers Energy
Co-Chair Clay Engel, Consumers Energy
Evan Pittman, Itron
Co-Chair Evan Pittman, Itron

Join the Retail Pricing Interest Group for an open discussion featuring practitioners from utilities, consultancies, and technology providers who are in the midst of deploying time-varying pricing programs for electric customers. In the face of growing DER proliferation and pressure to make efficient use of capital assets, many utilities are turning to innovative tariff designs to ensure adequate cost recovery and to incentivize efficient consumption and production decisions behind the meter. Don’t miss the opportunity to learn from your peers’ successes and challenges in this burgeoning area of interest.

Julia Lundin, Oracle
Julia Lundin, Oracle

Customer Motivators: Demonstrating the Value of Smart Meters with Peak Time Rewards

In this session, you will learn how National Grid is: Demonstrating the value of their smart meter rollout while simultaneously increasing customer satisfaction and engagement, providing monetary incentives to customers without altering their billing system, and empowering customers with tools and information to manage their own energy usage.

Sanem Sergici, The Brattle Group
Sanem Sergici, The Brattle Group

Retail Pricing Reform: What’s the Hold Up and How Can We Move It Forward?

In this session, Sanem will cover:
• A brief history of the tariff reform starting with the early TOU pilots in the late 70s, extending to pilots and programs with smart homes and transactive energy.
• Despite the long history of the innovative pricing, progress is happening at a snail’s pace. What are the barriers to the tariff reform?
• Ways to address some of these barriers and moving ahead with the tariff reform.

Learn more about the Retail Pricing interest group

Justin Chamberlain, CPS Energy
Co-Chair Justin Chamberlain, CPS Energy
Olivia Patterson, Opinion Dynamics
Co-Chair Olivia Patterson, Opinion Dynamics
2:30 pm

Welcome and Introductions

2:35 pm
Kurt Roth, Fraunhofer USA
Kurt Roth, Fraunhofer USA
Peter Klint, Eversource
Peter Klint, Eversource
 Brenda Pike, National Grid
Brenda Pike, National Grid

Emerging Opportunities for Communicating Thermostats: Things Are Heating Up!

While communicating thermostats (CTs) have recently become mainstays of both residential demand response and energy efficiency programs, they have the potential to provide further value to utility programs. The Fraunhofer USA Center for Sustainable Energy Systems (CSE), Eversource, Holyoke Gas & Electric, and National Grid are collaborating on a DOE Building America project to develop and test algorithms that analyze CT data to remotely and accurately identify insulation, air sealing, and heating system retrofit opportunities. This can be used to generate customer-specific retrofit offers and savings estimates that are expected to significantly increase customer uptake. Furthermore, the algorithms could also enable remote performance assessment of retrofits to ensure that they perform as expected, providing rapid and home-specific assessment in contrast to typical evaluation practices. This presentation will describe lesson learned from ongoing efforts to realize these emerging value CT propositions, focusing on factors related to program integration.

3:15 pm

The Future of BYOT: Conversation with the Authors of the PLMA Whitepaper

Alan Mellovitz, Accenture
Alan Mellovitz, Accenture
Jeff Norman, AutoGrid
Jeff Norman, Autogrid
Dain Nestel, CLEAResult
Dain Nestel, CLEAResult
Erika Diamond, EnergyHub
Erika Diamond, EnergyHub
Brad Davids, Nest
Brad Davids, Nest
Lee Hamilton, Xcel Energy
Lee Hamilton, Xcel Energy

 

4:15 pm

Thermostat Interest Group Meeting Check-in

Learn more about the Thermostat interest group

4:30 - 5:30 pm

PLMA Interest Group Meetup

All are welcome to attend to network and learn how to make the most of the Conference activities.

6:00 - 8:00 pm

Board of Directors Meeting

Business meeting with working dinner for Board members and At-Large Representatives listed at www.peakload.org/?page=Leadership only.
8:00 - 10:00 pm

Welcome Reception at The PLMA Rooftop Lounge, 14th Floor

Open to all conference registrants at no additional fee, compliments of PLMA.

 

Tuesday, November 14, 2017
Wi-Fi hosted by Itron; Electric Power Alley hosted by CLEAResult
7:30 - 8:30 am

Breakfast Buffet in Sponsor Lounge

8:30 - 10:00 am Morning General Session 1
Richard Phillip, Duke Energy
Co-Chair Richard Philip, Duke Energy
Sharyn Barata, Opinion Dynamics
Co-Chair Sharyn Barata, Opinion Dynamics
8:30 - 8:40 am
Richard Phillip, Duke Energy
Richard Philip, Duke Energy and PLMA Chair

Opening Remarks

8:40 - 9:00 am
Judith Judson Commissioner at Massachusetts Department of Energy Resources

Welcoming Remarks: "Vision of New England" and Welcome to Boston
Commissioner Judith Judson, Massachusetts Department of Energy Resources

Judith Judson was appointed as Commissioner of the Department of Energy Resources in April 2015. Prior to joining the DOER, Judith worked at Customized Energy Solutions as Director of Emerging Technologies for the U.S. where she advised clients on the use of innovative technologies to cost-effectively modernize the US electric grid. Judith joined Customized Energy Solutions from Massachusetts-based clean energy technology company, Beacon Power LLC, where she served as Vice President of Asset Management and Market Development. As a nationally recognized expert on energy storage, Judith has participated in numerous hearings and technical conferences at the Federal Energy Regulatory Commission and the U.S. Department of Energy.

Commissioner Judson chairs the Massachusetts Energy Efficiency Advisory Council and represents Massachusetts on the Boards of the Regional Greenhouse Gas Initiative Inc.; and Massachusetts Clean Energy Center. Previously she served as Chairman and Commissioner of the Massachusetts Public Utilities Commission during the Romney Administration. She holds an M.B.A. from Harvard Business School and a Bachelor's degree in Mechanical Engineering from Kettering University.

9:00 - 10:00 am

Northeast Regional Roundup of Customer-centric Programs

Paul Wassink, National Grid
Paul Wassink, National Grid
Michael Goldman, Eversource
Michael Goldman, Eversource
Aaron Mehta, Con Edison
Aaron Mehta,
Con Edison
Austin Brandt, Cape Light Compact
Austin Brandt, Cape Light Compact

Representatives from Eversource, National Grid, ConEdison, and the Cape Light Compact will talk about the unique challenges and opportunities for demand response in the northeast. They will cover their organizations' experience with demand response from program conception to execution, and how they plan to grow their programs. Learn about:

  • Eversource's investigation into technology specific demand response, using a persona-based approach
  • National Grid's experience with a Pay-For-Performance demand response model
  • Cape Light Compact's exploration of demand response in a unique market
  • Highlights from the Con Edison BQDM demand response auction
10:00 - 10:30 am

Designing for Customer-centric Residential DLC DR Utility Programs

Joana M. Arbreu, Fraunhofer CSE
Joana M. Abreu, Fraunhofer CSE
Kurt Roth, Fraunhofer CSE
Kurt Roth, Fraunhofer CSE
Brenda Pike, National Grid
Brenda Pike, National Grid

Learn how National Grid's ConnectedSolutions residential demand response program helps reduce market price spikes and increases grid reliability. Currently enabled by connected thermostats, National Grid plans to allow customers to enroll Wi-Fi enabled clothes washers, dryers, and water heaters in 2017. Gain insight on customer-centric recommendations for designing successful residential direct load control DR utility programs based on understanding customer attitudes, concerns, motivations for, and barriers to enrollment so that connected residential DR can rapidly scale to realize its full peak demand management potential.

10:30 - 11:00 am

Refreshment Break in Sponsor Lounge

11:00 - 12 noon Morning General Session 2
Wendy Brummer, Utility Load Management Exchange
Co-Chair Wendy Brummer, Pacific Gas and Electric Company
Brett Feldman, Navigant
Co-Chair Brett Feldman, Navigant
11:00 - 11:30 am

Colorado Storage and Demand Response

Pablo Bauleo, Fort Collins Utilities
Pablo Bauleo, Fort Collins Utilities
Chris Ash, Itron
Chris Ash, Itron

Succeeding with Distributed Energy Resources: Optimizing the Coordination of Demand Response, Solar, and Storage Assets
As utilities look to use a portfolio of distributed energy resources for improved grid management, more profitable energy trading and firming renewables, it's critical to understand how the resources work together to ensure a successful approach. For example, one approach may be to utilize storage to maintain ideal customer comfort during a demand response curtailment event. This session will provide a detailed look at the operating characteristics of demand response, solar and storage so attendees will understand how to develop a coordinated distributed energy resource strategy that provides maximum benefit to the utility and its customers. The session will also examine how the steps an electric utility is taking to incorporate distributed energy resources into its grid planning.

Andre Gouin, Xcel Energy
Andre Gouin, Xcel Energy

Peña Station NEXT - Integrating Renewables and Battery Storage Within a Microgrid
This session will provide a detailed look at the operating characteristics of demand response, solar and storage, and help you understand how to develop a coordinated distributed energy resource strategy that provides maximum benefit to the utility and its customers. The session will also examine the steps Xcel Energy is taking to incorporate distributed energy resources into its grid planning. Peña Station NEXT is a mixed-use, smart city development in Denver, where multiple stakeholders-- public and private with a variety of motivations--have partnered on a solar+storage microgrid. The partners are Panasonic, Xcel Energy, Denver International Airport, and LC Fulenwider, a real estate developer. The project includes carport and rooftop solar PV, anchor load at Panasonic's Technology & Business Solutions Center, and a battery energy storage system.

11:30 - 12 noon

Electric Vehicles – The Blessing and The Curse

Bill Bottiggi, Braintree Electric Light Department
Bill Bottiggi, Braintree Electric Light Department
Pasi Miettinen, Sagewell
Pasi Miettinen, Sagewell

Electric vehicles are the opportunity of the century for electric utilities – and the potential curse of the millennium. In Massachusetts alone, the state's goal of over 300,000 EVs on the road in the next seven years could add up to 1 GW of new load into the grid. This increase could wipe out the benefits of all load control programs to date. Come learn how about the "Braintree Drives Electric" campaign to market EVs to increase kWh sales – and how they deployed innovative hardware, behavioral and smart-meter-based strategies to minimize the peak load impacts.

12 noon - 1:30 pm

Lunch Buffet in Sponsor Lounge hosted by Franklin Energy Group

1:30 - 3:00 pm Afternoon General Session 1
Mark Sclafani, Central Hudson Gas and Electric
Co-Chair Mark Sclafani, Central Hudson Gas and Electric
Dave Hyland, Schneider Electric
Co-Chair Dave Hyland, Schneider Electric
1:30 - 2:00 pm

ComEd IFTTT Enablement: Leveraging "If This Then That" Technology to Increase the Ease of Customer Engagement in Utility Demand Response and Dynamic Pricing Programs

Brian Kirchman, ComEd
Brian Kirchman, ComEd

Alan Mellovitz, Accenture
Alan Mellovitz, Accenture

 

ComEd will become one of the first utilities to enable the "If This Then That" (IFTTT) platform for demand response and dynamic pricing programs. Effective during the summer of 2017, more than 240,000 residential participants of ComEd's Demand Response and Dynamic Pricing programs will have the ability to customize how and when their connected home devices respond during peak pricing hours and demand response events. Integrating the IFTTT service with ComEd pricing programs not only offers customers a significantly more convenient experience, but it contributes to greater savings and participation during demand response events and peak pricing hours.

2:00 - 3:00 pm

Non-Wires Alternatives: Lessons and Insights from the Front Lines

Erik Gilbert, Navigant
Moderator Erik Gilbert, Navigant
Mark Luoma, Consumers Energy
Mark Luoma, Consumers Energy
Rich Barone Hawaiian Electric Company
Rich Barone, Hawaiian Electric Company
Steve Fine, ICFSteve Fine,
ICF
Michael DeAngelo, AVANGRID

NWA managers from Consumers Energy, Hawaiian Electric (HECO), and AVANGRIDwill discuss and share their experience in planning and developing Non-Wires Alternative projects. Attendees will learn the different elements of the NWA project, including: planning the project, implementation lessons, cost-effectiveness, and challenges meeting the reliability and timing requirements needed by Distribution Planning and M&V enhancements were needed for NWA. Each of these areas will bring different insights that will be valuable for practitioners who are currently working on NWA projects, or who are likely to be in the near term. These insights will be important as the industry moves from DR to the broader set of DERs, which introduces many new issues and complexities to developing and managing these programs.

3:00 - 3:30 pm

Refreshment Break in Sponsor Lounge

3:30 - 4:30 pm Afternoon General Session 2
Meridith Nierenberg, Orange and Rockland Utilities
Co-Chair Meridith Nierenberg, Orange and Rockland Utilities
Brian Solsbee, Tennessee Municipal Electric Power Association
Co-Chair Brian Solsbee, Tennessee Municipal Electric Power Association
3:30 - 4:00 pm

Firm Load Dispatch: Keeping Customers Comfortable and Capturing Predictable Demand Response Value

Sam Sen, TXU Energy
Sam Sen,
TXU Energy
Ben Hertz-Shargel, EnergyHub
Ben Hertz-Shargel, EnergyHub

Traditional thermostat demand response suffers from two issues – 1) consumer perceptions of inconvenience and discomfort and 2) the inability to deliver firm, predictable load reduction. New computing technology, along with more granular data sets, has now made it possible to deliver firm reduction, elevating demand response from an emergency resource to a bankable one, like baseload generation. This new technology makes it possible to follow a population baseline, effectively targeting an arbitrary load shape in light of forecasted weather and other contextual factors. During the summer of 2016, TXU Energy tested one such technology with its iThermostat Program, which uses machine learning to develop thermal models of individual homes over time and uses those models during events to simulate energy consumption under various control and weather scenarios. The software performs fleet-wide optimization of demand response assets, calculating and dispatching the optimal reduction strategy while enabling control over the temperature impact to customers. In this session, we’ll share results from the 2016 trial as well as the 2017 DR season, including baseline-following performance and customer impact, and discuss the potential to further integrate machine learning into the control of thermostats and other Distributed Energy Resources (DERs).

4:00 - 4:30 pm

Target Case Study: Opening New DR Opportunities with Automation

David Johnson, Target Corporation
David Johnson, Target Corporation
Christine Riker, Energy Solutions
Christine Riker, Energy Solutions

The demand response industry is evolving with a greater focus on automation to harness fast and flexible resources. In this transition, traditional DR customers can be left behind as the industry charges forward – unless they are proactive. Target Corporation is one of those proactive customers, including DR as a key factor in their commitment to social responsibility and sustainable operations. Target understands the importance of DR and the effect that it can have on its sustainability goals and bottom line. This case study will address the market capability for Automated Demand Response (ADR) through the lens of Target's participation in Pacific Gas and Electric Company's ADR equipment incentive program. Topics will include large retail participation best practices and lessons learned, specific project analytics such as cost, performance and load shed potential, OpenADR integration steps, and future DR opportunities enabled by ADR equipment.

4:30 - 5:00 pm

Sponsor Showcase Lightning Round

Paul Miles, PECO, an Exelon Company
Co-Chair Paul Miles, PECO
Ray Pustinger, Alternative Energy Systems Consulting
Co-Chair Ray Pustinger, AESC

In this 30 minute session you will hear from several of our sponsors about the essence of their solutions. Our Co-chairs have vetted the presentations and helped the sponsors get their key messages compressed down to 3 minutes. This is not a marketing pitch, but a statement from the sponsors on specific examples of how they provide value.

Showcase Presenters:

Jeff Norman, AutoGrid
Jeff Norman, AutoGrid
Mark Rupnik, BPL Global
Mark Rupnik, BPL Global
Philip Ciulla, CPower
Philip Ciulla, CPower
Peter Black, ecobee
Peter Black,
Ecobee
Christine Riker, Energy Solutions
Christine Riker, Energy Solutions
Jason Cigarran, Itron
Jason Cigarran, Itron
Jeff Gleeson, Nest
Jeff Gleeson, Nest
Olivia Patterson, Opinion Dynamics
Olivia Patterson, Opinion Dynamics
Eric Martin, Tendril
Eric Martin, Tendril
Dave Oberholzer, Whisker Labs
Dave Oberholzer, Whisker Labs
5:00 - 6:30 pm

Networking Reception in Sponsor Lounge hosted by Franklin Energy Group

A key value to PLMA events is the opportunity to network with conference participants. Join us for a cocktails and appetizers. Come and share what you learned and get additional details about your topics of interest.

7:00 - 9:00 pm

"Cambridge Offpeak" Platinum Sponsor Party at Asgard Irish Pub

Asgard Irish Pub & Restaurant
350 Massachusetts Ave.
Cambridge, MA 02139
(617) 577-9100

Continue the conversation and interaction at our event party. We’ll provide food and an atmosphere where you can have more detailed conversations with your peers in the industry. Was their some topic that you wanted to explore in more depth? Did you want to contrast a topic with your experience? This is an opportunity to spend more time with your colleagues and increase your circle of friends.

Hosted by:
Cambridge Offpeak Platinum Sponsor Party

Wednesday, November 15, 2017
Wi-Fi hosted by Itron; Electric Power Alley hosted by CLEAResult
7:30 - 8:30 am

Breakfast Buffet in Sponsor Lounge

8:30 - 10:00 am

Concurrent Breakout Sessions

Research Track 1

Paul Wassink, National Grid
Co-Chair Paul Wassink, National Grid
Jason Cigarran, Itron
Co-Chair Jason Cigarran, Itron
8:30 - 9:00 am
Marie Steele, NV Energy
Marie Steele, NV Energy
Erika Myers, SEPA
Erika Myers, SEPA

Managed Electric Vehicle Charging: New Opportunities for Demand Response

Managed charging is the ability to modulate electric vehicle (EV) charging events, by either turning on, reducing, or even turning off customer charging events - essentially demand response. The presentation will include the current state of the managed charging industry, examples of utility managed charging activities across the country, and how EV load could be leveraged to increase benefits to the grid and customers. It will also highlight NV Energy's efforts to incorporate managed charging into its new program offerings.

9:00 - 9:30 am
Jordan Folks, Research into Action
Jordan Folks, Research into Action

The Greatest Generation: The Greatest Energy Shifters. How Seniors Fare with TOU Rates

Learn results from the California IOUs TOU rate study. Tens of thousands of California households were randomly assigned to either a time-of-use (TOU) rate or their standard rate and this study assessed whether TOU rates caused undue economic or health burdens for vulnerable populations. The presentation will focus on senior households: did TOU rates caused them undue economic or health burdens? Learn why senior households may be particularly good targets for TOU rates and why low-income households in certain climate zones may not be suitable for TOU.

9:30 - 10:00 am
Ward Eames
Ward Eames, NTC Corporate

Utility Residential Customer Education Survey - Second National Survey of DR and EE Professionals

Discover preliminary results of NTC and UtilityDive's second survey on utility residential customer education. Session participants will compete to compare what they (think they) know about typical residential consumers' energy awareness and the incentives that compel them to participate in a DSM program versus proprietary research of students and adults in these areas. Using a fun game show format, the audience is divided into competing teams as the presenter focuses attention on key insights generated by the gaps between the participant responses and survey responses. Members of the winning team will all receive a prize.

 

Thermostat Track

Justin Chamberlain, CPS Energy
Co-Chair Justin Chamberlain, CPS Energy
Ruth Kiselewich, ICF
Co-Chair Ruth Kiselewich, ICF
8:30 - 9:00 am
Marissa Hummon, Tendril
Marissa Hummon, Tendril
Lee Hamilton, Xcel Energy
Lee Hamilton, Xcel Energy

Smart Thermostats: Next Frontier in Demand Response and Energy Efficiency

Case study on implementation of a smart thermostat residential demand measure this summer that focused on identifying the best strategies and tools to enable the optimization of smart thermostats in energy efficiency and demand response in up to 1,000 homes this summer. Gain insight on how we recruited customers and worked with them to communicate what was happening, what tools and practices worked, our approach to increasing savings for both customers and utilities, and how we plan to apply our results in the future.

9:00 - 9:30 am
Michaël Fournier, Hydro-Quebec
Michaël Fournier, Hydro-Quebec

Demand Side Management with Line Voltage Communicating Thermostats: A Real Life Experiment

Line voltage communicating thermostats (LVCT) – for baseboard heaters – have only recently come to market. Learn how 30 homes were retrofitted with 300 LVCTs to allow remote control for winter peak shaving during both morning and late afternoon demand response (DR) events. The presentation will include customers' feedbacks on comfort during DR events; reasons that could foster or hinder them participating in a DR program using similar technology; and satisfaction along with strategies where all or only certain rooms were controlled.

9:30 - 10:00 am
Brian Doyle, Xcel Energy
Brian Doyle, Xcel Energy
Judd Moritz, Simple Energy
Judd Moritz, Simple Energy

Utility-Branded Marketplaces Can Supercharge BYO DR Programs!

The emergence of the utility-branded marketplace has transformed the customer experience by bundling smart thermostats (with instant rebates at the point of sale), DR enrollment, and hourly pricing into one simple, streamlined transaction. By offering a highly curated list of products, presenting offers to customers that are simple to understand, and with a streamlined purchase and enrollment process, learn how utilities are achieving significantly higher thermostat sales and DR enrollments while yielding extremely high customer satisfaction.

10:00 - 10:30 am

Refreshment Break in Sponsor Lounge

10:30 am- 12 noon

Research Track 2

Mark Martinez, Southern California Edison
Co-Chair Mark Martinez, Southern California Edison
Robin Maslowski, Navigant
Co-Chair Robin Maslowski, Navigant
10:30 - 11:00 am
Jennifer Potter, LBNL
Jennifer Potter, LBNL
Peter Cappers, LBNL
Peter Cappers, LBNL
Christine Riker, Energy Solutions
Christine Riker, Energy Solutions
Craig Sherman, Sacramento Municipal Utility District
Craig Sherman, Sacramento Municipal Utility District

LBNL Research Roundup

Barriers and Opportunities to Broader Adoption of Integrated Demand Side Management
Gain insight from industry analysts, experts, and program administrators on findings of an industry survey and case studies of integrated demand side management pilots and programs implemented to date. The session highlights lessons learned and insights regarding overcoming barriers (regulatory, technical, market) and identifying benefits and opportunities for increased integration of DSM and DER efforts. LBNL is conducting several utility case studies that examine the utilities' journey and hopeful transition to providing IDSM portfolios.

11:00 - 11:30 am

LBNL Research Roundup (cont.)

Demand Response Advanced Controls Cost Assessment: Estimating the Costs to Implement DR at Customer Premises
Demand response enabling technology is the mix of load control and communications hardware and software that make it possible to change the energy consumption patterns of end uses. This session will seek to inform industry stakeholders about the initial costs for the installation, communication platforms, telemetry, and control hardware for DR enabling technology and provide quantitative estimates. The session will discuss recent LBNL research that estimated these costs for each customer sector (i.e., residential, commercial, and industrial), by electricity consuming end-use and enabling technology for three types of bulk power system services: Shed, Shift, and Fast Response DR. 

11:30 - 12 noon
Brady Stoll, National Renewable Energy Laboratory
Brady Stoll, National Renewable Energy Laboratory

Demand Response Potential from the Bulk Grid Perspective

Gain insight from an exploration of the potential value of demand response (DR) in future power systems. Using hourly DR resource estimates by sub-sector, electrical end-use, and grid service, we incorporate virtual generator models of DR resources into large-scale production cost models, and analyze the grid-level impacts in terms of the ability of DR to reduce system costs and potentially help integrate renewables or reduce system emissions. Additionally, we examine the value of DR, its revenue, and how these change under different system conditions. In this panel session, we will describe our input data and modeling methods, provide an overview of the production cost models used, and summarize key results from analyses in Florida and the western United States. Findings include variations in DR value by end-use and geography, an ability to increase economic PV deployment potential in high penetration systems, and mixed emissions outcomes depending on system composition and fuel prices.

Pricing, Procurement, and Quality Assurance Track

Andrea Simmonsen, Idaho Power
Co-Chair Andrea Simmonsen, Idaho Power Company
Erika Diamond, EnergyHub
Co-Chair Erika Diamond, EnergyHub
10:30 - 11:00 am
Roch Naleway, Portland General Electric
Roch Naleway, Portland General Electric
Nick Bengston, CLEAResult
Nick Bengston, CLEAResult

The Flex Pilot: PGE's Findings on Residential Pricing and Behavioral Demand Response

PGE launched the Flex pilot in spring 2016 to test the effectiveness of time of use pricing (TOU), behavioral demand response (BDR), and peak time rebate (PTR) program options at reducing peak demand. This presentation will begin with an overview of the pilot research design, which includes 12 different program options and both opt-in and opt-out customer engagement approaches. The pilot's findings, in terms of recruitment efforts and customer performance, through the first 18 months of the pilot's implementation will also be discussed.

 

11:00 - 11:30 am
Brett Feldman, Navigant
Brett Feldman, Navigant
Paul Wassink, National Grid
Paul Wassink, National Grid
Joe Gatto, CPower
Joe Gatto, CPower

Integrating Wholesale and Retail DR Programs: National Grid's New C&I DR Offering

In late 2016, National Grid developed a new commercial and industrial (C&I) demand response (DR) program for the 2017 and 2018 summer seasons as part of its state-approved energy efficiency program plan. The utility wanted to ensure that it could extract the most benefit from the program without overlapping too much with the current ISO-NE DR program, and show that incremental DR participation could be gained through utility programs and incentives. National Grid will present some initial results and compare the program to other utility DR programs around the country, the program design and vendor procurement process, and cost/benefit streams relevant to those objectives.

11:30 - 12 noon
Jyoti Rao, Pacific Gas & Electric Company
Jyoti Rao, Pacific Gas & Electric Company
Ryan Bird, Energy Solutions
Ryan Bird, Energy Solutions

PG&E’s Automated Demand Response (ADR) Program: Streamlining Demand Response Project Procurement and Quality Assurance is the Next Big Thing

Discover lessons learned from Pacific Gas & Electric’s (PG&E) Automated Demand Response (ADR) program, which is testing three new offers using streamlined procurement and integrated quality assurance: ADR’s SMB Pilot, ADR’s Manage Your Power, and ADR’s Residential Incentive. Each offer targets different customers that all struggle with the same challenge: lack of expertise and time to spend hours searching for the right technologies and qualified contractors to install and service projects. PG&E has learned that optimizing procurement is helping to solve this major hurdle for customers while increasing DR adoption and competing successfully in a growing market.

 

 

 

 

12 noon - 1:00 pm

Lunch Buffet in Sponsor Lounge

1:00 - 2:30 pm Closing General Session
Michael Brown
Co-Chair Michael Brown, Berkshire Hathaway, NV Energy
Joseph Childs, Eaton
Co-Chair Joseph Childs, Eaton
1:00 - 1:30 pm

Evolving Variety – Differences in Residential Price-Response by Enabling Technology

Daniel Carr, Alectra Utilities
Daniel Carr,
Alectra Utilities
Peter Steele-Mosey, Navigant
Peter Steele-Mosey, Navigant

In November 2016, this same team presented to PLMA the results of the first summer of the Advantage Power Pricing program. This pilot is a technology-enabled variable peak pricing program modeled closely on OG&E's SmartHours program. In the first year, all participants were equipped with an Energate Foundation to enable them to respond to price fluctuations. Since that time, Alectra has recruited additional participants, some with their own smart thermostats (bring-your-own-device, BYOD), and some with legacy A/C switches with upgraded control systems to allow for variable and automated response to price signals. The latest evaluation (to be published summer 2017) estimated winter and summer impacts for all three groups. Key findings that will be presented include reduction results based on device, behavior, type of call (variable pricing, scheduled, unscheduled, and critical peak), and season. Learn which customers delivered the most substantial DR impacts.

1:30 - 2:00 pm

Hawaii's Future Demand Response Portfolio in Action

Dhruv Bhatanagar, Hawaiian Electric Company
Dhruv Bhatnagar, Hawaiian Electric Company

The Hawaiian Electric Companies are moving into new territory with a large expansion of their demand response (DR) portfolio to empower their customers with expanded energy options and economic opportunities, while building a more reliable and flexible electricity grid that enables the state to reach its goal of 100% renewable energy by 2045. The Companies intend to contract with third-party aggregators to deliver four grid services, including regulating reserve, fast frequency response, replacement reserve and capacity. As the first phase of this expansion, the Companies are working with five existing demand response (DR), photovoltaic (PV), and/or energy storage providers to implement demonstration projects that will deliver these key grid services to the Companies. The projects include grid service delivery from residential PV and energy storage installations, commercial energy storage installations, advanced thermostats, electric vehicle chargers, water heaters, HVAC and building controls. The purpose of these projects is to identify and mitigate potential technology, operational, customer engagement and market risks associated with the delivery of the grid services and provide these vendors an opportunity to display their offerings. This presentation will review and highlight the findings and status of the demonstration projects, including the technology, operational, and market risks faced and how they were overcome. In addition, the presentation will highlight the status of the Companies’ demand response portfolio and the efforts the Company is making to enable third-party participation in demand response on the islands. The results of these projects are not only valuable to Hawaii but to all other jurisdictions that envision an expansion of their DR offerings to provide grid services.

2:00 - 2:20 pm

Welcome to 37th PLMA Conference in Coronado, California

Brad Mantz, San Diego Gas and Electric
Brad Mantz, San Diego Gas and Electric
Mark Martinez, Southern California Edison
Mark Martinez, Southern California Edison
2:20 - 2:30 pm

Closing Remarks and Adjourn

Michael Brown, Berkshire Hathaway, NV Energy
Michael Brown, Berkshire Hathaway, NV Energy and PLMA Vice Chair
2:30 - 3:00 pm

Ice Cream Social in Sponsor Lounge with Utility Load Management Exchange


Utility Load Management Exchange Activities

The Utility Load Management Exchange (formerly the Advanced Load Control Alliance) mission is to promote load control as a viable option for utility deployments in demand reduction, economic dispatch, and/or T&D reliability through a forum for utility staff members to share information on program design, marketing, vendor management, benefit-costs and technology deployments.

View the Detailed Agenda

Tuesday, November 14, 2017
7:30 - 8:30 am

ULME Pre-Meeting Breakfast at PLMA

Grab you breakfast in the PLMA Sponsor Lounge, then join us for a quick meet and greet before the conference gets underway.

Wednesday, November 15, 2017, 3:00 - 5:00 pm and
Thursday, November 16, 8:00 am - 4:00 pm
(Open to Utility Representatives Only, Registration Required)
 
 Wednesday, November 15
 3:00 - 5:00 pm  Utility Load Management Exchange Fall 2017 Meeting
6:00 - 8:00 pm  Utility Load Management Exchange Fall 2017 Meeting Networking Dinner
 Thursday, November 16
8:00 am - 4:00 pm Utility Load Management Exchange Fall 2017 Meeting (includes breakfast and lunch)
more Calendar

12/12/2017 » 12/13/2017
[ally] u.s. energy storage summit 2017

12/14/2017
[member] SEPA Rethinking Demand Response

1/22/2018
[ally] Smart Energy Consumer Collaborative's Consumer Symposium

SUSTAINING MEMBERS

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